Everything was very easy and very professionally executed. The items were delivered as promised and arrived in perfect condition
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I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product it... See more
Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time fo... See more
The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, a... See more
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Personalised Gifts: Etching Memories Into Exceptional Products - Start Personalising Your Own
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Ordered a personalised wooden ambulance…
Ordered a personalised wooden ambulance toy one week ago. It states 1-2 days delivery. No order updates. No tracking number. No reply to my email sent. At this point I'm not even expecting to receive the product and I'll have to go through PayPal to get my money back

Reply from The Engraved Gift Workshop (UK)
Excellent and quick service
Come for the products, come back for the service
The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, and human.I bought opening night gifts for a theatre show and was so impressed I came back a week later for the closing night gifts. Whole-heartedly recommend this business.
Happy with the purchase
Order and customisation was easy on the website. Quick delivery. Helpful customer service. We are very happy with the quality of the product. Will definitely use it again.
The service and speed was excellent and…
The service and speed was excellent and the quality of the product was also amazing. Highly recomend
Wonderful gift for my dad
Wonderful gift for my dad, I’ll definitely buy again from this shop
Ordered 60 personalised engraved…
Ordered 60 personalised engraved glasses for a corporate event.
Glasses perfect, well packaged and presented and delivered on time.
Good communication through the quick process.
Despite over the Christmas period…
Despite over the Christmas period arrived promptly and to spec
Excellent customer service
Excellent customer service, really helpful, fast & friendly service. Definitely above & beyond.
I ordered 20 personalised bottles for…
I ordered 20 personalised bottles for my team, and they are perfect! Quick and good customer service as well. Will definitely order from here again.
80th Birthday Gifts.
Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time for my friends birthday. Top class customer service and the gifts were wonderful. Thank you. Lynne & Colin (Leeds, West Yorks).
Smashed to pieces
Ordered a personalised whisky glass in November and it was delivered in December - the glass wasn't packaged correctly and was smashed to pieces during transit. We were also missing the whisky stones that were included in the set.
I've emailed 3 times with photo evidence over a 4 week period to no response, and phoned their "mobile" 10 times.
AVOID at all costs - wasted £30 on a present for a colleague and out of pocket.

Reply from The Engraved Gift Workshop (UK)
Great service, great product
My inexperience with the artwork was fixed by Jess within 24 hours. The order went through easily. There was a small delay as they were out of stock of steins - no problem for me. It arrived in a nice box, in one piece and with a small gift to say sorry for the delay. Great service, would recommend to anyone. Thank you Jess.

Reply from The Engraved Gift Workshop (UK)
4 Stars
Item is fantastic, arrived in record time. However I chose certain a red colour on my design for my glass but it came entirely white. Perhaps the website app needs changing. However, I would still recommend them but would be conscious of this.

Reply from The Engraved Gift Workshop (UK)
Quality not great, poor attention to detail
Quality not as good as expected. The font and grammar which I specified for the engraved message were completely overlooked, and this was typed as one long sentence. I was a bit embarrassed to present this as a gift.
bit of a different gift ,and the people…
bit of a different gift ,and the people who received them thought they were great
Awful
Ordered on 17/12/22 ready for their order cut off for Christmas. On 22/12/22 my order still has not been accepted, that’s one Christmas present down the drain.

Reply from The Engraved Gift Workshop (UK)
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