The Engraved Gift Workshop (UK) Reviews 

349
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything was very easy and very professionally executed. The items were delivered as promised and arrived in perfect condition

Rated 5 out of 5 stars

I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product it... See more

Rated 5 out of 5 stars

Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time fo... See more

Rated 5 out of 5 stars

The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, a... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Personalised Gifts: Etching Memories Into Exceptional Products - Start Personalising Your Own


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(349)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

The “go to” engraving company.

What a fantastic company, from both the product to the customer service.

Unbelievable price for an top quality item. From the initial email to the order being out for delivery was less then 10 days and on top of that even when issues with the delivery company arose, the customer service to give them a kick up the proverbial was second to none.

I will 100% be using this company again or at the very least be recommending them to everyone I know.

Thank you Jess, you were amazing from start to finish.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

The team was super helpful in working…

The team was super helpful in working with us, communication was great and they made us feel comfortable, which was great since we didn't have any experience with engraving things. The glass jars looked amazing with our logo on it and we'll likely order more!

October 25, 2022
Rated 5 out of 5 stars

Quick turn around!

I needed to get some pint glasses engraved for an event at short notice. After some initial issues with my design Jess contacted me with a suggestion which fixed it! The Engraved Gift Workshop really pulled out all the stops to deliver a great end product and in plenty of time.

October 19, 2022
Unprompted review
Rated 1 out of 5 stars

Unfortunately I have had to resort to…

Unfortunately I have had to resort to this in the hope of getting some kind of response. Having firstly not received the item I ordered, a request for a refund was swiftly responded to by Jess. However, after checking my account there was no refund to be found. After sending more emails which were subsequently ignored I'm still out of pocket to tune of £26.90. Please resolve this ASAP. Thanks.. Edit. Thanks for the response. And thankyou for sending the refund 'yesterday'.

October 10, 2022
Unprompted review
The Engraved Gift Workshop (UK) logo

Reply from The Engraved Gift Workshop (UK)

Hi Harry,

This has been refunded already and I will forward you the proof of refund via email.

Rated 5 out of 5 stars

Great experience

First time user of this small business and not disappointed at all. Order delivered in time with plenty of help on offer during the design process. Unfortunately a couple of items were damaged in transit however there was a no nonsense from the business with replacements arranged without fuss.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

First class service from start to finish

Have used The Engraved Worshop a couple of times now due to the value, quality and service they provide. Jes is very helpful. Would highly recommend them and I will be using their servies again in the future.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Went above and beyond to help

I used this site to order a Gin glass for a 40th birthday and time was short.

The first order was delayed due to the Royal mail strikes (which I support and good luck to them), so I ordered an express delivery for a second Gin glass. I was right to as the first got damaged in transit.

The second glass arrived on time but had a small mistake. To fix this, the engraved gift workshop sent me a third with less than a day to spare.

They went above and beyond to make sure the gift I wanted to give to a friend arrived on time and was to the best quality. A personal thanks, and a great experience.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. I needed a hand drawn motif replicating for a glass to celebrate an annual bike trip. The communication was speedy and efficient and I soon received a proof which was perfect. I ordered the glasses and they arrived promptly. Highly recommended.

August 9, 2022

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