Brought the grandchildren for bowling, the place was very clean and the staff plesant. Enjoyable afternoon, although there could be more "XL" bowling balls, we could only find one and other bowlers ke... See more
Company replied
Location
Switch locationUnit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... See more
Company replied
All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you ca... See more
Company replied
Had my 8 year old’s birthday party here doing bowling. The value for money was great and the kids loved it. Two games was a bit much as most of the kids got bored by then and started trailing off. The... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, United Kingdom
- 0333 034 6100
4.1
Great
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I understand that you have to refurbish…
I understand that you have to refurbish the area but the noise was distracting the bar was dreadfully expensive no draft breathe bottles was expensive wait on food and trying to eat in the arcade was uncomfortable as children was just running riot around us, had too many children’s party’s on at once considering that they were in a refurbishment,machines at end of our lane kept distracting us from the games as the made the most unusual sounds plus children was running around our lane wiring to put tickets in the machine to say how much the bowling cost plus food and drinks it was rather off putting especially for over £140+
January 24, 2026
Reply from Tenpin - Rochdale
Hi Rebecca, thank you for taking the time to write a review! We're very sorry to hear that the refurbishments had impacted your visit and for any disappointment caused. We will be sure to pass on your feedback to the site team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale'. We hope to welcome you back again soon for a better experience. Best wishes - Adelaide
Reply from Tenpin - Rochdale
Hi John, what a fabulous 5* review of Tenpin Rochdale! We're so glad you enjoyed your visit and we thank you for sharing your positive experience with us! Best wishes - Mel
Staff were very friendly and ao helpful.
January 17, 2026
Reply from Tenpin - Rochdale
Hey Cheryl, thank you for the lovely 5* rating and review of Tenpin Rochdale. We are pleased to see you had a a fun time and we hope to see you again soon.
Take care,
Kirsty
Reply from Tenpin - Rochdale
Hello Wayne, Thank you for taking your time to leave us a great 5* review. We are really pleased to hear that you had a wonderful time at our Tenpin in Rochdale. We do hope to see you again soon. Many Thanks - Kimberley
Had a really good time
Had a really good time, we did have a faulty lane however and no staff were available to support when we asked for assistance- this did delay the game but overall we had a very good deal and a nice time.
January 16, 2026
Reply from Tenpin - Rochdale
Hi Connie, thank you for leaving Tenpin Rochdale a fab 4* rating. We're glad you had a nice time and a very good deal. We are sorry to hear about the faulty lane and the lack of immediate assistance; we'll address this to improve our support. We hope to welcome you all back again soon for another great time. Best wishes - Kaylee
DISGUSTING SERVICE
Careless staff. Had booked food, which was pre booked with games. So staff was aware, they also told us food will be brought to us half way through. With nowhere to sit as we was on the row with no seating. The children had no option but to sit on the floor and eat. Which when it’s a public place and different shoes on the floor, it was the worst place but the only option. We asked regarding a table we was next to, and refused due to it being reserved. However out of the 2 rows of tables that was ‘reserved’ there was only 1 row used.
January 18, 2026
Reply from Tenpin - Rochdale
Hi Chantelle,
We appreciate you taking the time to share your experience. We're sorry to hear about the seating issues and the inconvenience your children faced with their meal. We'll review our booking and seating procedures with our team to ensure a better experience for everyone. If you would like to speak to someone about your visit, please email us at customer.feedbck@tenpin.co.uk, using the subject "Review - Rochdale" and the details and we can reach out to you directly. Best wishes - Clare
I booked a Staff Party online at…
I booked a Staff Party online at Rochdale Tenpin.
Friday 9th January at 4pm for 8 people.
