We are a local care home that booked through customer service. It was great, they understood and I received an easy booking. We then went bowling and the team were fantastic, very helpful and the resi... See more
Company replied

Perdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB
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We are a local care home that booked through customer service. It was great, they understood and I received an easy booking. We then went bowling and the team were fantastic, very helpful and the resi... See more
Company replied
Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... See more
Company replied
I have pre booked in advance one hour bowling with pizza for my daughter birthday party, I added some extras ,( food, nuggets etc,), and karaoke afterwards as well . The website is so easy and clear... See more
Company replied
Had a grest time with the grandchildren, lots of other things there to entertain them, staff were friendly and efficient
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, United Kingdom
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Had a grest time with the grandchildren, lots of other things there to entertain them, staff were friendly and efficient

Reply from Tenpin - Worcester
It was my sons birthday for laser tag
Took ages to start, finish laser and food took 30 mins to come, we was alway on the way of safe, well that what it felt like,
We had 13 people and the give us tomato sauce when we ask them for million pound, took 15 min for cake to come out after I asked then took even longer for the to cut it, kids got bored and my son was up set, it was his first party. And felt very let down, the best person was the lady who did the laser tag,
Tshirt was so small and was told that the only size they do, in fair,
There was never a sorry for delay
It ruins my sons first party, and last with his friends before high school

Reply from Tenpin - Worcester
Booked for my daughter’s 16th birthday and 7 friends. They had a fab time, the staff were helpful and friendly.

Reply from Tenpin - Worcester
We are a local care home that booked through customer service. It was great, they understood and I received an easy booking. We then went bowling and the team were fantastic, very helpful and the residents enjoyed their experience. We had 3 wheelchairs and although the lane could have been bigger, it was still perfectly useable. Thankyou Tenpin

Reply from Tenpin - Worcester
Very accommodating and helpful when I needed to amend our booking. Good experience for our large bowling party. Thank you

Reply from Tenpin - Worcester
Good couple of games of bowling. Always a good atmosphere.
As we’re heading back into summer, I’ll say again that the place needs air conditioning

Reply from Tenpin - Worcester
Everything was perfect my birthday boy they all had a great time staff where all amazing the package was brilliant

Reply from Tenpin - Worcester
Booked for my daughters’ birthday party. They had a great time. Seven 9-10 year olds. All had plenty of bowling time. Loved the sweets if they got a strike etc. food was a hit. Everything was great

Reply from Tenpin - Worcester
The staff we met were fantastic, young blonde lady helped us get the right package for both bowling and refreshments and the young man with the beard was the most enthusiastic and helpful individual.

Reply from Tenpin - Worcester
Lanes ready promptly.
Staff very attentive.
Thursday night deal
Good value for money.
Easy to book online.

Reply from Tenpin - Worcester
I have pre booked in advance one hour bowling with pizza for my daughter birthday party, I added some extras ,( food, nuggets etc,), and karaoke afterwards as well . The website is so easy and clear to book 😊 After bowling we had 30min for food, drink and cake . And then karaoke was booked . Unfortunately there was delay for food , we have to wait little bit longer, but no one was booked after us so it wasn't an issue, only party finished later than expected. But we had lots of fun , great atmosphere and there were always someone to help 😊

Reply from Tenpin - Worcester
Polite staff, the lane was clean and working. Food was great and came out quickly especially as it was busy and there were 6 of us. All the arcade machines were clean and working including the ticket counting machines.
Very useful to have a cash machine inside.

Reply from Tenpin - Worcester

Reply from Tenpin - Worcester
I booked a lane for 10am and was told we had to eat our meal immediately. Who eats burger and chips straight after breakfast !! One child is autistic and certainly wouldn’t eat as it was not near lunchtime.. The young manageress was extremely rude and was fiddling with the till when I was trying to talk to her . No eye contact at all. I could not find anything on your site that says you have to eat immediately. We have visited many times previously and this has never been the case. What a waste of food , money and time !! So disappointing. Ruined our experience .

Reply from Tenpin - Worcester
Alley was available when we got there and setting up the scoreboard was easy. Lots of different bowls available.
It wasn’t clear where we needed to go when we arrived to check in - it looked like the lady was just taking food orders. Maybe some clearer signs might help.
I booked the wrong time online. Called the help number and the lady I hit through to was very helpful and efficient.

Reply from Tenpin - Worcester

Reply from Tenpin - Worcester
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