Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat wa... See more
Company replied
Location
Switch locationGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
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See what reviewers are saying
Helpful staff, good facilities and good location. Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for th... See more
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... See more
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Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, United Kingdom
- 0333 034 6100
3.9
Great
84 reviews
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Lots of fun great staff
April 1, 2026
Reply from Tenpin - Ipswich
Hi Tracey, thank you for leaving Tenpin Ipswich an excellent 5* rating. We are so pleased to hear you enjoyed all we have to offer and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Lane was ready and despite a problem…
Lane was ready and despite a problem with a lane breakdown, Martin added some time on to our hour to make up for that. Wouldn’t recommend adding pizza as it was not nice but we only had it as part of the deal.
March 31, 2026
Reply from Tenpin - Ipswich
Hello Nicola, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Ipswich. We will pass your comments onto our team regarding the pizza, so that we can aim for that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Very very disappointed
Very very disappointed, I know it was 2 games for price of 1. However with constant problems on the lane while we were bowling it totally spoilt the experience for myself and my grandchildren. The shutters on the lane that come down after you have knocked skittles down was coming down while ball was travelling down lane. We complained 4 times 4 different people came and still it was happening. Didn’t understand why we were not put onto a different lane. The venue was no where near full.
April 1, 2026
Reply from Tenpin - Ipswich
Hi Cheryl, thank you for taking the time to leave a review of Tenpin Ipswich. We're very sorry to hear about the issues you experienced with the lane malfunctions during your visit with your grandchildren. We appreciate you bringing this to our attention and we will ensure your comments are passed on to the correct team. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Reply from Tenpin - Ipswich
Hello Fay,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We are thrilled that the staff were friendly and that you felt the atmosphere was relaxed. We look forward to welcoming you back again soon.
All the best ~ Laura
Excellent choice
Great location. Ample parking. Friendly staff and bowling alleys are clean and well kept.
March 25, 2026
Reply from Tenpin - Ipswich
Hi, thank you for taking the time to leave an amazing 5* rating of Tenpin Ipswich. It's great to hear that you enjoyed your recent visit and that the team provided great service. We hope to welcome you back again for another fun time.
Take care,
Kirsty
great evening out
The 🎱 got trapped which caused a small delay but otherwise a lovely experience.
March 24, 2026
Reply from Tenpin - Ipswich
Hi there, thank you for leaving Tenpin Ipswich a fabulous 4* rating and review! We're glad to hear that you enjoyed your experience, and we appreciate your feedback. We're sorry about the delay with the ball and we'll ensure this is shared with the correct teams for the future. We look forward to seeing you again soon! Best wishes - Rosie
The lanes kept having faults so we…
The lanes kept having faults so we moved several times. However the staff were extremely helpful and did everything to make my daughter’s birthday enjoyable.
March 22, 2026
Reply from Tenpin - Ipswich
Hi Louise
We appreciate your feedback and are sorry about the lane issues. We're glad our team could still make your daughter's birthday enjoyable! Best wishes - Clare
There’s definitely a few things that…
There’s definitely a few things that need addressing before my family & I return, firstly Separate your reception and move it as far from the bar as possible, no one wants alcohol/drunken folk by your kids whilst checking in, luckily there wasn’t much of a queue.
Secondly, find staff that genuinely care. Asking for an extra sugar for my coffee was like I’d asked him for a kidney, he gave off an aura of “ I don’t want to be here” which oozed throughout reception/bar dampening the first half of visit however my family & I moved on and had a great time bowling leaving the establishment with smiles.
The negative put aside, we are grateful of Tenpin bowling for making Sunday family bowling an affordable outing with their fantastic deals.
March 22, 2026
Reply from Tenpin - Ipswich
Hi Pip
We appreciate you taking the time to share your experience. We'll address your concerns about the reception area's proximity to the bar and the staff's demeanor. We're glad you enjoyed the bowling and found our deals affordable. We value your feedback as we work to improve. Best wishes - Clare
Had a brilliant time
Took the grandchildren we had 2 games of bowling, played pool and other games they had a brilliant time staff were really helpful and good with the kids.
March 3, 2026
Reply from Tenpin - Ipswich
Hi Kerry, it is great to see you had a 5* experience when visiting with your grandchildren and you were able to play pool as well as bowling! We do hope you will consider visiting us again in the future and we very much look forward to welcoming you back! Best wishes - Mel
To much waiting.
