The Kitsch Hen Reviews 

302
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered the Back to School biscuits for my kids and they LOVED opening them on the first day back at school! My son was starting secondary, and my daughter was going into Year 2, but the messages on t... See more

Company replied

Rated 5 out of 5 stars

I have used the kitch hen on many occasions now. For new babies birthdays and just to cheer up someone who needs it. I love how you can customise them , not only do the biscuits look beautiful they ta... See more

Rated 5 out of 5 stars

Beautiful biscuits, a real sugar rush, and with lovely messages. The packaging meant they arrived in tiptop condition, and went through the letterbox easily.

Rated 5 out of 5 stars

The Kitsch Hen made our wedding favour biscuits which were amazing! They tasted delicious and looked fab, guests commented on how lovely they were. They also put together some lovely biscuit gifts for... See more

Company replied

Company details

  1. Bakery

About The Kitsch Hen

Written by the company

Our business began with one simple mission – to spread kindness and make people smile with our letterbox biscuit gifts.

From our bakery in Rutland we make delicious vanilla biscuits and hand stamp each with a special message before gift wrapping them and sending them through the post to brighten someones day.

The Kitsch Hen was set up in 2015 as a way for me to find focus and a sense of purpose while we were embarking on our second cycle of IVF treatment for infertility. Although we decided to gently let go of our dream of having a family in 2019, The Kitsch Hen has become an opportunity for me to nurture in a different way and to find another route to joy and purpose in my life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

302 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(302)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will reorder!

Really lovely sugar biscuits and beautifully decorated. Arrived on time and tasted lovely. Looking forward to ordering again!

June 12, 2023
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Reply from The Kitsch Hen

Thank you so much for the lovely words, we are so pleased the biscuits were enjoyed! We look forward to baking for you again very soon.

Rated 5 out of 5 stars

Fantastic

Fantastic. Helped me so much when I had amendements I needed to make. Item was amazing. Couldn’t recommend highly enough.

June 13, 2023
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave this review! We hope to bake for you again soon!

Rated 5 out of 5 stars

Biscuits were lovely

Biscuits were lovely, my partner was really pleased !
Came promptly and really well packaged.
The hand written note from my daughter was a lovely touch x

June 12, 2023
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Reply from The Kitsch Hen

We are so pleased your partner was happy with the gift! Thank you for taking the time to leave this review, it is very much appreciated.

Rated 5 out of 5 stars

Excellent …

Excellent …. I received one of these a couple of weeks ago I was so pleased with it that I ordered one for my friend

June 11, 2023
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review. We love when biscuit recipients become biscuit senders!

Rated 5 out of 5 stars

Gorgeous Biscuits!

Gorgeous biscuits, and such great service - delivered within 3 days and arrived really well packaged. Perfect gift for anyone who needs a pick-me-up, or just a hello! Thank you so much…and what a lovely small business!

June 11, 2023
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

So good she bought one herself!

The recipient loved her biscuit and promptly went and ordered one for a poorly friend!

June 6, 2023
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Reply from The Kitsch Hen

This is so lovely to hear! We love when biscuit recipients become biscuit sender. Thank you for taking the time to leave this review.

Rated 5 out of 5 stars

Order as a Delicious Treat

Easy to order and know that a box of beautiful deliciousness is on its way as a gift. Thank you.

May 30, 2023
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Reply from The Kitsch Hen

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Not flowers cookies 12

Came quick, yummy, good packaging.

May 30, 2023
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Reply from The Kitsch Hen

So pleased they were enjoyed! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Even more beautiful than in the pictures!

The most beautiful biscuits - they're even prettier than in the picture! Thank you also for being so accommodating with my request to have them delivered on a specific day for maximum freshness - we really appreciate it :)

May 23, 2023
Unprompted review
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Reply from The Kitsch Hen

You are so welcome...thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent gifts

The website was easy to use and there was lots of choice.
I bought two lots of biscuits as gifts and the recipients loved them.
I would definitely use this company again!

May 15, 2023
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Reply from The Kitsch Hen

We are so pleased that the biscuits were well received, thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Perfection

I ordered from this company, and both times I have been really pleased.
The packaging is lovely, and the quality of the biscuits look amazing.
They have on both counts been gifts, so I haven’t been able to taste them but I hear good things.
The prices are reasonable and the delivery time also excellent.
Not sure I can say anything bad actually?

May 1, 2023
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Reply from The Kitsch Hen

Thank you so much for taking the time to leave a review and for ordering a number of times! We hope that you might get the chance to taste our biscuits sometime soon.

Rated 5 out of 5 stars

A very special treat

I discovered the Kitsch Hen biscuit company a few years ago and now they are my ‘go to’ place for special occasion treats. The Coronation biscuits I ordered looked stunning, tasted delicious and were a lovely centrepiece for my celebration lunch. Beautifully decorated and individually packed - my guests were delighted with the biscuits and keen to hear more about the small, friendly company that makes them.

May 1, 2023
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Reply from The Kitsch Hen

We are so grateful for your ongoing support Caroline, thank you for all of your orders and for taking the time to leave this lovely review!

Rated 5 out of 5 stars

Stunning gift and experience

Having received the most beautiful and delicious cookie as a present for my birthday I knew it would be the perfect gift for my friend who was unwell. The get well soon cookie was perfectly worded and according to my friend, extremely tasty! The website was so easy to use and the turnaround time for the gift was super speedy. Will be sending many more cookies in the future

April 23, 2023
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Reply from The Kitsch Hen

We love it when biscuit recipients become biscuit senders! Thank you for your kind words and for taking the time to leave this review. We look forward to baking for you again in the future!

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