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Tenpin - Worcester Reviews 

116
TrustScore 4 out of 5

4.2

Perdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now... See more

Company replied

Rated 5 out of 5 stars

Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... See more

Company replied

Rated 5 out of 5 stars

1st time here. Fairly small but had everything you need. Great atmosphere. Friendly staff and reasonable prices. Definitely go back. Not tried the food yet but nice to have coke on the tap tasting lik... See more

Company replied

Rated 5 out of 5 stars

Great place to get together and enjoy a game of bowling with your friends and have a good chat and a cup of coffee. Staff also very friendly and helpful. I really look forward to my Thursday morning... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

116 reviews

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4.2

All reviews

(116)

9,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience for my nephews and niece

I took my nephews and niece bowling on Good Friday. They had a great time and we would definitely go again

April 3, 2026
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Reply from Tenpin - Worcester

Hi Kieran, thanks for rating Tenpin Worcester 5*! We are so glad your nephew's had a great time! We hope to see you all again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Inclusive

Group of 5 autistic teenagers who were comfortable and happy. They did bowling and then asked to do laser quest too. The young man who did the laser quest with them was fab. We will visit again

April 8, 2026
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Reply from Tenpin - Worcester

Hi Sam, thank you for rating Tenpin Worcester 5*! We're thrilled to hear that they had a great experience and that they enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade

Rated 5 out of 5 stars

Enjoyable time was had by our three…

Enjoyable time was had by our three Grandchildren (13-15) at a reasonable cost using the Easter special deal.

April 7, 2026
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Reply from Tenpin - Worcester

Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a wonderful time visiting us over the Easter break. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Clean

Clean, tidy, super staff, efficient and friendly

April 8, 2026
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Reply from Tenpin - Worcester

Hi Lorna, thank you for leaving Tenpin Worcester a 5* rating and review! We appreciate your feedback and we're so glad you found our venue to be clean and tidy. It's also great to hear that you found our staff to be efficient, and friendly too! We greatly appreciate your lovely feedback, and we look forward to welcoming you back again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Bowling was great fun but food was slow…

Bowling was great fun but food was slow coming out and not great portions. Also not great sat under loud speakers with very loud music while we ate.

April 4, 2026
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Reply from Tenpin - Worcester

Hi Graham, thank you for taking the time to leave a 4* review of Tenpin Worcester! We are pleased to see you found bowling great fun but we are really sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is very important to us and so please be assured all will be passed on so that improvements are made and we do hope you would still like to visit us in the future! Best wishes - Mel

Rated 4 out of 5 stars

Little loud

Bit expensive, music too loud for seating area . Food very good, not too busy

April 8, 2026
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Reply from Tenpin - Worcester

Hi Louise, thank you for leaving Tenpin Worcester a fabulous 4* rating and review! We appreciate your feedback and are glad the food was very good. We'll ensure your feedback is passed onto the correct teams for future improvements to be made. Thanks again and we hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Helpful and friendly staff .

Helpful and friendly staff .
Clean and presentable location.
All features worked well.

April 1, 2026
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Reply from Tenpin - Worcester

Hi Paul, thank you so much for the excellent 5* review of Tenpin Worcester! We are so pleased to see you had a great time, found our team super helpful and venue clean! We hope this means we will see you again soon and we very much look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Tenpin Bowling with family and friends …

Tenpin Bowling with family and friends is great fun and, with the vouchers we had, also great value!

April 1, 2026
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Reply from Tenpin - Worcester

Hi Jonathan, thank you for rating Tenpin Worcester 5*! It's great this lovely feedback. We hope to see you back soon! Best wishes, Jade

Rated 4 out of 5 stars

Music could be louder and more fun

Music could be louder and more fun but it was in afternoon not evening and place is great and staff are really helpful.

