Terrys Car Hire Reviews 

144
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth, efficient, and straightforward service, making the car hire process incredibly easy. Many appreciate the transparent pricing with no hidden charges or large deposits, offering great value for money, often including extras like additional drivers. The vehicles are frequently described as clean, reliable, and in excellent condition, often appearing new. Reviewers also highlight the convenient pick-up and drop-off process directly at the airport car park, avoiding long queues and typical car hire hassles. This stress-free approach and professionalism lead many to recommend the company and express intentions to use their service again.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the stress-free and efficient... See more

Price

People report positive experiences with price, often highlighting competitive pricing and the absence of... See more

Location

Reviewers highlight positive aspects of location, particularly the convenience of car collection directly... See more

Product

Customers consistently note positive experiences with the product, highlighting that the cars are often new,... See more

User experience

Customers report highly positive experiences with the user experience, often describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No... See more

Rated 5 out of 5 stars

Have used terry's for many years now on our visits to Mallorca. As others have said the efficiency of the company, the excellent communication and the ease of picking your vehicle up on arrival are w... See more

Rated 5 out of 5 stars

Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again. From picking the car up to returning... See more

Rated 5 out of 5 stars

I used the same company during a trip with my girlfriend and it was just as perfect. No waiting at the airport, no shuttle to some faraway office — the car was ready for us right away, with clear in... See more


Company details

  1. Car Rental Agency

Written by the company

Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

5-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(144)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Brilliant. The only hiccup was us not seeing the text Saturn where in the car park the car was. That was our fault and when I phoned to ask where the car was the woman could not have been kinder! Delivery back to the car park was easy too. Seamless. 100% recommend.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

This was the first time using Terrys…

This was the first time using Terrys car hire after many years hiring from some of the larger companies. Everything from start to finish was very efficient and went as planned. The car was clean and we found it easily in the car park. Dropping off the car at the end of our holiday was also easy. I will definitely be using Terrys in the future.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, easy service. Very helpful staff. New car, clean.
We have used Terrys before and will definitely use them again. Very easy to deal with.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended five star service.

This is the 4th year we have used Terry"s Car Hire and yet again, everything was effortless and hassle free. From the pick up to the drop off superb service, would rate them Highly and will definitely be using them again next year. A friendly and focussed team.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Another happy customer

All instructions were delivered and acted on as stated. Pick up was so smooth avoiding any queues at rental desk, same on return. Car was a very recent model, well valeted and ready to go. Personally I'm not a fan of picking up a car with 75% full tank as trying to return it in the same condition is almost impossible to plan. That was my only minor point however and I would have no hesitation in using them again and recommending the company above the bigger more established companies around Palma airport.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

TCar Hire Exceeded expectations


Terry' Car Hire Exceeded All Expectations

For over 20 years I have hired a car three or four times a year in Mallorca.

I have tried the big name brands at the airport. I have tried the cheap brands at the airport and discovered the extra hidden charges that make them expensive and unpleasant to deal with.

In recent years I have used one of the off site hire companies and have been very pleased with them.

This year however I had a couple of special requirements which my normal supplier could not help with and having read reviews on Mallorca Under the Sun I contacted Terry’s Car Hire. They were able to help.

The price quoted was excellent and included full insurance. No hidden fees!

They were initially out of stock of the larger car that I wanted but closer to the date they advised me that a larger car was now available if I wanted to upgrade.

Everything went very smoothly. I received a text message when I arrived on the island to say where the car was parked and I found it with my name in the windscreen.

I was thrilled and excited to find a brand new car ( 35k on the clock) waiting for me.

A nice touch was the car system language had been switched to English which meant I could understand the beeps and warnings and I drove along the motorway that night.

After our holiday we refueled and returned the car to the airport carpark.

Having a toddler with us and using the car seat provided meant there was no minibus thrill ride between the airport and the hire base.

Returning the car was easy and I walked away knowing I had found my new car hire provider for the future.

Thank you Terry’s. Fabulous service.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Terry’s car hire excellent!

Terry’s car hire Majorca was recommended by a friend. We hired a small automatic for a week. The whole experience was seamless & amazing compared to every company I’ve used in the past! Car was new & spotless.
No sneaky add ins to give you renters anxiety. I wholeheartedly recommend this company. Thanks guys 👍🏼

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

We ve used Terry's before and will…

We ve used Terry's before and will always use them in future. The pick up and drop off is seamless, their communication with us is the same. A really excellent and friendly service. Many thanks and keep up the good work!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding organisation

Absolutely outstanding organisation. From the first contact through to the car hire experience itself I simply cannot fault Terry’s. We were looking for a cost effective car hire for our recent holiday and didn’t fancy standing for an hour in a car hire queue after a late flight. The process of booking and collecting the car was so much better than with the big chains. Thank you for a really pleasant and seamless experience. It’s not often you get service like this but when you do I believe it should be celebrated and shouted about!! Thank you to the whole Terrys team!

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Car hire made easy.

Out of necessity I needed tochange the initial car hire twice but nothig was too much trouble.
Free child seats was good.
Pick-up and Drop-off couldn't have been easier with clear instructions.
The car was clean and tidy.
Would use them again without hesitation.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

highly recomended seamless transaction…

highly recomended seamless transaction we were off the plane and driving out of airport in less than 30 mins and most of that time was in passport control you can get cheaper if you want to wait in line for your car for an hour and a half with endless stress but Terrys a winner for me

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service with no hidden…

Excellent Service with no hidden charges. a quick and efficient experience with child seats included which was great, as I have 2 small children. I do recommend and will be booking again for future trips to Majorca.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car hire service

Highly recommended car hire service . Instruction is very clear to collect and drop off the car at the car park just right opposite Palma airport main entrance . Super convenient for us . We even got a new car . Good price too . No hassle at all . It’s a great experience using their service.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience

We had an excellent experience. No deposit, car was great, very easy to find the car and to return it. Please read the instructions, you have everything there. The prices are also very competitive, one of the best, as we did a lot of research.

Next time we come to Malorca this will be our first option.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I had an absolutely flawless experience with Terry’s Car Hire in Mallorca. From start to finish, everything was smooth and stress-free. The communication was excellent — I received clear instructions about the collection process, and returning the car was just as easy. It made my trip so much more enjoyable knowing that the car hire side of things was in good hands. Highly recommended!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Use them 5-6 times a year and they…

Use them 5-6 times a year and they always deliver great service throughout the customer journey.
Have recommended them to friends and family and they can’t believe how good they are.
Wouldn’t consider anyone else

April 2, 2025
Unprompted review

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