Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat wa... See more
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Location
Switch locationGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
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See what reviewers are saying
I visit with my grandson who has special needs. He loves bowling and is quite good at it!! I have always found the staff friendly and helpful, and we enjoy the atmosphere. Plenty of parking. Food an... See more
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Helpful staff, good facilities and good location. Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for th... See more
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, United Kingdom
- 0333 034 6100
3.9
Great
81 reviews
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Fantastic fun for all the family
Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and hopefully make it a regular thing. And to top it all the drinks were 50% off too!!
Staff always friendly and happy to help.
April 21, 2026
Reply from Tenpin - Ipswich
We appreciate your wonderful review! We're happy you had fantastic family fun and enjoyed the buzzing atmosphere. It's great the special offer made your visit even better, and that our team was helpful. We look forward to welcoming you back! Best wishes- Clare
We enjoyed our bowling night out
We enjoyed our bowling night out. Facilities could be updated. Staff were very good at sorting out the bowling lanes when the pins got stuck. Staff were very apologetic and helpful. Could do with a make over not sure when this last happened!
April 21, 2026
Reply from Tenpin - Ipswich
Hi Lynda, thank for rating Tenpin Ipswich 4*! We're so glad you enjoyed your night out bowling and it's great to hear the staff were helpful when you encountered this issue. We appreciate your feedback regarding the facilities, we will be sure to pass this feedback on. We hope to see you again soon! Best wishes, Jade
Annoying Searchlight
We liked that it wasn't very busy at the time ( It was a nice day outside which probably explains this ). Main dislike was the very bright disco type searchlight above the bowling lane. My wife suffers from migraines so she was worried about the lights setting one off. Not sure if having a light in your eyes was necessary ? It was very expensive for just two games ( more expensive than going to watch Ipswich Town..... re time you spent there ). Staff were very nice. Location for us was ideal as we walked there.
April 15, 2026
Reply from Tenpin - Ipswich
Hi Andrew, thank you very much for the review of Tenpin Ipswich! We are pleased to hear that you found our venue to be not too busy but we are sorry to hear the lighting was too bright! Your feedback is really important to us as this will help us to make improvements where needed so please be assured all will be passed on. In the meantime, we have some fabulous deals throughout the week that can be seen on our website here https://www.tenpin.co.uk/deals/ for any future visits and we hope to welcome you back soon! Best wishes - Mel
What a great night!
It was very easy to make the booking, very easy to get our lane etc. when we got there........ a very enjoyable experience and great value for money at £12 for two games.
April 21, 2026
Reply from Tenpin - Ipswich
Hi Petra
We're happy to hear that booking and getting your lane was easy! We're glad you found your experience enjoyable and of great value. Thank you for your positive feedback. Best wishes - Clare
Everyone was very friendly and helpful
Everyone was very friendly and helpful
No issues
April 21, 2026
Reply from Tenpin - Ipswich
Hello Will, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our staff great throughout. We do hope to see you again very soon. Many Thanks - Kimberley
Rubbish from previous customers left on…
Rubbish from previous customers left on chairs on our given lane that was booked. Twice equipments failed had to wait to be fix.
April 18, 2026
Reply from Tenpin - Ipswich
Hi Kelly
We regret that you encountered issues with cleanliness and equipment malfunctions. We appreciate your feedback and will address these concerns to improve our guest experience. If you would like us to contact you, please send an email to customer.feedback@tenpin.co.uk with the details and subject "Review - Ipswich". Best wishes - Clare
Good fun with my friends and easy…
Good fun with my friends and easy access and support from GREAT staff at your Martlesham site.
Many thanks, Lee
April 15, 2026
Reply from Tenpin - Ipswich
Hello Lee,
Thank you for taking the time to rate Tenpin Ipswich 5 stars. We appreciate your 5-star rating! We're glad you had fun with your friends at our Martlesham site and found our team helpful. Thank you for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Good value for money
Good value for money, but you could only book the deals online and the signal wasn’t great so took a while. The staff were very helpful and friendly.
April 15, 2026
Reply from Tenpin - Ipswich
Hello Morgan,
Thank you for taking the time to rate Tenpin Ipswich 4 stars. We're glad you found good value! We regret the online booking issues due to signal problems. We appreciate your kind words about our helpful staff and look forward to welcoming you back again soon. All the best ~ Laura
Nannies treat .
My 3 grandsons , throughly enjoyed their 2 games of bowling, and of course the arcade .
April 15, 2026
Reply from Tenpin - Ipswich
Hi Caroline, thank you for leaving Tenpin Ipswish a fantastic 5* rating. We are so pleased to hear your grandsons enjoyed their visit to us! We hope to welcome you all back soon for more family fun. Best wishes - Kaylee
Not an enjoyable experience
Lane Equipment not working properly on both lanes we were assigned to. First one they could not get the lights to switch on and stay on and the second lane the pinsetter would not bring down the 6 pin and would never pick up the 7 pin. An experience of complete frustration. Not relaxing in the slightest especially with the Friday night nightclub music blaring and thumping at 10am on a Sunday morning, Why just Why?
