I wanted to add 2 more people onto the game and was told no. staff were really unhelpful and there was spare lanes so they could have added them onto another lane. I visit tenpin a lot with my son for... See more
Company replied
Location
Switch locationParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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See what reviewers are saying
For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... See more
Company replied
My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... See more
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, United Kingdom
- 0333 034 6100
3.9
Great
186 reviews
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Good experience
Good experience
Only downside was the lane we were on had technical issues 3 times which interrupted the flow of our game.
August 12, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Leanne,
Thank you for your lovely 5* review at Tenpin Parrs wood! We are very sorry to hear that you had some technical issues whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
It’s a great bowling alley
It’s a great bowling alley - only issue was having to wait 24 minutes after the time I had booked at. Other than that, it was all good.
August 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello there, Thank you for taking your time to leave us a 4* rating! We are pleased to hear that you enjoyed your bowling game with us. However, we are disappointed to hear the wait time that you had. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again soon. Many Thanks - Kimberley
All change inside
All change inside. Clean staff was brilliant would definitely go back there
August 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Damian, thank you for leaving a 5* review of Tenpin Manchester Parrs Wood! It's wonderful to hear that you like the venue's new look and how brilliant you found our staff. We can't wait to welcome you back again soon! Best wishes-Leila
Poor customer service
Poor customer service, long queues and only one attendant, multiple errors and no one to attend and lots of waiting, food didn’t arrive till the end of the games. Food quality was poor. Hygiene was severely lacking.
August 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi there
We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the customer service, long queues, and the issues with your food and hygiene. We are reviewing our procedures to prevent this from happening again. Best wishes - Clare
The booking was for an hour but we were…
The booking was for an hour but we were told after our game which wasnt an hour that it was fnished. This was not clear when I booked the bowling
August 6, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Estelle
We appreciate you sharing your experience. We are sorry the booking duration was unclear. We will review our booking communication to ensure this is clearer for future guests. Best wishes - Clare
Reply from Tenpin - Manchester - Parrs Wood
Hi Fiza
Thank you for your wonderful review! We're so happy to hear that you found it fun and exciting, and that the kids had such a great time. We hope to see you all again very soon! Best wishes - Clare
Reply from Tenpin - Manchester - Parrs Wood
Hello Lorraine, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a super evening with us. We do hope to see you again soon at our Tenpin in Parrs Wood. Many Thanks - Kimberley
Reply from Tenpin - Manchester - Parrs Wood
Hello, thank you so much for the fabulous 5* review of Tenpin Manchester - Parrs Wood! We are so pleased you had the best time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
The grandkids enjoyed the session
The grandkids enjoyed the session. The main dissapointing issue was parking as disabled person, there were blue badge spaces but a long walk from the entrance. At the entrance there were steep steps down to the door. Sadly won't return to this venue again 😞
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Paul, thanks for leaving a rating and review for Tenpin Manchester Parrs Wood! Please accept our apologies for any disappointment caused at your recent visit. We appreciate you taking the time to share your feedback and will be sure to pass your comments on. Best wishes, Jade
There were two staff members working on…
There were two staff members working on a very busy Tuesday. They worked so hard to make ours and everybody else's experience very enjoyable. They were fantastic.
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Eleanor, thank you for the fantastic 5-star review of Tenpin Manchester -Parrs Wood! We're so pleased to hear that our team's hard work made your experience enjoyable, even on a busy day. We appreciate your kind words and look forward to welcoming you back again soon! Best wishes - Mel
Good discount on week days
Good discount on week days, we enjoyed a lot. But the bowling area is bit crowded and small places between the bowling area numbers. I think staff showed something like a favoriteism(Racism) between us and English people. They didn't respond when we went to enquiry and pay for the Bowling.
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Manivardhan, thank you for your 4-star rating of Tenpin Manchester Parrs Wood. We're glad you enjoyed one of our fab deals on your visit, however we are sorry to hear that the venue was a little over crowded! Please be assured all feedback will be passed onto the team and in the meantime, should you wish to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as ' Review - Parrs Wood' Best wishes - Mel
Had to move lanes 3 times as the system…
Had to move lanes 3 times as the system either didn’t add the scores up correctly, pins were not replaced for each person’s turn and new lanes started on different points of the game. Staff were busy but also very unhelpful.