March 30, 2026
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Reply from Tenpin - Worcester

Hi Karen, thank you for your 3* rating of Tenpin Worcester! Thank you for the feedback regarding the music, we will be sure to pass these comments on. We hope to see you back soon. Best wishes, Jade

Rated 5 out of 5 stars

Brilliant staff lovely and friendly…

Brilliant staff lovely and friendly quick with food and the drinks were good aswell and we enjoyed every minute of it :)

March 29, 2026
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Reply from Tenpin - Worcester

Hi Nicola, thank you so much for rating Tenpin Worcester 5*! We are pleased you've had such a great time whilst on you recent visit to us! It's great to hear you found the staff so friendly and enjoyed your drinks and food. We can't wait to welcome you back soon. Best wishes, Jade

Rated 5 out of 5 stars

Good fun

Good fun, efficient service & food was quite good too

April 1, 2026
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Reply from Tenpin - Worcester

Hi Paula, thank you for the 5* rating of Tenpin Worcester. We're pleased to hear you had great fun and enjoyed the food. Hope to see you again for another 5* experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Staff very helpful and quickly observed…

Staff very helpful and quickly observed we had a chair user and asked if we needed the ramp for bowling.

April 1, 2026
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Reply from Tenpin - Worcester

Hi Jonathon, thank you for rating Tenpin Worcester 5*! We're delighted to hear that our team had provided a helpful service during your visit. We look forward to welcoming you back again soon! Best wishes- Adelaide

Rated 5 out of 5 stars

Great family activities

Great family activities, we'll set out with a bar for food and drinks. Lots to do.

April 1, 2026
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Reply from Tenpin - Worcester

Hi Paul, thank you for the 5* review for Tenpin Worcester! We're thrilled to hear that you had a great visit and that you enjoyed the food, drinks and our fun activities. We can't wait to see you again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Bowling was great, age verification not so great.

Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in English. She said initially that she couln't accept it because it was not British ( which she quickly retracted and gave some other spurious reason). He had flown in specifically for our family gathering so this soured the day somewhat.

March 28, 2026
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Reply from Tenpin - Worcester

Hi Tony, thank you for taking the time to review Tenpin Worcester! We're pleased to hear that you had a great time bowling with your family, but are sorry to hear that there had been issues with the age verification process and for any disappointment caused. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester'. Best wishes - Adelaide

Rated 3 out of 5 stars

Staffing level issues

Although everthing was ok with the bowling - big issue was staffing. Felt so sorry for them as it was so busy and only one girl serving the main bar and one serving the drinks via qr code. Waiting ages which meant we nearly went over time.

They did so well under the pressure but people were not nice to them,

April 1, 2026
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Reply from Tenpin - Worcester

Hi Emma, thank you for the 3* review of Tenpin Worcester! We are happy to hear that you enjoyed your bowling but we are very sorry to hear that there was limited staff which caused a delay. Your feedback will most certainly be passed onto the relevant team and in the meantime we hope you will still conder visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

Booked 2 lanes for 10 people with ease

Booked 2 lanes for 10 people with ease
Great night out,

April 1, 2026
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Reply from Tenpin - Worcester

Hi Sally, thank you for your 5* review of Tenpin Worcester! We are delighted your group had a great night out and we can't wait to see you all again soon for another 5* experience! Best wishes - Mel

Rated 5 out of 5 stars

kicked me out for no reason

kicked me out for no reason

March 25, 2026
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Reply from Tenpin - Worcester

Hi Steph
We appreciate your feedback. We'll look into the matter. Best wishes - Clare

Rated 5 out of 5 stars

My son had a great time and loved his…

My son had a great time and loved his bowling party

February 21, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Lucy
We're happy to hear that your son enjoyed his bowling party and had a great time with us. Thank you for your positive feedback! Best wishes - Clare

Rated 4 out of 5 stars

Escape room could be better

Booking was super easy and the escape room and pizza worked out to be a great deal for my son’s birthday. The escape room itself was OK. It don’t seem to flow and there were a couple of tasks that either didn’t work properly or we were told ‘ignore that picture, it doesn’t look like that now’. Friendly and helpful staff though. Just would recommend an update of the RMS Titanic escape room.

March 25, 2026
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Reply from Tenpin - Worcester

Hi there
We're happy the booking was easy and the package suited your son's birthday! We appreciate your feedback regarding the flow and tasks in the escape room. We'll review the RMS Titanic escape room to ensure everything functions correctly. We're glad you found our staff helpful. Best wishes - Clare

Rated 5 out of 5 stars

Fun friendly atmosphere and staff…

Fun friendly atmosphere and staff helpful

March 21, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hey Hannah, thank you so much for the lovely 5* rating and review of Tenpin Worcester. We are pleased to hear you had a lovely time and enjoyed your experience. Hope to see you again soon.
Take care,
Kirsty

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