The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... See more
Company replied
Location
Switch locationParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... See more
Company replied
Enjoyable-bit of a queue to check in but otherwise everything went smoothly-except I lost and think lane 2 has a slight bend to the left but that’s probably my excuse for losing!
The grandkids enjoyed the session. The main dissapointing issue was parking as disabled person, there were blue badge spaces but a long walk from the entrance. At the entrance there were steep step... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom
- 0333 034 6100
3.9
Great
160 reviews
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Terrible
Long wait time to get a lane.
Barely any staff.
Lots of unhappy customers.
Very long wait on the QR bar services to lanes.
Very dirty, food on the floor, toilets very dirty and looked like they haven't been cleaned in a long time.
September 2, 2026
A pleasant afternoon at tenpin
Enjoyable-bit of a queue to check in but otherwise everything went smoothly-except I lost and think lane 2 has a slight bend to the left but that’s probably my excuse for losing!
September 2, 2026
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Reply from Tenpin - Manchester - Parrs Wood
Hello Chris,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are so pleased to hear that you found our staff friendly and helpful, and that parking was easy for you. We look forward to welcoming you back again soon. All the best ~ Laura
On arrival our booth was dirty…
On arrival our booth was dirty glasses,plates on table.i added drinks online and didn’t receive them.
September 2, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Scott, thank you for leaving Tenpin Manchester a rating and review. We sincerely apologise for the cleanliness of the booth and the missing drinks. This is certainly not the experience we want for our guests, and we will ensure this is addressed with the relevant teams to prevent this from happening again. Please get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Parrs Wood' where we can rectify this for you. We hope to welcome you back again for a much better experience! Best wishes - Rosie
The place was absolutely filthy
The place was absolutely filthy. Sofas and tables next to the lanes were full of spilled drinks and other people’s rubbish. The handful of staff working were rushed off their feet. It was only 6pm on a weeknight. Suggests more staff are needed. Food was truly atrocious too. Won’t be back.
August 27, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Peter, thank you for leaving Tenpin Manchester a rating and review. We are very sorry to hear about the cleanliness issues you experienced and the food. We understand your frustration regarding the staffing levels and will share your feedback with our team for review and improvement. We appreciate your feedback and hope to welcome you back for a much better experience in the future. Best wishes - Rosie
Reply from Tenpin - Manchester - Parrs Wood
Hello, thank you for the lovely 4* review of Tenpin Manchester - Parrs Wood! We're glad you enjoyed your experience and we appreciate your feedback regarding staffing which we will be certain to share with the appropriate team! In the meantime, we do hope you will still consider visiting us again soon and we look forward to welcoming you back soon! Best wishes - Mel
Safety concerns …
We have brought grandchildren bowling for many years and are bringing more grandchildren later this week. Unfortunately when we were there last week the people using the lane next to us made me worry for my grandchildren’s safety. They were totally misusing the bowling balls. My concern is that they were not advised by staff on the correct way to bowl for everybody’s safety, including their own . This has never happened before. I wonder whether there was a shortage of staff on that day.
August 26, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Jill
Thank you for sharing your concerns regarding your recent visit. We are very sorry to hear that you felt worried for your grandchildren's safety due to the misuse of bowling balls by other guests. We understand how unsettling this must have been and we will pass your feedback to our team to ensure all guests are bowling safely. Best wishes - Clare
Staff were fantastic
Staff were fantastic. Really helpful and kept kids occupied while we were waiting for the karaoke room to be fixed by technician.
