The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
Company replied

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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
Company replied
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... See more
Company replied
Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend
Company replied
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
13 Merrion Way, Leeds, LS2 8BT, Leeds, United Kingdom
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Very disappointed, the staff are miserable, especially the manager who we had the displeasure of meeting. The games are brill when they work. The drinks are also not good value as there watered down. I dont recommend at all.

Reply from Tenpin - Leeds
The staff at Leeds Tenpin are excellent. Very friendly and nothing was too much trouble

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
Couple of website issues (error messages) but eventually got the booking to go thru. Service at Leeds great, friendly staff and a wonderful experience. Really nice to see the refurbishment which has taken place since the time this was an AMF lane - looks much better now, facilities and equipment are much better maintained. Nice affordable night out, especially with the 3 games deal on Sundays. Though my arm was hurting after!

Reply from Tenpin - Leeds
We went on a Christmas team night out here (from a pub) and between the server and a colleague, a drink was spilled on hand over.
They proceeded to cut us off from alcohol service and then notified several other venues close by that we were being rowdy and not to be served.
This ruined the evening as we had to move venue three times before we found a pub that was willing to judge us on how we presented, rather than taking the word of an over officious zealot.
Would not recommend

Reply from Tenpin - Leeds
Got to the bowling just prior to the booking and the woman on the desk was friendly and knew her job well, checked for us and the lane was ready.
Only downside was the table on the lane hadn't been wiped or cleared.

Reply from Tenpin - Leeds
Boys love it here, we tend to go when there are offers on as I find it can be quite expensive without them, since its refit it looks a lot more up to date and welcoming

Reply from Tenpin - Leeds
When we arrived we went to check in and we were informed at the desk that we only had 30 minutes on our lane as somebody was booked in after us. I feel like we were made to rush. I understand it was half term but we shouldn't have been made to feel like we needed to play our game quickly.

Reply from Tenpin - Leeds
Got rushed for our food and when it came out it was cold like it had been sat there for ages

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
i have booked online, when we went there , everything was ready for us, but place wasn't clean, all food and glasses were there all the time.

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, cheap bowling and drinks, will definitely come back more often

Reply from Tenpin - Leeds
So much fun! Yet the people on the lane next to us kept being very annoying and sometimes even went over onto our lane while bowling on theirs - nothing wrong with the actual staff/place as this isn’t their fault

Reply from Tenpin - Leeds
Very friendly receptionists who helped or when not all of my party had turned up. Clear instructions on where to go to get to lanes, and greeted with a smile. Would definitely come again

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
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