I wanted to add 2 more people onto the game and was told no. staff were really unhelpful and there was spare lanes so they could have added them onto another lane. I visit tenpin a lot with my son for... See more
Company replied
Location
Switch locationParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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See what reviewers are saying
For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... See more
Company replied
My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom
- 0333 034 6100
3.9
Great
186 reviews
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Reply from Tenpin - Manchester - Parrs Wood
Hi there, thank you so much for the fantastic 5-star rating for Tenpin Parrs Wood! We are thrilled to hear that you found the reservation process so simple and hassle-free. It is wonderful to know everything went smoothly for you, and we look forward to welcoming you back for another great experience very soon! Best wishes - Rosie
Very good experience.
October 31, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi there, thank you for your 5* review of Tenpin Manchester Parrs Wood! See you again soon! Best wishes-Leila
I wanted to add 2 more people onto the…
I wanted to add 2 more people onto the game and was told no. staff were really unhelpful and there was spare lanes so they could have added them onto another lane. I visit tenpin a lot with my son for the arcade etc and never had customer service like this so it was such a shame
October 30, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Amy, thank you for taking the time to leave a review of Tenpin Manchester-Parrs Wood. We are very sorry to hear about the disappointment you experienced on your recent visit and we understand how frustrating this may have been. We also appreciate your feedback regarding the helpfulness of our team and we will address this with them to ensure we are providing the welcoming and flexible service our guests deserve. In the meantime, if you would like to discuss your recent experience further, please could you email customer.feedback@tenpin.co.uk for somebody to reach out to you regarding this. Best wishes-Leila
Great place to have fun
Kids had goo fun but we had to wait long for pre-ordered drinks
October 28, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a great 4* review. We are pleased to see that you had a great time at our Tenpin in Parrs Wood. We are sorry to hear that you had along wait for the drinks to be served, We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Manchester - Parrs Wood
Hi Clo, thank you for taking the time to review Tenpin Parrs Wood! We're sorry to hear of your experience. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parrs Wood' and we can pass this on to be looked into. Best wishes - Adelaide
Reply from Tenpin - Manchester - Parrs Wood
Hi Shamoil, thank you very much for leaving such a wonderful 5* review of Tenpin Manchester - Parrs Wood! We are thrilled you had the best time with your family and we can't wait to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Manchester - Parrs Wood
Hi Marvin, thank you for the 4* review for Tenpin Parrs Wood! We're so pleased to hear that you had a good time and that you enjoyed the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
A Time Was Most Definitely Had!
For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bids kids, literally gave us nostalgia but had a wonderful time and got some great exercise!! Will most definitely go back with every visit to the UK!!
September 26, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Mandisa, thank you so much for the fantastic five-star review for Tenpin Manchester Parrs Wood! We are absolutely thrilled to hear that your very first visit was such a success and that playing in the laser tag arena brought back so many fun memories. It is wonderful that you enjoyed having so many activities to choose from all-in-one place. We truly appreciate your kind words and look forward to welcoming you back for more great times whenever you are visiting the area! Best wishes - Rosie
Booked for the wrong time
Booked for the wrong time, let us in 2 hours after as we didn’t realise 5star
October 11, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello, thank you so much for the lovely 5* review of Tenpin Manchester - Parrs Wood! We are so pleased we could accommodate your schedule change and ensure you still had a wonderful five-star experience with us and we hope to welcome you back again soon! Best wishes - Mel
Lack of Resources
The staff are so polite and helpful. However, they seem severely understaffed. It's really hard to find a member of staff when you need assistance, and you end up having to wait a long time for everything.
October 11, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi May, thank you for the 3* review for Tenpin Parrs Wood! We're sorry to hear that there had been a long wait time for the service, and we will ensure your feedback is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Manchester - Parrs Wood
Hello
Thank you so much for the 5-star review! We are delighted to hear that hosting your party with us was effortless and that all the young guests had such a wonderful time. We hope to welcome you back again soon! Best wishes - Clare
Reply from Tenpin - Manchester - Parrs Wood
Hi Laura
Thank you for taking the time to leave us a wonderful 5-star review. We are so pleased to hear that our team members were able to assist you and make your visit enjoyable with their welcoming service. We hope to see you again very soon! Best wishes - Clare
Very friendly staff i bring my autistic…
Very friendly staff i bring my autistic son and hebloves it
September 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Rebecca, thank you for your wonderful 5-star review for Tenpin Manchester Parrs Wood! We're so pleased to hear that our staff are friendly and that your son enjoys his visits so much. We hope to see you both again very soon! Best wishes - Rosie
Unfortunately
Unfortunately, I was very disappointed with the management. The manager was not helpful at all and did not seem interested in supporting or helping customers. Overall, the management needs significant improvement.
September 14, 2026
Unprompted review
Reply from Tenpin - Manchester - Parrs Wood
Hi Sousan, thank you for leaving a review of Tenpin Manchester - Parrs Wood! We are very sorry to hear about your disappointing experience with your recent visit. Your feedback is very important to us, and we will be addressing these concerns internally to ensure improvements are made. In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Excellent service
September 11, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Petra, thank you for leaving a 5* review of Tenpin Manchester-Parrs Wood! We are so glad to hear that you received such amazing service and we can't wait to see you again soon! Best wishes-Leila
georgie
I went to tenpin with my family and it didn't disappoint the staff are nice its clean and overall its amazing i would defo recommend .
September 2, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Georgie
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your family had such an amazing time and that you found our staff to be nice and the venue clean. We truly appreciate your recommendation and look forward to welcoming you back again soon! Best wishes - Clare
Easy to do online
Easy to do online, everything was read for us to start bowling. Had a really good time.
August 30, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello, thank you for your fantastic 5-star review of Tenpin Manchester - Parrs Wood! We're so happy to hear that our online process was easy for you and that everything was ready for a great bowling experience. We're delighted you had such a good time and we can't wait to see you again soon! Best wishes - Mel
Fun afternoon at Tenpin
Easy to book, great atmosphere, clean and tidy with good customer service! Had a fun afternoon!
September 2, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Steph, thank you for your wonderful 5-star review of Tenpin Manchester-Parrs Wood! We're so pleased to hear that the booking process was easy, you enjoyed the atmosphere, found everything clean and tidy, and received such amazing customer service. We hope to welcome you back again soon! Best wishes-Leila
So Much Fun & Worth every penny ❤️
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some energy 😂. There’s plenty going on, so they’re kept entertained and busy rather than getting bored after five minutes. The bowling was really fun for both adults and kids, and it’s something everyone can get involved in regardless of age or ability. We had lots of laughs, the kids loved it, and we’d definitely come back again. Really good value for a fun family day out!
September 2, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Paige, we're so thrilled to hear that you had such a great time at Manchester Parrs Wood! It's wonderful to hear that our venue provided a great experience for your family to spend a couple of hours and that the children were well-entertained. We look forward to welcoming you back for more laughs and family fun soon! Best wishes-Leila
Fun day out
The price 2 adults and 2 children with a meal cost us only£26 during the week. Value for money.
August 28, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Saeeda, thank you for the lovely 5* review of Tenpin Manchester Parrs Wood! We're so happy to hear you found our pricing for a family meal to be such great value and we thank you for your wonderful feedback! We hope to welcome you back again soon! Best wishes - Mel
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