Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat wa... See more
Company replied
Location
Switch locationGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
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See what reviewers are saying
I visit with my grandson who has special needs. He loves bowling and is quite good at it!! I have always found the staff friendly and helpful, and we enjoy the atmosphere. Plenty of parking. Food an... See more
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Helpful staff, good facilities and good location. Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for th... See more
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, United Kingdom
- 0333 034 6100
3.9
Great
81 reviews
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Staff and service good
Staff and service good. Food not too bad. The property a little run down as well as bowling balls but had a good time with my granddaughter.
July 29, 2026
Reply from Tenpin - Ipswich
Hi Lesley, thank you for the 4* rating of Tenpin Ipswich. We're so glad to hear you had a good time with your granddaughter and that our staff and service were good. We appreciate your feedback and we will ensure this is passed on to the correct team for future improvement. Hope to see you again soon!
Take care,
Kirsty
Staff were brilliant
Staff were brilliant, booking online didn’t work, so I had to phone and book
July 29, 2026
Reply from Tenpin - Ipswich
Hello
We're so glad to hear our staff were brilliant! We appreciate you letting us know about the online booking issue; we are looking into it. Hope to see you again soon. Best wishes - Clare
Had loads of fun with the family and…
Had loads of fun with the family and would go again. Clean, friendly and reasonable.
July 29, 2026
Reply from Tenpin - Ipswich
Hi Jodie
Thank you for your fantastic 5-star review! We are so happy to hear that you and your family had a great time and that you found everything clean, friendly, and reasonably priced. We look forward to welcoming you back again soon! Best wishes - Clare
I visit with my grandson who has…
I visit with my grandson who has special needs. He loves bowling and is quite good at it!!
I have always found the staff friendly and helpful, and we enjoy the atmosphere. Plenty of parking.
Food and drink available and very good.
July 22, 2026
Reply from Tenpin - Ipswich
Hello Tina,
Thank you for taking the time to rate Tenpin Ipswich 5 stars.We are so pleased to hear that you and your grandson enjoy your visits and that he's a great bowler. We appreciate your kind words about our friendly staff, atmosphere, and food. We look forward to seeing you both again soon! All the best ~ Laura
The venue is great
The venue is great, we all enjoyed ourselves, however, the hot food was awful. Very poor quality. We ordered £45 worth of food, burgers, chicken wings, hot dog, pizza.
The fries and pizza were edible, the rest was not. We could only eat a few bites and it didn’t get better so most of it was left.
A waste of money tbh.
July 22, 2026
Reply from Tenpin - Ipswich
Hi Tania, thank you for the revie for Tenpin Ipswich! We're pleased that you enjoyed the venue and that you had great time, but we are very sorry to hear that you didn't enjoy the food. We will pass on your feedback to the correct team for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Ipswich', and we can pass this on to be looked into. Best wishes - Adelaide
Reply from Tenpin - Ipswich
Hi Richard, thank you for the lovely 5* rating of Tenpin Ipswich. We're delighted to hear you had a fantastic time and that the team provided great service. Hope to see you again soon!
Take care,
Kirsty
Mixed experience
Helpful staff, good facilities and good location.
Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for the bowling.
July 14, 2026
Reply from Tenpin - Ipswich
Hi there, thank you for your 3* review of Tenpin Ipswich! It's wonderful to hear how helpful you found our staff and that you enjoyed our facilities and the location. However, we are very sorry to hear about the quality of the food and we will make sure this is passed across to the relevant team for future improvements. We hope to see you again soon. Best wishes-Leila
Reply from Tenpin - Ipswich
Hi Muthukumar, thank you for your 5* review of Tenpin Ipswich! It's wonderful to hear that you enjoyed the play area and found our staff friendly. See you again soon! Best wishes-Leila
The air con wasn’t working so it was so…
The air con wasn’t working so it was so hot inside. It was in the heatwave so was unbearable for my daughter party.
Our lane broke twice whilst we were playing.
Staff were very helpful though. But it made the experience very frustrating.
July 1, 2026
Reply from Tenpin - Ipswich
Hello Karna,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We're truly sorry to hear about the issues you experienced with the air conditioning during the heatwave and the repeated lane malfunctions. We understand how frustrating this must have been, especially during a child's party. We appreciate you acknowledging our helpful staff, and we will pass your feedback on to the team. We hope that your next experience with us is the 5 star experience we wish to give all our customers. All the best ~ Laura
10 out of 10 staff was realy help full
June 24, 2026
Reply from Tenpin - Ipswich
Hi Aaron, thank you for the excellent 5* review for Tenpin Ipswich! We're thrilled to hear that our team were able to help during your visit and we will be sure to pass on your kind feedback. We hope to welcome you back again soon! Best wishes - Adelaide
We went to tenpin as out of work…
We went to tenpin as out of work activities. Lines was constantly breaking down. We swapped the lines on very beginning and even after that , other lines was doing the same.
