We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more
Company replied

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
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We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more
Company replied
Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us.... See more
Company replied
Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... See more
Company replied
Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom
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I go bowling nearly every week with my work friends.
The staff are very helpful.
The atmosphere is great for a fun evening or day time get together.

Reply from Tenpin - Warrington
Great choice of activities, bought our grandchildren to soft play and impressed with it. Toilets were clean

Reply from Tenpin - Warrington
Easy booking process. Didn't have to wait long to check in once there. Great value for money

Reply from Tenpin - Warrington
Facilities were great, we enjoyed the bowling and the soft play area. Staff member seemed unsure of offers and pricing and our drinks also took 25 minutes to arrive.

Reply from Tenpin - Warrington

Reply from Tenpin - Warrington
Sorry…service was slow getting my booking up, slow for drinks and then incorrect. Lane kept breaking. Overall pretty rubbish really!

Reply from Tenpin - Warrington
We love the new layout and the soft play was a great addition?

Reply from Tenpin - Warrington
Love the place friendly service from staff and lovely customers. Easy to book and lovely environment

Reply from Tenpin - Warrington
We love it here at ten pin, my child and I go regularly, reasonably priced and lots more to do now, since the refurb

Reply from Tenpin - Warrington
Everything was lovely, my daughter had a beautiful birthday party with you guys!!!! Thank you!!!!

Reply from Tenpin - Warrington
Great atmosphere, lots of choice of activities arcade have a great selection of machines.

Reply from Tenpin - Warrington
Couldnt log in to the interactive darts by the time i queued up to ask for help only had 15mins left. Waste of time and money

Reply from Tenpin - Warrington
Great interactive darts and bowling. Check in was easy and everything ran to time. Only slight negative was the tables in the food and drink area were not cleared or wiped down from previous visitors. It was a busy day though but would have been nice to find a clean table.

Reply from Tenpin - Warrington
Warrington Tenpin had a disappointing experience during my recent visit. The customer service was quite poor, as there was only one person at the bar, leading to long wait times for our food and drinks ordered to the lane. When we went to inquire about our order, we found our drinks sitting on the bar, with staff claiming they were unable to deliver them due to a lack of staff.
This is not the first time I’ve encountered this issue; every visit seems to have the same staffing problems. If you’re unable to provide proper service, perhaps it’s best not to offer it at all.
Additionally, I faced a serious concern with my son, who is a Type 1 diabetic and was experiencing low blood sugar. Getting assistance for him was difficult, and the two senior staff members we interacted with were not welcoming and lacked people skills.
I hope the management addresses these issues to improve the customer experience in the future.

Reply from Tenpin - Warrington
Terrible service today , only two on the bar and was ordering from the lanes and never received drinks on many occasions . After waiting for a coffee for 30 minutes I walked to the bar it was on the side probably cold . The young dark haired girl was polite about it and apologised but the older girl with blonde hair pulled a face when I asked for a refund . Food was awful too . It’s such a shame all that money has been spent to do up the place to have rude staff that kill the atmosphere . I will be avoiding !

Reply from Tenpin - Warrington
Great venue, great fun for everyone but the food was diabolical ! Such a shame, food was cold, very dry, certainly not as advertised, all condiments were missing (salad, sauce, cheese for burgers etc) cost a fortune too, 3 adults and 8 teenagers for a birthday, would definitely visit again for the activities but certainly won’t eat there again

Reply from Tenpin - Warrington
Was amazing atmosphere. Great staff and so much fun. We will back again soon. Free car park. And booking was so quick and easy.

Reply from Tenpin - Warrington

Reply from Tenpin - Warrington
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