Everything was very easy and very professionally executed. The items were delivered as promised and arrived in perfect condition
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See what reviewers are saying
I recently purchased an engraved water bottle from this company. The customer service was excellent, promptly responding to some queries I had prior to placing the order. The quality of the product it... See more
Would definately recommend The Engraved Gift Workshop for a special gift. Ours was lost by Royal Mail !!! after contacting Jess she immediately sent us replacement wine glass and coaster, in time fo... See more
The products were great and the engraving excellent, while the custom image upload system let (even) me design gifts easily. What really stood out, though, was the service: fast, expert, supportive, a... See more
Company details
Information provided by various external sources
Personalised Gifts: Etching Memories Into Exceptional Products - Start Personalising Your Own
Contact info
4.8
Excellent
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service and product
They took care to get a big order turned around in really quick time but without compromising on quality.
Great service!
August 14, 2023
Can’t see engraving on item
August 9, 2023
Reply from The Engraved Gift Workshop (UK)
I am so sorry you are disappointed with this, could you send me an email or a message on our live chat and include a photo of the glass so I can help out with this. Thanks!
This is a great business to deal with
This is a great business to deal with. With refreshing, personal customer service, it was very easy and efficient for me to make an order of 17 individually personalised slate coasters. The parcel was delivered swiftly and well packaged.
Will deffo use The Engraved Gift Workshop in the future.
September 12, 2023
Unprompted review
Great success
Everyone loved their glass and we all use them all the time. Fantastic gift and great quality. Thanks
July 25, 2023
Amazing service
Amazing service, great communications, speedy and charming to deal with. Will certainly be returning for more orders very soon.
September 1, 2023
Unprompted review
Great quality and excellent service
July 20, 2023
Lovely jar
Arrived very quickly, well packaged. Lovely personalised jar, just what I wanted.
July 17, 2023
Excellent service
I ordered 25 personalised coasters as a memento for each of our members as we celebrated the 50th anniversary of our group. From my original enquiry to the delivery of the coasters was made so easy, communication was prompt and personal, all my questions were addressed and any problems resolved quickly. I highly recommend this company both for their product and their outstanding customer service.
August 12, 2023
Unprompted review
Reply from The Engraved Gift Workshop (UK)
Thank you so much for the lovely review, it was a pleasure working on the coasters for you.
Reply from The Engraved Gift Workshop (UK)
Thank you for your review I am so glad you are happy with your order
Perfect personalised present
Perfect present. Excellent communication. Speedy next day delivery.
Highly recommend..
July 26, 2023
Unprompted review
Reply from The Engraved Gift Workshop (UK)
Hi Julie, Thanks so much for the great feedback so pleased you are happy with your order
Excellent quality products (engraved…
Excellent quality products (engraved boards) delivered within a couple of workings. Would absolutely use again and would recommend to anyone thinking of using them.
July 25, 2023
Unprompted review
Reply from The Engraved Gift Workshop (UK)
Hi Duncan, thanks so much for the review so glad you were pleased with the boards - loved your design and was a pleasure working on these for you
Amazing company
The engraved gift workshop it was amazing! Brilliant service, the staff were lovely! Really good comunication! I had problems with the delivery and they sent me a new order with no problem. Highly recommended!
June 1, 2023
Reply from The Engraved Gift Workshop (UK)
Thank you for the review Laura was a pleasure to do these wedding glasses for you I hope your special day is wonderful
Brilliant service from start to finish
Brilliant service from start to finish!
Brilliant comms and excellent finish on the product!
July 20, 2023
Unprompted review
Excellent Quality
I’ve used this company twice, both times their delivery and finished product have been exceptional. I will continue to use The Engraved Gift Workshop for those extra special gifts.
May 29, 2023
Reply from The Engraved Gift Workshop (UK)
Thanks for the lovely review
Product broken / no response from customer service
Product received was broken. No response from customer service about a replacement or refund. I’m Completely dissatisfied and would not recommend using this company.
May 23, 2023
Reply from The Engraved Gift Workshop (UK)
Hi Lori, I am so sorry about the damage to the original glass, as this was shipped to the USA it did take me longer to get the replacement to you but I can see this has now been delivered and I hope this glass has arrive in one piece. Any problems do not hesitate to get in touch.
Very quick and efficient
May 16, 2023
I purchased a personalised bottle quite…
I purchased a personalised bottle quite late in the week I needed this bottle for the Sunday I send them a email and they got this packaged and shipped out for me the same day so I would receive the parcel in time. Excellent customer service and will definitely be ordering again.
Thankyou
May 3, 2023
Perfect water bottles in speedy time!
The stainless steel water bottles personalised for our clients were perfect! Very high quality and very quick turnaround, my experience was excellent from start to finish!
April 17, 2023
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