Banner for Tenpin - Milton Keynes

Tenpin - Milton Keynes Reviews 

200
TrustScore 4 out of 5

4.1

1 Grafton Gate East, MK9 1AH Milton Keynes, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... See more

Company replied

Rated 5 out of 5 stars

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 1 Grafton Gate East, MK9 1AH, Milton Keynes, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(200)

11,380 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Food was cooked too much

Food was cooked too much. Chicken wings was over cooked and pizza was tasteless

January 25, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Nirmal, thank you for the 3* review of Tenpin Milton Keynes! We really do appreciate your feedback and are very sorry to hear the food wasn't up to our usual high standard! All of your feedback will certainly be sent to the team for future improvements and we hope you will give us another chance where we will look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Very helpful and friendly staff.

Very helpful and friendly staff.

January 24, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Leane
We appreciate you taking the time to leave us a 5-star rating! We are so glad to hear our staff were friendly and helpful during your visit. Hope to see you back soon. Best wishes - Clare

Rated 5 out of 5 stars

Friendly staff

Friendly staff, smooth from start to finish

January 25, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hello
We appreciate you taking the time to leave us a fantastic review. We are delighted to hear that you found our team friendly and your visit smooth. We look forward to seeing you again soon. Best wishes - Clare

Rated 5 out of 5 stars

Speedy when we arrived to when we got…

Speedy when we arrived to when we got on our lane, great fun for my daughter’s birthday and was able to get drinks quickly

January 24, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Robert, thank you for the excellent 5* review! We're thrilled to hear that you had a fun time and that the drinks service was quick during your visit. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

great for outing

Very nice ,clean and well developed place.

January 25, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Shudishudi, thank you for the fabulous 5* review! We're so glad to hear that you enjoyed the Milton Keynes venue, and we hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Tenpin bowling in Milton Keynes

We always enjoy going to Tenpin in Milton Keynes.
We usually play 2 games of bowling.
I would recommend to family and friends.

January 20, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hello there, Thank you for taking your time to leave us some great feedback with a 5* rating! We are really pleased to hear that you had a wonderful time at our Tenpin in Milton Keynes. We can't wait to see you again in the near future. Many Thanks - Kimberley

Rated 5 out of 5 stars

We had a fun afternoon with our…

We had a fun afternoon with our grandchildren.

January 17, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hello Jill, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Milton Keynes. We do hope to see you all again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Karaoke software as bad as my singing

Booked a karaoke room for a birthday surprise, and a good time was had by all. However, the software for choosing songs was borderline unusable, with a glitchy and erratic touchscreen and graphics circa 2002. The staff gave us an extra ten minutes on the hour to make up for the wasted time, and for this they get three stars rather than two.

January 16, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Jeremy, We appreciate you celebrating the birthday with us. We're sorry the song selection software was difficult to use and for any time it wasted. We'll look into the system to improve it. Thanks for the feedback! Best wishes - Clare

Rated 3 out of 5 stars

Food was poor

i have given 3 stars based on the extremely poor quality of food.
the bread was stail.
the bowling however was fantastic and as enjoyable as previous visits

January 22, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Adam, thank you for taking the time to leave a review of Tenpin Milton Keynes. We are pleased to hear you had an enjoyable experience, but felt the food was not to the standards we would usually expect. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

Great time!

The privacy of the booth, even though you’re next to other people, was great. It was fab that you can get drinks delivered. As an electrician’s wife, the lighting was very impressive and added to the experience! 😂 We had a great time!

January 11, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Harriet
We're happy to hear that you had a great time and appreciated the privacy of the booth and the drinks delivery service. We're glad you found the lighting impressive! Thanks for your positive feedback. Best wishes - Clare

Rated 2 out of 5 stars

I did not bowl

I did not bowl, There was no space to bowl after waiting 1 hour beyond my scheduled time.
And i could not get my money back.

