The representative was so kind and tried her best. My passport had gone missing & I could not fly & needed a hotel. When trying to book it said my card was declined. The representative said that the s... See more

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Company details
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Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company

- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com

Credit Cards
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I don’t habe anything to say,unless you…
I don’t habe anything to say,unless you can do me favour and approve my loan application
LOVELY TO TALK TO A HUMAN spoke to a member of the Tesco Team…
I spoke to a member of the Tesco Team and she was very helpful, friendly and sorted the reason for my call.
Always get a real person who I can…
Always get a real person who I can understand and are very helpful.
A loan is not hassle I wanted to take
A loan is not hassle I wanted to take, but necessity made me. I saw the email with an offer from Tesco Bank on 6% but after at the end I had to settle on 8.1%. It was not nice. But the online experience was really smooth. In future I might use Tesco Bank just for this easy process.
One l would be prepared to use agsinTotally easy to understand the…
Totally easy to understand the application as l am not a frequent computer user. Providing sensitive information knowing the content is safe. Customer service on follow up very polite and professional.
Easy to understand and very quick…
Easy to understand and very quick process. Setting up my savings account couldn't have been easier and good communication from Tesco
Excellent banking facilities and…
Excellent banking facilities and response to questions when asked, all in a timely fashion, ie not held in queues for lengthy periods of
time
Quick easy loan application
Very easy to apply for with very competitive rates. Quick straightforward process.
Complicated to transfer ISA's and time consuming
As per their website, I contacted them to receive some ISA transfer forms, to transfer my ISA's to them!!
10 days later, they didn't send me the forms but application forms to open up an account and also requests for certifications etc. I gave up!!
Within 24 hours, I got a better deal, and my account was also instantly set up.
soo bad l dont like it
soo bad l dont like it Your service is very bad. It only depends on the work of your participants. They think that if you don't have a job, you can never find a job now.
Really great services and very good…
Really great services and very good rates. Better than the one I've been banking with for 7 years to be onest.
Excellent customer service
Received brillant customer service from…
Received brillant customer service from a lovely lady called Sharon after I made a mistake transferring money into a new account & thanks to that help the situation was rectified quickly
Helpful understanding staff
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