Test Meter Group Ltd Reviews 6,140

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that orders often arrive the very next day, are well-packaged, and that they are kept informed throughout the process. People are also very satisfied with the products, finding them to be of high quality and good value, with many appreciating the competitive pricing. The overall service is frequently highlighted as superb, with an easy ordering process and helpful staff. However, some customers experienced issues with delayed deliveries or incorrect items being sent. A few other people also felt that the customer service was dismissive when problems arose, and some were disappointed with products arriving out of calibration or missing accessories.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality, functionality,... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and efficient service, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Item was delivered promptly and does…

Item was delivered promptly and does exactly what was expected

March 4, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Geoff

Thank you for your feedback.

We’re pleased to hear your item arrived promptly and met your expectations.

We appreciate your support and look forward to assisting you again.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, no issues at all.
Would recommend.

March 16, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Janet

Thank you for your positive feedback.

We’re delighted to hear you experienced excellent service and fast delivery with no issues.

We really appreciate your recommendation and look forward to serving you again.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Well priced products with good customer…

Well priced products with good customer support.

March 2, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Tony

Thank you for your kind feedback. We’re pleased to hear you found our products well priced and our customer support helpful.

We really appreciate your support and look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service

Easy to use web site .
I Needed a replacement set of test leads quickly!
it gave me the option for faster delivery at check out .
Items arrived the next day .
Great service.

March 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Kevin

Thank you for your great feedback!

We’re pleased to hear you found our website easy to use and that the faster delivery option helped get your replacement test leads to you quickly.

It’s great to know everything arrived the next day and that you were happy with the service!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 1 out of 5 stars

Not suitable for international buyer

Not suitable for international buyer. Product may not be well controlled for quality and missing accessories for us on the 1st purchase. Suggest not to purchase from such reseller company

March 19, 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mark

Thanks for taking the time to get in touch.

Sorry to hear that this purchase resulted in some problems, I can see very little or no correspondence reference any issues with this export transaction.

If we can help with anything please e-mail us on customerservice@test-meter.co.uk

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Great service from this company

Great service from this company. I would highly recommend.

March 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your kind feedback!

We’re delighted to hear you received great service and really appreciate your recommendation.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Brilliant service from the company

Brilliant service from the company

March 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Lino

Thank you for your great feedback!

We’re delighted to hear you received brilliant service and truly appreciate you taking the time to share your experience.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Item promptly delivered

Item promptly delivered, excellent service, would recommend.

March 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Harry

Thank you for your great feedback!

We’re pleased to hear your item arrived promptly and that you were happy with the service.

We really appreciate your recommendation!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Samuel

Thanks for your feedback! We're pleased to hear your item arrived quickly. We appreciate your support and hope to serve you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

a good service

a good service

March 12, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Justin

Thank you for the great feedback!

Thank you for your feedback! We're glad you were happy with the service.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Darren

Thank you for the great feedback!

We’re really pleased to hear you had a positive experience with our service. We appreciate your support and look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Arrived within 3 days

Arrived within 3 days, well packaged and communication of despatch and delivery notifications was brilliant

March 11, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your great feedback! We’re really pleased to hear your order arrived quickly, was well packaged, and that our communication kept you informed every step of the way.

We appreciate your support and look forward to serving you again soon!”

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service and next day delivery

Great service, item dispatched immediately and arrived next day. A proper actual next day service, not like some online retailers that take a few days to process and then send next day. If I need anymore test meters, this will be my go to company.

March 11, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steve

Thank you for your fantastic feedback! 🙌 We’re thrilled to hear you were impressed with our next day delivery and service.

We’ll be ready and waiting whenever you need more test meters.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Easy to deal with,

Easy to deal with,
I received my analyser within a few days,
Excellent service

March 11, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Brian

Thank you for your kind feedback!

We're glad to hear you found us easy to deal with and that your analyser arrived quickly.

It's great to know you were pleased with the service, and we look forward to helping you again in the future. 😊

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Clive

Thank you for your great feedback!

We're delighted to hear you were happy with the quick delivery and excellent communication throughout.

We really appreciate your support and look forward to serving you again in the future. 😊🚚

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Smooth start to finish process

Easy process to order website gave all the details I needed to make an informed selection. The communication was great keeping me informed from order to delivery. All in all great experience start to finish

March 10, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your fantastic feedback!

We're really pleased to hear that you found the website easy to use and that it provided all the information you needed to make the right choice.

It's also great to know our communication kept you well informed from order through to delivery.

We're delighted you had a great experience from start to finish and truly appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fab Service

March 9, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Tim

Thank you for your feedback!

Thank you for your feedback! We're really pleased to hear you were happy with the service.

We appreciate your support and hope to assist you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast delivery and does what it says on…

Fast delivery and does what it says on the tin.

February 25, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Peter

Thank you for your feedback!

We're glad to hear your order arrived quickly and that the product is doing exactly what you expected.

We appreciate you taking the time to share your experience and hope to see you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Brilliant piece of kit

Brilliant piece of kit, accurate and easy to read. Well worth the money

March 9, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Lorraine

Thank you for your fantastic feedback!

We're delighted to hear you’re pleased with the kit and that you found it accurate and easy to read.

It's great to know you feel it’s well worth the money.

We really appreciate your support and hope it serves you well for years to come.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Test lead …

Exactly as described came promptly happy as a pig in #@*%

March 9, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Dave

Thank you for your great feedback!

We're really pleased to hear everything arrived promptly and exactly as described.

It's great to know you're so happy with your purchase.

We appreciate your support and hope to see you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

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