January 10, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Victor
We regret that you waited an hour and couldn't bowl or get a refund. Please email us at customer.feedback@tenpin.co.uk with the details and the subject as "Review - Milton Keynes" and we can look into this for you. We appreciate your feedback and will investigate how to improve our service. Best wishes - Clare

Rated 5 out of 5 stars

Clean, staff friendly

Great day of fun with the family

January 11, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Cara, thanks for leaving Tenpin Milton Keynes a fabulous 5* rating and review! We're glad you had a wonderful time with your family. Thank you for your positive feedback; it means a lot to us and we can't wait to see you all again in the future! Best wishes - Rosie

Rated 2 out of 5 stars

Being watched over by the team mates

Being watched over by the team mates, within half way through of the game we was then being watched like they was waiting for someone else to take over, made us feel very uneased

January 10, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hello Chloe, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Milton Keynes. We are extremely sorry to hear that you felt this way during your stay with us. If you do have any further information on this, please do reach out to our team on customer.feedback@tenpin.co.uk. We do hope to see you again soon for a much more enjoyable visit. Many Thanks - Kim

Rated 4 out of 5 stars

Booked a time slot

Booked a time slot. Arrived and was told we would have to wait and be called over the speaker. We wanted 15mins and no call so went to the desk and then we got our lane

January 3, 2026
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi there,

Thank you for your 4* review at Tenpin Milton Keynes! We are delighted you've had such a great time whilst on your recent visit to us, however we are very sorry to hear you found the staff to not be very efficient. We will ensure this is passed across to the correct team to make any future improvements needed, and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Karen,

Thank you for your amazing 5* review at Tenpin Milton Keynes! We are delighted you've had such a great time whilst on your recent visit to us. We would love to hear all about it, and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 2 out of 5 stars

Paid for an hours bowling at Milton…

Paid for an hours bowling at Milton Keynes. was checked in at 1:50, lane wasn't ready as needed cleaning, which is fine! Get to the lane just after 2 and our game gets cut off at 2:50. Tried to explain we didn't start bowling till after 2 as the lane was being cleaned. Manager who checked me in went of to check the cameras. I left as wasn't waiting around for her to come back! Maybe don't check guests in until the lane is actually ready to be used!

January 1, 2026
Unprompted review
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Cherri, thanks for taking the time to leave a review of Tenpin Milton Keynes. We are sorry to hear you did not get the full hour. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk, with the subject as 'Review - Milton Keynes'. Once again, we are sorry for any inconvenience caused.
Take care,
Kirsty

Rated 2 out of 5 stars

I was moved ( again

I was moved ( again! Each time in my last two visits at Tenpin) in the middle of the game, the new booth wasn't clean. Very disappointed. I don't think I will be bowling there again

December 23, 2025
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Milton Keynes. We are sorry to hear the issues you have faced, during your last two visits to us. We will pass your comments onto our team. We do hope to see you again soon for a much more enjoyable experience. Our apologies - Kimberley

Rated 4 out of 5 stars

good experience

good experience, wish the burger was better, was just a thin patty in a bun, fries were good though

December 21, 2025
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi there,

Thank you for your lovely 4* review at Tenpin Milton Keynes! We are delighted you've had such a great experience whilst on your recent visit to us, We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again soon for hopefully a 5* experience- Best wishes- Steph

Rated 1 out of 5 stars

Disappointing experience!!!

We booked a couple of weeks in advance & preordered food but some of the food we ordered was not available - the alternative that was selected we were told we couldn’t have. The food that we did receive was of a very poor standard!
They had run out of some drinks behind the bar - bottled water unavailable

December 22, 2025
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Natalie,

Thank you for your 1* review at Tenpin Milton Keynes! We are very sorry to hear you've not had a great experience whilst on your recent visit to us, We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back to the venue again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great value for money

I wanted to arrange a work's get together, that all could get involved with and build the team and motivate them for a great year they had .
This was just the job and the staff have requested i rebook again for 2026 .

December 18, 2025
Tenpin - Milton Keynes logo

Reply from Tenpin - Milton Keynes

Hi Chris
Thanks for the amazing 5* rating and review for Tenpin Milton Keynes. We are so happy to hear that you had an awesome visit and can't wait to see you all again next year. Best wishes - Clare

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look