Banner for Tenpin - Warrington

Tenpin - Warrington Reviews 

313
TrustScore 4 out of 5

4.2

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... See more

Company replied

Rated 2 out of 5 stars

Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us.... See more

Company replied

Rated 5 out of 5 stars

Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... See more

Company replied

Rated 5 out of 5 stars

Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(313)

10,703 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive

I haven't been for a few years but think the transformation is great..play area for the toddlers, the interactive darts etc.
Really enjoyed our few hours there.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Mr Kennedy,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that you enjoyed the updates we've made, including the play area and interactive darts. Thank you for taking the time to share your positive experience with us! All the best ~ Laura

Rated 5 out of 5 stars

Good for the kids

Well run, clean, lots to do on a rainy easter holiday. Staff on soft play were exceptional, bar staff were very efficient and good. Bowling well run.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Hannah, thank you for leaving Tenpin Warrington a wonderful 5* rating. We are so glad to hear you managed to enjoy some time with us during a rainy day and that our staff had a positive impact on your visit. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Best experience ever

Really great experience suoer friendly staff

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi David, thank you for leaving Tenpin Warrington a wonderful 5* rating. We are thrilled to hear you had a great time with us and had great interactions with our staff. We hope to see you again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Me and the family had a great time

Me and the family had a great time. The lady on the check in desk Mia was very professional.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Ian, thank you very much for the lovely review of Tenpin Warrington! We are so happy to see you had a great time with your family and we will be sure to pass your lovely feedback onto the team! Best wishes - Mel

Rated 5 out of 5 stars

Bowling good value

Bowling good value. Staff friendly and helpful.

April 12, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Joyce, thanks for leaving a rating and review for Tenpin Warrington!
We appreciate your 5-star rating! We're delighted you found bowling good value and our staff friendly and helpful. We hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Easter ten pin bowling

We took four of our Grandchildren bowling with my daughter and the children had a great time! They loved taking pictures of themselves to show by their names. It was the first time the two small ones tried to bowl without the ramp and just the bumper bars. They did amazingly and everyone had a brilliant time. The staff were very helpful. Would definitely recommend it. They had lots of fun on the games and had a go at pool also.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Alison, what a fabulous review of Tenpin Warrington! We are delighted you had such a wonderful time with your grandchildren! We are also so happy to see you found our team very helpful and would recommend us and we can't wait to see you all again soon! Best wishes - Mel

Rated 5 out of 5 stars

Fun times had by all

Fun times had by all , attentive staff and friendly atmosphere

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Jennifer, thanks for leaving a rating and review for Tenpin Warrington! We're happy everyone had fun! It's great to hear that our team created a friendly atmosphere and were attentive. Thank you for your fantastic feedback. We look forward to seeing you again soon! Best wishes - Rosie

Rated 1 out of 5 stars

The lane kept breaking we reported it 7…

The lane kept breaking we reported it 7 times but no one did anything, in the end they moved us to another lane . We had 4 kids who were getting very impatient so overall not good

April 12, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Shaun,
Thank you for taking the time to rate Tenpin Warrington 1 star. We're very sorry the lane malfunctioned and caused frustration for your family. We appreciate you bringing this to our attention, and we'll review our procedures to improve our response time. All the best ~ Laura

Rated 4 out of 5 stars

Staff efficient and helpful

Staff efficient and helpful. Easy to book online.
Good fun for both adults and kids.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Mrs M Miller,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you found our staff helpful and booking easy. It's great to hear that both adults and kids had fun! Thanks for your positive feedback. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

It wasnt the best time it was very very…

It wasnt the best time it was very very busy the que to see where our lane was for bowling was really long when we got ot out lane it was full of rubbish an glasses we haf to move them ourselves we ordered food an drinks from the app drinks came but the food took ages to come an wasnt very nice

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Customer 2,
Thank you for taking the time to rate Tenpin Warrington 2 stars. We appreciate your feedback. We're sorry your visit was affected by long queues and a messy lane. We'll look into the food service and quality issues you experienced. We appreciate you bringing this to our attention. We hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

The staff were really helpful in…

The staff were really helpful in adjusting the bowling time as the online availability was much later than we wanted.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Cathie, thanks for leaving a rating and review for Tenpin Warrington! We're happy to hear that our staff were able to adjust your bowling time to better suit your needs. We appreciate your positive feedback, and we look forward to seeing you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Really good place good atmosphere staff…

Really good place good atmosphere staff were friendly and nice

April 14, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Paul, thank you for rating Tenpin Warrington 5*! We're thrilled to hear that you enjoy the atmosphere and the service from our team, and we hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Everything about it was good no issues…

Everything about it was good no issues with anything.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Max, thank you for the brilliant 5* rating! We're delighted to hear that you had a good visit to Tenpin Warrington, and we look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great staff

Great staff. Really helpful

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for the 5* review for Tenpin Warrington! It's lovely to hear that our team had provided a great service, and we hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very efficient

The app was easy to use plus it was very affordable

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for the 5* rating for Tenpin Warrington! We're so pleased to hear that you found it easy to book and that you enjoyed our pricing. We hope to see you again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

When I arrived with my 3 children the…

When I arrived with my 3 children the table in our lane was piled up with plates with food on from the previous bowlers and wasn't cleaned or taken away for 20 minutes.
After bowling we played pool and there was only a few cues that were ok , the others had no ends on them

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Customer 4,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate you taking the time to share your experience. We're sorry the lane wasn't cleaned promptly and that the pool cues were damaged. We'll address these issues to improve our service and equipment quality. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Great for the whole family

Amazing day with the kids

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Nicola, thank you for rating Tenpin Warrington 5*! It's great to hear you had an amazing day with the kids! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 5 out of 5 stars

Tenpin Warrington- great new layout…

Tenpin Warrington- great new layout since the internal renovation and we loved the interactive darts so much that we booked another hour.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there,

Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted to hear you've had such a lovely time on your recent visit to us. It's great to hear you love the new renovation at the venue. We love to hear all it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Really good

The grandchildren loved it

April 14, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for the 5* review for Tenpin Warrington! It's great to hear that you enjoyed your visit with your family, and we hope to welcome you back again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

What a mess

We arrived on time and waited for our drinks. 2 cokes, which were given in 2 plastic kids slush cups. The place was an absolute mess, food and glasses left everywhere. Clearly not enough staff on. Our lane was full of empty glasses and food trays. No one came to empty them. Customer's were all jammed waiting for their lanes to come available. We come tenpin regular and I must admit ive never seen it in such state.

April 15, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi Kate, thank you for taking the time to write a review for Tenpin Warrington! We're very sorry to hear that there had been an issue with the cleanliness of the venue during your visit and we will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look