Booking in and bar queue all in same place not enough space or staff.
Any issues with your pins, you have to queue again before you can report it to gets fixed. Then have to wait again for staff to be free.
Bumpers will only go up if all players have them so for children it’s not good as they end up down the gutters or the adults end up playing with bumpers
February 28, 2026
Reply from Tenpin - Ipswich
Hello, thank you for writing a review for Tenpin Ipswich! We're sorry to hear that there had been technical issues during your games and that the wait time had been longer than expected. We really appreciate all of your feedback and will ensure this is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Ipswich'. Best wishes - Adelaide
Always a simple booking process and…
Always a simple booking process and best value around
February 20, 2026
Reply from Tenpin - Ipswich
Hi,
We appreciate you taking the time to leave us a 5-star review! We are so glad that you find our booking process simple and the best value. Best wishes - Clare
Ain't no turkey here!
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpful staff and you can pop upstairs for a quick 30 minutes of table tennis for £4 (2 tables). Lanes are good, issues fixed quickly, sign in easy and good selection of balls and grip sizes. Or just bring your own ball like the people next to us! Great atmosphere, all the ser ices you need and seating for all important snack breaks.
February 21, 2026
Reply from Tenpin - Ipswich
Hi there,
Thank you for your fantastic 5* review at Tenpin Ipswich! It's great to see you've had such a lovely time whilst on your recent visit to us. We are delighted you found the staff so friendly and approachable. We hope to welcome you back to the venue again very soon! Best wishes- Steph
Good game but place needs a refurb
The whole place was untidy and not being cleared of food drinks etc
The toilets are really getting very bad now.
February 19, 2026
Reply from Tenpin - Ipswich
Hello Elizabeth,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are sorry that the cleanliness of our facilities did not meet your expectations. We'll address these issues to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
No Strikes, No Worries
Very enjoyable afternoon with the family. Not just tenpin bowling, but plenty of other activities on a rainy Friday afternoon
February 20, 2026
Reply from Tenpin - Ipswich
Hi David, thank you for leaving Tenpin Ipswich an awesome 5* rating. We are so pleased to hear you and your family had a great time with us on a rainy day and we hope to welcome you all back soon! Best wishes - Kaylee
So many lanes out for service
So many lanes out for service, breakdowns happening on a regular basis. Staff are very helpful. But it seems Tenpin Ltd want a 100% profit with no monies left for upgrading. Machinery on its last legs.
February 12, 2026
Unprompted review
Reply from Tenpin - Ipswich
Hi there, thank you for taking the time to review Tenpin Ipswich! We're glad that our team provided a helpful service, but are sorry to hear that there has been technical issues with the lanes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
had a great time but I think it was…
had a great time but I think it was very expensive.
February 16, 2026
Reply from Tenpin - Ipswich
Hi Carolyn, thank you for rating Tenpin Ipswich 3*! We're glad that you had a great time, but we are sorry to hear that you found the pricing expensive. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
The service was good but for an hours…
The service was good but for an hours bowling, we had lots of problems. Pins not going up and down, freezing, we had to change lane. It was not the experience we were hoping for.
February 16, 2026
Reply from Tenpin - Ipswich
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with the lanes during your bowling session. We'll look into this to ensure a better experience for everyone. Hope to see you back soon. Best wishes - Clare
Half Term treat
Busy as half term but booked in fairly quickly and directed to our lane by nice staff. Good fun for a hour. Pizza again quite anemic but kids are it.
February 16, 2026
Reply from Tenpin - Ipswich
Hi Em,
Thank you for your 4* review at Tenpin Ipswich! We are delighted you've had such a great time whilst on your recent visit to us. It's great to to hear you found the staff so friendly and helpful. We look forward to welcoming you back again very soon for a 5* experience. Best wishes- Steph
Reply from Tenpin - Ipswich
Hello, thank you very much for the amazing 5* review of Tenpin Ipswich! We are thrilled you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Food was terrible.
February 14, 2026
Reply from Tenpin - Ipswich
Hello Clifford,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We are sorry to hear that you did not enjoy the food. We hope that the next visit is a 5 star experience. All the best ~ Laura
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