We arrived to find NO HEATING, MAJOR IMPROVEMENT WORKS HAPPENING ( noise from drills and workmen banter ) LIMITED SPACE TO SIT and NO BAR (some bottles available) We had pre-paid for 3 games so had to suffer the environment for over 2 hours! Why doesn't online inform people of possible disruption? NEVER AGAIN
January 9, 2026
Reply from Tenpin - Rochdale
Hi
We appreciate you taking the time to share your experience. We're sorry your staff party was affected by the lack of heating, ongoing improvements, limited seating, and bar limitations. We'll review how we communicate such disruptions online to prevent this issue in the future. Best wishes - Clare
Was told the wrong lane so Waited 40…
Was told the wrong lane so Waited 40 mins past our start time then my daughter noticed our name on a totally different lane.
Was unable to complete both games of bowling during the visit due to starting so late.
Work is being done on several lanes so venue was very loud and overwhelming for us.
January 11, 2026
Reply from Tenpin - Rochdale
Hi Leigh
Thanks for the time taken to leave this review. We regret that you experienced a delayed start and could not finish both games. We're also sorry for the noise due to the ongoing work at Tenpin Rochdale. We appreciate your feedback and will look into these issues. Best wishes - Clare
Renovation works probably didn’t help
Renovation works probably didn’t help, but food was microwaved and almost warm, the lane has faulty bumpers (one stuck partially up), the ball return system didn’t work just collected the balls behind the pins - poor experience really
January 8, 2026
Reply from Tenpin - Rochdale
Hi Gary
Thanks for taking the time to leave a rating and review for Tenpin Rochdale. We appreciate your feedback and are sorry your experience was poor. We'll investigate the food preparation, bumper issues, and ball return system. We'll address these concerns to improve our guest experience. If you would like to speak to us regarding your experience, please email customer.feedback@tenpin.co.uk with the details and subject as "Review - Rochdale" and someone will reach out to you directly. Best wishes - Clare
We had a really good time
We had a really good time. My 2 year old loved the bowling and the older ones enjoyed the pizza as well.
December 31, 2025
Reply from Tenpin - Rochdale
Hello Leanne, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Rochdale. We are really pleased to hear that you had a great time with us. We do hope to see you again really soon. Best Wishes - Kimberley
Bumpers not working
After the first go the bumpers wouldn’t go back for our player that needed them. We were moved to another lane and same happened there half way through. So then they set it so bumpers were up for all players, which then ruined the competition for the other players
January 4, 2026
Reply from Tenpin - Rochdale
Hi there, thank you for taking the time to leave a review of Tenpin Rochdale. We are sorry to hear that there were issues with the bumpers during your visit. If you would like to discuss this further, feel free to send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review -Rochdale'.
Take care,
Kirsty
Fab staff so helpful x
December 14, 2025
Reply from Tenpin - Rochdale
Hi Debbie,
Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Reply from Tenpin - Rochdale
Hi Alan, thank you for taking the time to leave a wonderful 5* review of Tenpin Rochdale! We are thrilled you had a great time with us and found our fabulous team helpful! Please be assured all of your feedback will be passed on to the team and we can't wait to see you again soon! Best wishes - Mel
Kicked off lane
We booked online for 1 game for 3 people. Before we was even half way through our game we were told we'd have to leave before finishing our game as there was a large booking coming and they needed the lane free. When approaching the desk to let someone know we had left the girl behind the counter point blank ignored us until I just decided to speak to her without her acknowledgement. We were offered a free game upon return however it was a visit and I do not live in the area. There shouldn't of been available times on the website of they knew they were fully booked. & The manager didn't come to deal with us herself she sent another member of staff over.
December 19, 2025
Reply from Tenpin - Rochdale
Hi there, thank you for leaving Tenpin Rochdale a rating and review. We regret your game was cut short and the service from our team on site was poor. It's not the experience we want for our guests. We appreciate you bringing this to our attention and we'll review the issues with the correct teams to prevent this from happening again in the future. Please feel free to send us an email to customer.feedback@tenpn.co.uk with the subject 'Review - Rochdale' if you'd like to discuss your visit further. We hope to welcome you back again in the future. Best Wishes - Rosie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.