We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more
Company replied
Location
Switch location10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us.... See more
Company replied
Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.
Company replied
Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom
- 0333 034 6100
4.2
Great
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a mess
We arrived on time and waited for our drinks. 2 cokes, which were given in 2 plastic kids slush cups. The place was an absolute mess, food and glasses left everywhere. Clearly not enough staff on. Our lane was full of empty glasses and food trays. No one came to empty them. Customer's were all jammed waiting for their lanes to come available. We come tenpin regular and I must admit ive never seen it in such state.
April 15, 2026
Reply from Tenpin - Warrington
Hi Kate, thank you for taking the time to write a review for Tenpin Warrington! We're very sorry to hear that there had been an issue with the cleanliness of the venue during your visit and we will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
We had problems booking online we were…
We had problems booking online we were going through the process of booking a slot when the slot became unavailable. So we had to book 2 hours later. However the staff were able to move our booking to the time we had originally wanted.
April 9, 2026
Reply from Tenpin - Warrington
Hi Sarah, thank you for the 5* review for Tenpin Warrington! We're sorry to hear that you had issues booking online, but we're glad that our team were able to assist with the booking. We hope to see you back again soon! Best wishes - Adelaide
The whole place was a mess
The whole place was a mess. It was untidy with glasses and rubbish on tables. No one seemed to care. At one point there were three female members of staff stood behind the bar laughing and joking. No one seemed to want to make any effort in tidying it up. The tables were dirty and there were glasses and rubbish on top of the bins
April 9, 2026
Reply from Tenpin - Warrington
Hi there, thank you for taking the time to review Tenpin Warrington! We are sorry to hear that there had been issues with the cleanliness and the service during your visit. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. Best wishes - Adelaide
Good friendly atmosphere
April 8, 2026
Reply from Tenpin - Warrington
Hi Brian, thank you for the 5* rating of Tenpin Warrington. It's lovely to hear you had a great time and that the venue had a friendly atmosphere. We hope to see you again soon for another 5* experience.
Take care,
Kirsty
Reply from Tenpin - Warrington
Hi Amy,
Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great for bowling, not for food or arcade games
We took our 4 year old grandson for the first time. The bowling was great, having the ramp to hand and the ease of setting up with the bumpers made it a great experience. We also found it good value for money. Unfortunately we can't say the same for the food and the arcade activities. The food was not very good for the money it cost, very poor quality/poorly cooked. The cost of the arcade games is extortionate and the tickets for the prizes is an absolute joke! The amount of money you have to spend to the get the number of tickets you need just to get a tiny sweet is ridiculous! It really needs adjusting to make it fairer. We definitely won't be eating there again or using the arcades but we would use the bowling as our grandson really enjoyed it.
April 8, 2026
Reply from Tenpin - Warrington
Hi Elizabeth, thank you for leaving a review for Tenpin Warrington. We are so pleased to hear you and your grandson enjoyed bowling with us and that it was great value for money! We really appreciate the feedback regarding the food and arcade though; we will pass this on to the team for future consideration. We look forward to welcoming you back soon for more family fun! Best wishes - Kaylee
Reply from Tenpin - Warrington
Hi Clare, thank you for rating Tenpin Warrington 5*! We appreciate the feedback regarding our pricing. We hope to see you again for hopefully another great time! Best wishes, Jade
The kids really enjoyed their time…
The kids really enjoyed their time bowling. And then went into the soft play area.. Its a great place to visit as there are other activities to do while you are there, not just the bowling.
April 8, 2026
Reply from Tenpin - Warrington
Hi there, thank you so much for rating Tenpin Warrington 5*! We're so pleased you enjoyed our facilities! We will be sure to pass this lovely feedback on. Best wishes, Jade
We arrived and wanted to add another…
We arrived and wanted to add another game of bowls and darts to our original booking the girl was lovely and was able to help us out
April 3, 2026
Reply from Tenpin - Warrington
Hi Joanne. Thank you for the lovely 5* review of Tenpin Warrington. It's great to hear our staff member provided great customer service on your visit. We look forward to seeing you soon and will be sure to pass on this feedback. Best wishes, Jade
Never a problem when we visit always a…
Never a problem when we visit always a fun day out, great now after the refurb as well!
