The Kitsch Hen Reviews 

303
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We all absolutely adore The Kitsch Hen biscuits simple concept amazing product the biscuits are delicious and the ability to send love via a wide range of messages or design your own makes these a tr... See more

Rated 5 out of 5 stars

Ordered the Back to School biscuits for my kids and they LOVED opening them on the first day back at school! My son was starting secondary, and my daughter was going into Year 2, but the messages on t... See more

Company replied

Rated 5 out of 5 stars

I have used the kitch hen on many occasions now. For new babies birthdays and just to cheer up someone who needs it. I love how you can customise them , not only do the biscuits look beautiful they ta... See more

Rated 5 out of 5 stars

Beautiful biscuits, a real sugar rush, and with lovely messages. The packaging meant they arrived in tiptop condition, and went through the letterbox easily.

Company details

  1. Bakery

About The Kitsch Hen

Written by the company

Our business began with one simple mission – to spread kindness and make people smile with our letterbox biscuit gifts.

From our bakery in Rutland we make delicious vanilla biscuits and hand stamp each with a special message before gift wrapping them and sending them through the post to brighten someones day.

The Kitsch Hen was set up in 2015 as a way for me to find focus and a sense of purpose while we were embarking on our second cycle of IVF treatment for infertility. Although we decided to gently let go of our dream of having a family in 2019, The Kitsch Hen has become an opportunity for me to nurture in a different way and to find another route to joy and purpose in my life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(303)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I was let down by someone else so…

I was let down by someone else so contacted the Kitsch Hen last minute for a personalised order for a hen party and the team couldn’t have been more helpful. They fast tracked my order and they arrived today! They look so beautiful and I am sure all the hens will love them. I can’t thank them enough for saving the day.

August 12, 2022
Unprompted review
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave this review Harriet! We were SO pleased to have been able to help & we hope that the hen party was a huge success!

Rated 5 out of 5 stars

Great company

Great company, fast service and communication. Lovely gift for a friend

August 9, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

I was late getting my sister’s golden…

I was late getting my sister’s golden wedding card so ordered some lovely biscuits instead. She was over the moon with the personalisation and the yummy tasting treats. Thank you so much.

August 8, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review & we are so pleased that your sister liked her biscuits!

Rated 5 out of 5 stars

Perfect

Perfect! I've sent boxes of biscuits to friends in the past for various occasions and they've all loved them, however, I thought I'd treat myself this time and I'm so glad I did! Simply wonderful! 100% recommend!

August 8, 2022
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Reply from The Kitsch Hen

Oh we are SO pleased that you treated yourself & that you enjoyed your biscuits Shelley! Thank you for your continued support!

Rated 5 out of 5 stars

Another order placed amazing service…

Another order placed amazing service and a very happy recipient these biscuits are truly magical and I love seeing the look of joy on my friends and families faces when they open one of your boxes xx

July 20, 2022
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Reply from The Kitsch Hen

Thank you for your continued support, it means so much!

Rated 5 out of 5 stars

Personalised biscuits for a school Children Thank You

I ordered some personalised thank you biscuits for a group of children at a school that have been helping us recruit Children’s nurses. I ordered them on Monday to be delivered on the Thursday. They were delivered on time and the.children said they were the best biscuits they had ever had!

July 19, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review and we are SO pleased that the children enjoyed their biscuits!

Rated 5 out of 5 stars

A brilliant treat for all occasions

A brilliant treat for all occasions.

Sent a new home biscuit to a friend - a novel but well appreciated treat amongst the boxes.

July 18, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review! We are so pleased the biscuits were well received.

Rated 5 out of 5 stars

Wonderful product

Wonderful product! My friend was thrilled with the biscuits and it brightened up her day. I sent a question to the company over Instagram and received a very friendly, quick reply. Would highly recommend 👍

July 17, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave this review! We really appreciate it & we are so pleased that the biscuits were enjoyed by your friend.

Rated 5 out of 5 stars

Gift to say thank you

Gift to say thanks to a kind stranger. I thought the kitsch hen biscuits would be perfect- as they are so tasty and are a special way to show my gratitude after a kind stranger helped me when my tyre blew.
Thank you!
Hazel

July 2, 2022
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Reply from The Kitsch Hen

What a lovely way to thank a stranger...we hope they loved their biscuits! Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Have used the company 3x in the last…

Have used the company 3x in the last couple of weeks and all my recipients have been chuffed with their deliveries. Quick dispatch and pretty biscuits. Thank you.

July 2, 2022
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Reply from The Kitsch Hen

Thank you so much for your continued support & for taking the time to leave a review!

Rated 5 out of 5 stars

Lovely original gift

I bought a box of 12 for my partner's birthday, after hearing about the biscuits on Rutland and Stamford Sound. Biscuits arrived really quickly, within a couple of days. They look fabulous and come in a smart box. The box fitted through our letter box so it was no problem that we were out when they were delivered. The biscuits taste great, and are definitely best eaten fresh. Because they looked so good we saved a couple, but they were not as tasty a couple of weeks later.

June 28, 2022
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review & we are so pleased that you liked them! All orders are baked fresh to ensure that they are as yummy as possible when they arrive. We do advise that the biscuits are best enjoyed within a week (although most people say they are devoured long before that)...they would need to be sealed airtight to last longer than that just so that they remain fresh. We hope that helps for any future orders, we would love to bake for you again!

Rated 5 out of 5 stars

10/10

Easy to order, quick delivery and beauitfully presented biscuits that taste great!

June 20, 2022
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Reply from The Kitsch Hen

Thank you so much for leaving a review!

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