April 15, 2026
Reply from Tenpin - Ipswich
Hi Andrew, thank you for taking the time to leave a review of Tenpin Ipswich. We're sorry to hear of the technical issues you had with your lanes and that the music was too loud. Your feedback is important to us and we will ensure this is passed on for future improvement. If you do wish to discuss this further, please email us at customer.feedback@tenpin.co.uk, with the subject as 'Review -Ipswich'. We hope to welcome you back again for a much better experience.
Take care,
Kirsty
Food is awful
Bowling was fun,but the food is a massive let down,cheap quality ingredients and a very small amount so wouldn't recommend eating there.
April 15, 2026
Reply from Tenpin - Ipswich
Hello Louise,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are glad you enjoyed bowling. We're sorry the food's quality and portions didn't meet your expectations. We'll review our food service. We hope that your next visit is a 5 star experience. All the best ~ Laura
The balls kept getting stuck and…
The balls kept getting stuck and wouldn’t gone back needed resetting numerous times was very frustrating as we had to change lanes toward the end
April 15, 2026
Reply from Tenpin - Ipswich
Hello Catherine,
Thank you for taking the time to rate Tenpin Ipswich 2 stars. We appreciate you sharing your experience. We're sorry the ball return issues disrupted your bowling and required a lane change. We'll investigate this to improve our guest experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Helpful staff
April 8, 2026
Reply from Tenpin - Ipswich
Hello Pauline, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Ipswich and found our team helpful. We do hope to see you again very soon. Many Thanks - Kimberley
The bowling was great with the…
The bowling was great with the grandchildren.but it was disappointing with hungry children having to wait 45mins for the food to arrive,
April 2, 2026
Reply from Tenpin - Ipswich
Hi Teresa, thank you for the 4* rating of Tenpin Ipswich. We're glad you enjoyed bowling with your grandchildren, despite food taking longer than usual to arrive. We will pass your feedback on to the correct teams for future improvements. We are sorry for any inconvenience this may have caused.
Take care,
Kirsty
Arrived and checked in with no problem
Arrived and checked in with no problem. Lane wasn't working properly as grandson bowled on ball and came up with 3 strikes. Spoke to assistant who sorted it straight away.
April 8, 2026
Reply from Tenpin - Ipswich
Hi Maria
We're glad you had a smooth check-in and that our assistant quickly resolved the lane issue. Thank you for your positive feedback; we appreciate you taking the time to share your experience! Best wishes - Clare
Great staff, friendly atmosphere.children had a wonderful time.
Friendly staff. Always helpful and polite. Children had a great time .
April 8, 2026
Reply from Tenpin - Ipswich
Hi Linda, what a brilliant 5* review of Tenpin Ipswich! We are delighted you had a great time with your family and found our lovely team really friendly and we can't wait to welcome you back soon for another fun day out! Best wishes - Mel
Reply from Tenpin - Ipswich
Hi Adam, thank you for the fab 5* rating for Tenpin Ipswich! We're delighted to hear that you enjoyed the service from our team, and we hope to welcome you back again soon! Best wishes - Adelaide
Lots of fun great staff
April 1, 2026
Reply from Tenpin - Ipswich
Hi Tracey, thank you for leaving Tenpin Ipswich an excellent 5* rating. We are so pleased to hear you enjoyed all we have to offer and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee
Lane was ready and despite a problem…
Lane was ready and despite a problem with a lane breakdown, Martin added some time on to our hour to make up for that. Wouldn’t recommend adding pizza as it was not nice but we only had it as part of the deal.
March 31, 2026
Reply from Tenpin - Ipswich
Hello Nicola, Thank you for taking your time to leave us a wonderful 4* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Ipswich. We will pass your comments onto our team regarding the pizza, so that we can aim for that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Very very disappointed
Very very disappointed, I know it was 2 games for price of 1. However with constant problems on the lane while we were bowling it totally spoilt the experience for myself and my grandchildren. The shutters on the lane that come down after you have knocked skittles down was coming down while ball was travelling down lane. We complained 4 times 4 different people came and still it was happening. Didn’t understand why we were not put onto a different lane. The venue was no where near full.
April 1, 2026
Reply from Tenpin - Ipswich
Hi Cheryl, thank you for taking the time to leave a review of Tenpin Ipswich. We're very sorry to hear about the issues you experienced with the lane malfunctions during your visit with your grandchildren. We appreciate you bringing this to our attention and we will ensure your comments are passed on to the correct team. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
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