We all absolutely adore The Kitsch Hen biscuits simple concept amazing product the biscuits are delicious and the ability to send love via a wide range of messages or design your own makes these a tr... See more
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Ordered the Back to School biscuits for my kids and they LOVED opening them on the first day back at school! My son was starting secondary, and my daughter was going into Year 2, but the messages on t... See more
Company replied
I have used the kitch hen on many occasions now. For new babies birthdays and just to cheer up someone who needs it. I love how you can customise them , not only do the biscuits look beautiful they ta... See more
The Kitsch Hen made our wedding favour biscuits which were amazing! They tasted delicious and looked fab, guests commented on how lovely they were. They also put together some lovely biscuit gifts for... See more
Company replied
Company details
About The Kitsch Hen
Written by the company
Our business began with one simple mission – to spread kindness and make people smile with our letterbox biscuit gifts.
From our bakery in Rutland we make delicious vanilla biscuits and hand stamp each with a special message before gift wrapping them and sending them through the post to brighten someones day.
The Kitsch Hen was set up in 2015 as a way for me to find focus and a sense of purpose while we were embarking on our second cycle of IVF treatment for infertility. Although we decided to gently let go of our dream of having a family in 2019, The Kitsch Hen has become an opportunity for me to nurture in a different way and to find another route to joy and purpose in my life.
Contact info
The Kitsch Hen Unit 22, Oakham Enterprise Park, Ashwell Road, LE15 7TU, Oakham, United Kingdom
- hello@the-kitsch-hen.co.uk
- www.the-kitsch-hen.co.uk
4.7
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Good service
A blip in delivery for this order but the company responded quickly to explain it was because I had mistyped the postcode 🥲, coupled with the postal strike.
I have ordered several times before and always had good service.
October 13, 2022
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review!
Always a fantastic experience ordering…
Always a fantastic experience ordering with The Kitsch Hen - prompt and helpful and such on point messaging. Would recommend.
October 1, 2022
Reply from The Kitsch Hen
Thank you so much, we really appreciate your ongoing support!
I send these to my clients…
Caroline is one of the most accommodating, uplifting and inspiring people I have had the pleasure to meet.
Full disclosure, I met her and her husband a few years ago before I knew about the business, and I have ordered lots of her produce over the years and had excellent feedback from my clients that I sent it out to.
I’ve sent her biscuits out over the years with a thank you message on them, packaged them up with a covering letter to my clients and it’s another way of telling my clients I value them…
Anyway, excellent service, great product and an easy process.
Well done Caroline, onwards and upwards.
September 27, 2022
Unprompted review
Reply from The Kitsch Hen
Thank you so much for your lovely review Will!
Beautiful and delicious
Unique, important messages on beautifully executed and delicious biscuits. Winner!
September 5, 2022
Reply from The Kitsch Hen
Thank you so much!
Excellent customer service
Totally recommend. My query was answered very promptly and I was delighted with the product.
September 2, 2022
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review!
Beautiful biscuits
I have used Kitsch Hen a number of times and I am never disappointed! Beautiful biscuits which are loved by all those who receive them :)
August 24, 2022
Unprompted review
Reply from The Kitsch Hen
Thank you so much for your continued support Claire, and for taking the time to leave a review.
It was a gift for my cousin
It was a gift for my cousin - she was absolutely thrilled & thought them too nice to eat . Great service & communication as always
September 12, 2022
Reply from The Kitsch Hen
Thank you so much for taking the time to leave this review. We are so pleased your cousin liked them & we hope she did eat them!
The best biscuits
Ordered some custom made biscuits to assist with a sales launch. The service was great, all questions and problems answered quickly, very efficient and very tasty!
September 2, 2022
Unprompted review
Reply from The Kitsch Hen
Thank you so much, it was a pleasure to work with you & we are so pleased the biscuits were enjoyed! Our first Christmas themed order for 2022!
Just delicious!
Just delicious!
So thoughtful, so delicate, so beautifully presented. The most heartfelt gift for my best friend on the birth of her daughter. Thank you <3
September 6, 2022
Reply from The Kitsch Hen
Thank you so much for the lovely review, we hoped they loved the biscuits!
Order was beautiful
Order was beautiful and exactly what I was looking for and do unique! Highly recommend as a gift for anyone!
September 6, 2022
Reply from The Kitsch Hen
Thank you so much for the lovely review!
Brilliant
Brilliant. I ordered the biscuits and they came personalised and very quickly. Well packaged and beautifully presented. Great communication. They tasted delicious too. I will definitely use the Kitsch Hen again and highly recommend.
September 8, 2022
Reply from The Kitsch Hen
Thank you so much for the lovely review!
The hand written card makes it so much…
The hand written card makes it so much more personal, a great alternative way to show someone you care.
September 3, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review Mark!
Love the personalised experience
Use the kitsch hen all the time for gifts for my friends and I’m always delighted with the personalised service. My friend adored her biscuit and got the job she was interviewing for (I like to think the biscuit helped!)
September 10, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review & wonderful news! We love that!
Very pleased
I bought the box of 6 personalised biscuits as a “ thank you” for a friend. She was thrilled with them and they were sent quickly and arrived in beautiful condition.
September 10, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review!
Excellent, prompt service
The customer service team were very swift to resolve a payment problem I had. The biscuits arrived on time and in perfect condition.
September 7, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review!
Thank you team Kitsch Hen …
The Kitsch Hen once again brought joy to the recipient, my sister in law , who was celebrating a special birthday. Living in Australia, it is the perfect personalized gift that sends your love & thoughts across the oceans! And the biscuits are delicious! Thank you Caroline and to everyone who made this possible.
September 5, 2022
Reply from The Kitsch Hen
Thank you for your continued support Ruth, it is so appreciated!
an absolute delight
an efficient caring, careful company.
The biscuits are a sheer delight from packaging to taste ( delicious ) absolutly lovely
September 9, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review & for your kind words!
Lovely biscuits to mark our daughter…
Lovely biscuits to mark our daughter and son in law moving into their new home.
September 4, 2022
Reply from The Kitsch Hen
Thank you for taking the time to leave a review!
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