The Ace Of Vapez Reviews 

534
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A loyal customer of approximately 4 year's. Both wholesale and Retail... Great product's at fair prices, whilst that's what most people look for these day's. TAOV Team - go onestep further... See more

Rated 5 out of 5 stars

I ordered some vape liquids from this company and unfortunately there had been a picking error. I contacted them straight away and not only did they apologise for the mistake they expressed me the... See more

Rated 5 out of 5 stars

First off, black Friday bogoff offer was brilliant value for money. Free DPD delivery was great. Ordered over the weekend, order processed Monday, delivered Tuesday. I was expecting the usual 3 days... See more

Company replied

Rated 4 out of 5 stars

We ordered a FLVRHAUS DIY kit which should have arrived with 8 pink & 8 green mixture bottles as per the website pictures. This is our preferred mix. However, it came with 12 green and 4 pink. Not rea... See more

Company details

  1. Electronic Cigarette Store

Written by the company

The Ace Of Vapez, manufacturer, distributor and wholesaler of E-liquids, Hardware and Accessories for all styles of vapers!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(534)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery good price

December 10, 2022
The Ace Of Vapez logo

Reply from The Ace Of Vapez

Thank you very much for the review !
We really appreciate you taking the time out to share your experience with us.
Team TAOV

Rated 1 out of 5 stars

9 days on I am still waiting for my…

9 days on I am still waiting for my parcel

November 28, 2022
The Ace Of Vapez logo

Reply from The Ace Of Vapez

We do apologise for the delay with your order unfortunately due to the constant royal mail strikes and dpd backlog orders have been taking longer than normal.

Rated 5 out of 5 stars

They ain't called Ace of vapez for nothing, Ace at all they do!

I love buying from ace of vapez, I like to get a bargain and I certainly do from them. I have made 3 separate orders within a couple of weeks, each order I have bought from the clearance saving so much money each time. What I found really useful was having a YouTube video linked to a vape kit I was looking at going into detail from how you put it together, how to use it and how they rated it, I found this extremely useful as I have no clue about vapes etc also when buying the concentrate kits they have a video linked showing you step by step how to mix etc but also when clicking on the msg icon you instantly get someone to talk to not a automated robot like you do on most sites which I hate. Delivery is spot on to and with royal mail going on strike lately they send your emails keeping you up-to-date. Awesome site, I always have and always will use them. 👌🏻

December 4, 2022
Rated 5 out of 5 stars

Genuine Customer service still does exist in the uk👍

I ordered some vape liquids from this company and unfortunately there had been a picking error.
I contacted them straight away and not only did they apologise for the mistake they expressed me the correct liquids immediately free of charge and I received them the next day . Will definitely only use this company for my vaping needs in future. Well done 👍

Richard Watson

October 28, 2022
Rated 1 out of 5 stars

Poor customer service

Have been using ace of vapes for a while both in store and online but they missed 3 packs of pods over £20 worth off my most recent order so I contacted them and was told they would send them out. I have emailed a few times since and received no reply and no pods this was like 2 weeks ago very poor customer service. I won't be buying from them anymore

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

5* as always..

5* as always... Now live in Scotland and still order from home.. always gets to me in a responsible time as living in the Highland delivery is not the best this end but always despatched quickly...thanks for keeping me sane in juice as the shops up here can't even supply what I need anyway ☺️

July 8, 2022
Rated 4 out of 5 stars

Not bad.

We ordered a FLVRHAUS DIY kit which should have arrived with 8 pink & 8 green mixture bottles as per the website pictures. This is our preferred mix. However, it came with 12 green and 4 pink. Not really a problem as our local shop exchanged them for us eventually. We don't usually use the online service but we have struggled to get American Red concentrate in any of our local shops.

July 1, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look