August 21, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Leanne
Thank you for your fantastic 5-star review! We're so pleased to hear that our team was helpful and kept the children entertained during your visit. We hope to see you again soon! Best wishes - Clare
Very helpful staff and very friendly
August 26, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Amy
Thank you for taking the time to leave us a wonderful 5* review. We are so pleased to hear that you found our team members helpful and friendly throughout your visit. We do hope to see you again very soon. Best wishes - Clare
Reply from Tenpin - Manchester - Parrs Wood
Hi Khosru
We appreciate your feedback regarding parking. We understand this can be a concern for our guests. We are always looking for ways to improve. Best wishes - Clare
Took kids out for a play date
Took kids out for a play date
It's great as we live 5 mins away
Great time pass
August 26, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Kiran
We're so happy to hear that you and your kids had a great time during your play date! It's wonderful to know our location is convenient for you. Hope to see you again soon. Best wishes - Clare
When booking the lane
When booking the lane, it wasn’t clear to us that it would reset at one hour exactly.
Whilst putting in bowler information, we had to was for it to be reset as some rig went wrong which took a few minutes and after the hour, even though 3 of out party still had to take a last turn, the lane reset and the games were missed.
As we did this in age order, it was the children who missed the last turn and they got quite upset. It was not made clear that we had one hour exactly to complete.
August 19, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear that your bowling experience was disappointing due to the lane resetting before your party could finish, especially for the children. We understand how frustrating this must have been, and we regret that the exact timing was not made clearer. We will review your feedback to improve our communication regarding booking durations. Best wishes - Clare
Had a great time
Had a great time. Loved being able to take a group photo, and individual photos of each player.
August 20, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Julia,
Thank you for your fantastic 5* review at Tenpin Parrs wood! It's great to hear that you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great Value for Monday for the 6 weeks…
Great Value for Monday for the 6 weeks holidays. Clean and friendly. Really good keep it up
August 20, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Kyle, thank you for your 5* review of Tenpin Manchester-Parrs Wood! Tenpin really is the home of well-priced indoor activities in Manchester. We look forward to welcoming you back again soon! Best wishes-Leila
Young Champs
Our experience was a little bit different as the booking process was miss communicated but the young people enjoyed their bowling.
August 20, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Mike, thank you for your 4* review of Tenpin Manchester-Parrs Wood! It's wonderful to hear that your group enjoyed their bowling games but we are sorry to hear about the miscommunication during the booking process. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we look forward to welcoming you back again soon! Best wishes-Leila
Amazing Experience
Amazing way to spend time with family, the experience was memorable. The staff were friendly and polite and offered us an earlier time slot as there was some availability.
August 16, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi there, thank you for leaving a 5* review of Tenpin Manchester-Parrs Wood! We're so glad to hear such amazing feedback especially regarding the friendliness and politeness of our staff. See you again soon! Best wishes-Leila
Reply from Tenpin - Manchester - Parrs Wood
Hi Billy, thank you for your 5* review of Tenpin Manchester-Parrs Wood! This is what we like to hear and we can't wait to welcome you back again shortly! Best wishes-Leila
The bowling and pizza were great
The bowling and pizza were great, all vet efficient.
The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an absolute ripoff and joke - just let them try and win proper 10p’s or whatever back - I felt scammed and will always avoid in future.
It may actually put me off returning for the bowling, even though I have no complaints at all about that section.
August 12, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello Jane, Thank you for taking your time to leave us some feedback. We are pleased to hear that you enjoyed the bowling and pizza at our Tenpin in Parrs Wood. However, we are disappointed to hear your disappointment with the arcade games. We will pass your thoughts onto our team. We do hope to see you again. Best Wishes - Kimberley
Good experience
Good experience
Only downside was the lane we were on had technical issues 3 times which interrupted the flow of our game.
August 12, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Leanne,
Thank you for your lovely 5* review at Tenpin Parrs wood! We are very sorry to hear that you had some technical issues whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
It’s a great bowling alley
It’s a great bowling alley - only issue was having to wait 24 minutes after the time I had booked at. Other than that, it was all good.
August 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello there, Thank you for taking your time to leave us a 4* rating! We are pleased to hear that you enjoyed your bowling game with us. However, we are disappointed to hear the wait time that you had. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again soon. Many Thanks - Kimberley
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