April 8, 2026
Reply from Tenpin - Warrington
Hi Eleanor. Thank you so much for rating Tenpin Warrington 5*! We're thrilled to hear you're enjoying our refurb. We can't wait to welcome you back soon. Best wishes, Jade
We had an amazing time bowling
We had an amazing time bowling. The staff were helpful and the bowling lanes and area were very clean.
April 6, 2026
Reply from Tenpin - Warrington
Hi Leanne, thank you for the 5* rating and review of Tenpin Warrington. We're delighted to hear that you had an amazing time and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty
For kids of all ages
Always go here with the kids as there plenty to do. Looks so much better since the refurbishment and even more to do for kids of all ages. Staff are really helpful and friendly.
April 1, 2026
Reply from Tenpin - Warrington
Hi Helen, thank you very much for the brilliant 5* review of Tenpin Warrington! We are so pleased you visit us with your children on a regular basis and we are thrilled you love out new look! We do hope you will visit us again soon and we can't wait to see you for some more bowling fun! Best wishes - Mel
Very dirty
Very dirty, not clean, the lane we have booked was full of rubbish on the seats , food on the floor and drinks on the side,
We have two problems with bowling and there was no staff round to help,
The Machine options did not all work to use,
The maintenance of the whole bowling area needs to be kept clean to a standard where families can use the area
April 8, 2026
Reply from Tenpin - Warrington
Hi Amy, thank you for leaving a review of Tenpin Warrington! We are really sorry to hear that your recent visit was not as enjoyable as we would have hoped and we very much appreciate the time taken to make us aware so that improvements can be made for any future visits! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Affordable and recommended
The staff members were friendly and helpful. The check in process was fast and easy. Price is very reasonable and my children had a wonderful time playing bowling for the first time.
April 3, 2026
Reply from Tenpin - Warrington
Hi Tracy, we love this 5* review of Tenpin Warrington! It is great to see that you had a fabulous time and found the check in process easy, staff friendly and good value for money! We hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
We had an amazing time!
April 8, 2026
Reply from Tenpin - Warrington
Hi there, thanks for leaving a rating and review for Tenpin Warrington! We are so glad you had such an amazing time with us; it means so much to us that you enjoyed your experience. We look forward to seeing you again in the future! Best wishes - Rosie
Quick service
Quick service, polite staff the only thing was we won a lot over 1000 tickets and didn't have any decent prizes either sweets or needed to win more tickets as the other prizes were over 1000 so not much choice
April 1, 2026
Reply from Tenpin - Warrington
Hi Samantha, thank you for leaving Tenpin Warrington a fabulous 4* rating and review! We're glad you found our service quick and our team polite. We appreciate your feedback regarding the prize options available, and we'll ensure this feedback is shared with the correct teams for future improvements to be made. We hope to see you again the future! Best wishes - Rosie
Reply from Tenpin - Warrington
Hi Kath, thank you for the great 5* review of Tenpin Warrington! We are delighted you had such a wonderful time with great service and we can't wait to see you again soon! Best wishes - Mel
Waited over an hour for 2 jugs of juice…
Waited over an hour for 2 jugs of juice and one jug of Pepsi, and that was after complaining. Was told the printer for the orders wasn’t working, and they were busy but really put a damper on the experience when the kids are asking every 30 seconds where their drinks are as they’ve worked up a sweat in the soft play before bowling. Bathrooms were also very unclean, faeces on the seats and clogged toilets.
April 1, 2026
Reply from Tenpin - Warrington
Hi there, thank you for taking the time to review Tenpin Warrington! We're sorry to hear that there had been issues with the cleanliness and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Warrington'. We hope to see you again soon for a better experience. Best wishes, Jade
Ten pin seem to have the right…
Ten pin seem to have the right atmosphere staff always pleasant and helpful. You get onto your lane on time.
March 20, 2026
Reply from Tenpin - Warrington
Hello Derek,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that you enjoyed the atmosphere and found our staff helpful. It's great to know that you were able to get onto your lane on time. Thank you for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Warrington
Hi Murali
We're happy you enjoy bowling at our Warrington centre and appreciate you taking the time to share your positive experience with us. Best wishes - Clare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.