June 17, 2026
Reply from Tenpin - Ipswich
Hi Svetlana, thank you for leaving Tenpin Ipswich a rating and review! We are sorry to hear about the issues with the bowling lanes during your recent visit. We will ensure that your feedback is passed onto the relevant teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Really quick check in and a wonderful…
Really quick check in and a wonderful game of bowling and food
June 10, 2026
Reply from Tenpin - Ipswich
Hi Jane,
Thank you for your fabulous 5* review at Tenpin Ipswich! It's great to hear you've had such a lovely time on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Friendly staff but amenities a let down
Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat was broken and hanging on by God knows what, doors don't close, hopefully it was water that covered the floor and overally just grimey.
June 7, 2026
Reply from Tenpin - Ipswich
Hello Customer 5,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback regarding the amenities. We are concerned to learn about the condition of the toilets and are taking immediate steps to address these issues. We are committed to providing a comfortable environment for all our visitors. We hope that your next visit is the 5 star experience we wish to give everyone.
All the best ~ Laura
Not been bowling for a while.Had a good…
Not been bowling for a while.Had a good time.Staff polite.Was clean and tidy.Food was good.Ample parking
June 10, 2026
Reply from Tenpin - Ipswich
Hello Ros,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We're so glad you had a good time bowling and enjoyed the food and clean facilities. We hope to see you again soon for another 5 star experience. All the best ~ Laura
The bowling was ok but the food was…
The bowling was ok but the food was not. We had boys aged 12-13 yrs old and they only had 4 small chicken nuggets and about 7 chips each. It was a toddler portion. If we had've known how little food they were given, we would have just paid for the bowling and took them somewhere else to eat. We had to pay for Macdonalds after as they were still hungry! Not a cheap day out as drinks were not included.
The boys did love the arcades, rides and pool tables too but overall you need to give bigger portions for the older kids.
June 3, 2026
Reply from Tenpin - Ipswich
Hi Marie, thank you for taking the time to review Tenpin Ipswich! We're glad that you enjoyed the activities, but we're very sorry to hear that you were disappointed with the food order. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Just a lovely place to go
Just a lovely place to go ! Only played one game and had a couple of drinks, three of us for under £25 was great value
May 27, 2026
Reply from Tenpin - Ipswich
Hi Daniel
We're so happy you enjoyed your visit and found our pricing to be great value! We hope to see you again soon. Best wishes - Clare
We had a great family bowling…
We had a great family bowling experience, pleasant, knowledgeable and helpful staff .
May 20, 2026
Reply from Tenpin - Ipswich
Hi Charlies, what an amazing 5* review of Tenpin Ipswich! We are delighted you had such a great time with your family and found our team very friendly and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Celebrated my daughter’s birthday and…
Celebrated my daughter’s birthday and it was brilliant! The kids had a fab time and everything was perfect! The food, the party bag and customer service!
May 20, 2026
Reply from Tenpin - Ipswich
Hi Naz, what a superb 5* review of Tenpin Ipswich! We are really pleased to hear you had a great time celebrating your daughters birthday and that the day was perfect and all enjoyed and we can't wait to see you again soon for another fun day out! Best wishes - Mel
Great value enjoyable bowling night out
We really enjoyed our Tenpin Tuesday bowling night. It was really good value however the first lane we had kept scoring 1 less than the pins we knocked down so we were moved to another lane. It worked very well for the first game but then got stuck a number of times. The staff were very helpful and good at sorting out the bowling lanes when the pins got stuck. The mechanisms could do with a make over.
May 19, 2026
Reply from Tenpin - Ipswich
Hi there, thank you for rating Tenpin Ipswich 4*! We are sorry to hear that there were issues at the lanes when you visited. However, we're pleased to hear that the staff were helpful at sorting the issue out. We will be sure to pass this feedback on and appreciate these comments. We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade
Relaxed atmosphere
Relaxed atmosphere, friendly staff and good value food, what more could I wish for when taking my grandson out!
May 13, 2026
Reply from Tenpin - Ipswich
Hi Elaine, thank you so much for this amazing 5* review of Tenpin Ipswich! We are delighted you had the best time and received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
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