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Fiona, thank you for the review of Tenpin Manchester Parrs Wood! We are very sorry to hear you had to move lanes three times and each time the pins were not replaced correctly! This is certainly not the experience we wish for our guests and so please be assured all feedback will be sent to the team so improvements can be made! In the meantime, we really hope you will give us another chance and we very much look forward to welcoming you back! Best wishes - Mel
Booked for my daughter’s 8th birthday…
Booked for my daughter’s 8th birthday and although a little chaotic at times she and her friends had a great time. A little more information regarding the cake presentation would of been useful as that was not very clear.
July 26, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Shelly, thank you for the 4* review for Tenpin Parrs Wood! We're glad to hear that everyone had a great time during the birthday celebration. We are sorry for any confusion caused regarding the cake presentation and we will ensure your feedback is passed on for future improvements. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Manchester - Parrs Wood
Hi Leighroy, thank you for your 5* review of Tenpin Manchester Parrs Wood! We're so glad to hear how much you enjoyed your recent visit and we look forward to welcoming you back again soon. Best wishes-Leila
Entertaining Day
Thoroughly enjoyable experience. Snack meal tasty .
Staff were very friendly and helpful
July 28, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Pauline
Thank you for your fantastic 5-star review! We're so pleased to hear that you had an enjoyable experience, found our snack meal tasty, and our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes - Clare
We did a party
We did a party. It was ok wasn’t the best and the meal could have been a little bit better and more choices. Wasn’t the best organised and party hosts didn’t do much until 15 mins towards the end so kids kind of just fended for themselves
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Bill
We appreciate you sharing your feedback regarding your party experience. We are sorry to hear that the meal choices and organization did not meet your expectations, and that our hosts were not as engaged as they should have been. We are reviewing your comments to improve our party offerings and host training. Best wishes - Clare
Book your bowling in advance
Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes.
We asked for 2 games of bowling as a group of 4 we and we showed them what tried to book online (2 games 4 people) they said okay its actually cheaper now so we thought great we got a deal paid and went to play but they'd only set the lane up for one game. When we asked about it they said oh well we didnt hear that and it not our problem. I'd suggest you book online to avoid this problem espically if you have excited kids to avoid the disappointment
July 29, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hello
We're truly sorry to hear about the frustrating experience you had with your bowling lane setup and the misunderstanding regarding your booking. We understand how disappointing this must have been, especially with excited children. We appreciate you bringing this to our attention and will use your feedback to improve our service. Best wishes - Clare
Reply from Tenpin - Manchester - Parrs Wood
Hi Andrew, thank you for the lovely 5* rating of Tenpin Manchester Parrs Wood. We are delighted to hear that you found the venue clean, enjoyed the service, food and value for money. We hope to see you again soon for another 5* experience and thank you again for your kind comments, they mean a lot to us! Best wishes, Jade
The offer for birthdays is great and…
The offer for birthdays is great and over and above what other venues have on offer but it felt a little like we were afterthoughts by the party hosts.
There were lots of parties on at the same time and the staff while lovely and friendly when we did interact felt like they were more attentive to other parties.
It could get busy and overwhelming for all.
The staff did a great job with how much was expected of them and would still book again as the kids loved the experience and were entertained.
July 19, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hi Emma, thank you very much for taking the time to leave a review of Tenpin Manchester - Parrs Wood! We are pleased to hear the children enjoyed the party, however, we are very sorry to hear that you felt more effort was given to the other parties on the day! This is certainly not the experience we wish for our guest and so please be assured all of your feedback will be shared with the appropriate team! In the meantime, we really hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Super youth group experience!
We had a great time. The staff were really accommodating for our Youth group.
July 14, 2026
Reply from Tenpin - Manchester - Parrs Wood
Hey Nate, thank you for taking the time to leave an amazing 5* rating and review of Tenpin Manchester Parrs Wood. We're thrilled to hear that you had a great time spent with your youth group and that the team were really accommodating. We do hope to see you again for another 5* experience.
Take care,
Kirsty
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