Although the staff are very friendly, specifically Nicole at the Ipswich branch was professional, the amenities really let them down. Specifically the toilets are just disgusting. Every toilet seat wa... See more
Company replied
Location
Switch locationGloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ Ipswich, GB
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See what reviewers are saying
Helpful staff, good facilities and good location. Unfortunately our experience was let down by the quality of the food which was only just edible. Would not have food here again but would come for th... See more
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Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... See more
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Fantastic fun for all the family! Had such a great time bowling, centre was nice a busy which created a buzzing atmosphere. Special offer price for Tuesday was the perfect excuse to come again and ho... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, United Kingdom
- 0333 034 6100
3.9
Great
84 reviews
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Reply from Tenpin - Ipswich
Hello Rosie,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and regret that the food's quality and temperature did not meet expectations. We hope that the rest of your visit is an enjoyable one. All the best ~ Laura
Reply from Tenpin - Ipswich
Hi Kris, thank you for the wonderful 5* review for Tenpin Ipswich! We're so pleased that you enjoy bowling and pool during your visits, and we hope to welcome you back again soon! Best wishes - Adelaide
Great experience from workers and just…
Great experience from workers and just a good atmosphere to be in, will definitely recommend and will definitely be coming back again
February 3, 2026
Reply from Tenpin - Ipswich
Hi Lauren, what a brilliant 5* review of Tenpin Ipswich! We are so pleased you had a great time, enjoyed the atmosphere and will definitely be back and we cannot wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Ipswich
Hi Alesha, thank you for the review of Tenpin Ipswich! We are sorry to hear that your recent visit was not up to our usual high standard and we appreciate the time taken to let us know! We will be sure to pass your feedback on and in the meantime, we hope you will still visit us again in the future! Best wishes - Mel
The lane we were on broke down
The lane we were on broke down. Then the lane we were moved on to broke down repeatedly.
Generally the bowling alley is run-down.
We won't be back.
January 31, 2026
Reply from Tenpin - Ipswich
Hi Richie, thank you for taking the time to leave a review of Tenpin Ipswich. We are sorry to hear about the issues you were faced with during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review-Ipswich'. Please include as much detail as possible. We do hope to see you back again in the future, for a much better experience.
Take care,
Kirsty
Staff could be more animated and…
Staff could be more animated and welcome. It felt like we were a bit of an inconvenience to them.
January 25, 2026
Reply from Tenpin - Ipswich
Hi Chris, thank you for taking the time to review Tenpin Ipswich! We're sorry to hear that there had been issues with the service. We really appreciate your feedback and will ensure this is passed on. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Ipswich
Hi Chrissie, thank you for the brilliant 5* visit of Tenpin Ipswich! We are so pleased you had such a fun time and we really hope to welcome you back again for another 5* experience! Best wishes- Mel
Great place
Took our daughter for the first time for her first experience bowling. Food was good, and she loved it. We will be going back again!
January 25, 2026
Reply from Tenpin - Ipswich
Hi Jodie! Thank you for leaving Tenpin Ipswich a lovely 5* rating. We're glad you enjoyed your experience and that your daughter had a wonderful first time bowling! We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the future! Best wishes - Rosie
Bowling was good but food was…
Bowling was good but food was terrible!! Stay clear of food is my advice
January 24, 2026
Reply from Tenpin - Ipswich
Hello
Thanks for taking the time to leave a review for Tenpin Ipswich. We appreciate your feedback and are sorry to hear that the food was not satisfactory. We'll address this to improve our food quality. Hope to see you again for some more bowling fun. Best wishes - Clare
Good activity for teenagers
My daughter and her teenage friends really enjoyed their time bowling. The staff were friendly and helpful and it’s an affordable activity for the children to do. Plenty of free parking. Would definitely recommend.
January 17, 2026
Reply from Tenpin - Ipswich
Hi Elizabeth, thank you for leaving Tenpin Ipswich a fantastic 5* rating. We are so pleased to hear your daughter and her friends enjoyed their visit to us and that our staff had a positive impact on their visit. We hope to welcome you and them back again soon for more fun! Best wishes - Kaylee
Lovely evening out
Lovely evening out, only issue was they advertise brewdog on tap in the menu but only sell it in cans for the same price as a pint
January 17, 2026
Reply from Tenpin - Ipswich
Hi there,
Thank you for your lovely 4* review at Tenpin Ipswich! It's great to see you've had such a lovely evening on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Reply from Tenpin - Ipswich
Hi
We're so glad the children had a great time! Thank you for letting us know about their enjoyment; we appreciate it. Best wishes - Clare
Reply from Tenpin - Ipswich
Hi Andy
Thanks for leaving a rating and review for Tenpin Ipswich. We are happy to hear that you had a great time and hope to see you soon for some more fun and games. - Best wishes - Clare
Long queues with staff watching one…
Long queues with staff watching one person on til rather than stepping in to help out and speed things up. Little customer service and poor food. Bowling lanes good fun, arcade machines etc
January 5, 2026
Reply from Tenpin - Ipswich
Hello Katie, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Ipswich. We are sorry to hear the waiting times that you faced during your visit with us. However, we are glad to hear that you enjoyed the bowling game. We will ass your comments onto our team. Many Thanks - Kimberley
The venue has no heating and was…
The venue has no heating and was absolutely freezing to play in. The staff said they'd not had heating for 3 years! There were 8 of us visiting and we all were happy to leave as soon as our 1 game was over. Had the place been more inviting we would have stayed to purchase food and drink.
January 3, 2026
Reply from Tenpin - Ipswich
Hi Cazza, thank you for leaving feedback for Tenpin Ipswich. We are really sorry to hear you did not have a great visit to us as a result of the venue being cold. We would like to look into this further for you, so please pop us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Ipswich'. Please include any other information not already here. Once again, we are really sorry to hear this and we hope you'll give us another chance in the future. Best wishes - Kaylee
Really good fun.
January 1, 2026
Reply from Tenpin - Ipswich
Hi Emma, thank you for leaving a wonderful 5* rating for Tenpin Ipswich. We are really glad to hear you had great fun with us recently and we hope to see you again soon! Best wishes - Kaylee
Reply from Tenpin - Ipswich
Hi Linda, thank you for leaving Tenpin Ipswich a lovely 4* rating. We are really pleased to hear you enjoyed your bowling experience with us, but we are really sorry to hear it was a bit cold! We hope to welcome you back again soon. Best wishes - Kaylee
Some dated lanes and absolutely…
Some dated lanes and absolutely freezing as no heating in the place! Drinks overpriced and food just ok.
January 1, 2026
Reply from Tenpin - Ipswich
Hi there,
Thank you for your 3* review at Tenpin Ipswich! We are very sorry to hear you found the venue very dated and cold at your recent visit to us. Your feedback is very important to us and we will ensure this is passed across to the correct team to make any future improvements needed! We do hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
Lovely friendly staff
December 22, 2025
Reply from Tenpin - Ipswich
Hi Kerry, thank you for leaving such a lovely 5* review of Tenpin Ipswich! We are really happy to see you had such a great time and got to meet some of our wonderful team! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you! Best wishes - Mel
Always a good experience!!
We take our grandsons every few weeks after school we've been going for years! Never have any problems and they always have a great time.
December 16, 2025
Reply from Tenpin - Ipswich
Hi Linda, thank you for the fabulous 5* review for Tenpin Ipswich! We're delighted to hear that you enjoy visiting with your grandsons and that you have always have a great experience. We look forward to welcoming you back again soon! Best wishes - Adelaide
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