Bought two vape kits with extras, price was the best around. Unfortunately i had an issue with the product (not totally vapour fault) contacted and sorted through Clarke. Got a return and replacement... See more
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See what reviewers are saying
Honestly what an incredible product and service duo! I cannot recommend Totally Vapour enough, especially now they have their awesome website.. I had a little fun mixing my own juice up online (love t... See more
I had a fabulous experience with Kieran at the Shirley branch. This young man was very knowledgeable about the products and very easy to talk to. He explained several things that I didn’t understand... See more
Phenomenal staff, very helpful both over the phone and in person. Ordered about 4 times from this company and they have rapidly become my go to- living only 10 minutes around the corner is a massive h... See more
Company details
Written by the company
Since 2013, Totally Vapour has been constantly sampling new electronic cigarette merchandise and expanding our inventory, in order to bring you the latest and greatest from the e-cig industry. Our goal is to provide customers with excellent products, rapid delivery, great prices and superb customer service. Rest assured that when you shop at totally-vapour.co.uk, you are purchasing genuine electronic cigarette products from the official manufacturer. We have USA and UK made e-liquids in a wide variety of nicotine strengths, base liquid ratios and of course flavours. We have been in business longer than most competitors and have maintained our reputation throughout. As one of the largest distributors of electronic cigarettes and accessories in the United Kingdom, we have established close business relationships with the biggest names in the industry, allowing us to offer the best products and prices on the market! We dispatch orders on the same working day if you order before 3pm. We use 24hr/48hr tracked delivery in the UK and delivery is free on orders over £30, this means nearly all our packages arrive the next working day and on Saturdays. We are always here to answer any queries; you can contact our customer support team via telephone, email, social media or in person at our warehouse / stores.
Contact info
76a Wharfdale Road, B11 2DE, Birmingham, United Kingdom
- 0121 706 3332
- info@totally-vapour.co.uk
- www.totally-vapour.co.uk
4.6
Excellent
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Really helpfull staff great range of…
Really helpfull staff great range of products at good prices
July 15, 2026
Unprompted review
Great staff helpful good prices and…
Great staff helpful good prices and know how to hold a conversation
July 15, 2026
Unprompted review
Very good
I’ve been a customer for around 2 years and I have nothing but positive comments about this company (customer service and products).
When the single-use vapes I used to buy were banned, they were VERY helpful in advising me what to try.
Whenever you contact them, they’re always pleasant and doing their best to please you.
Only once have they run out of my vapes (SKE bar pre-filled pod multipack tobacco) but were quick in replenishing their stock.
I placed my latest order last Monday morning and received it the next day! What more do you want? 😀
I absolutely recommend them to other vapers.
June 29, 2026
Unprompted review
Excellent Company I made a mistake on…
Excellent Company I made a mistake on order emailed them asking to revise order as had found a better deal parcel came on time and order revised no problems would definitely recommend and will be using again
March 16, 2026
Unprompted review
Fantastic customer service
Fantastic customer service, knowledgeable about various vapes available
November 29, 2025
Unprompted review
Fab service not waiting days for…
Fab service not waiting days for delivery wouldnt order anywhere else...thanks guys
November 21, 2025
Unprompted review
Excellent products
Excellent products, really reasonable prices and a terrific delivery time. Can't fault 'em! Which is why I keep using them 😊
November 13, 2025
Unprompted review
#153921 Excellent company
Great products, Delivered on time and in perfect condition...
Will 100% use again
Im a zero guy and struggle to get devices, not anymore. Ill shop here
November 13, 2025
Unprompted review
Great company one of the few that sell…
Great company one of the few that sell zero nicotine vapes..got my order within 3 days..highly recommend
October 17, 2025
Unprompted review
Easy to find the right product
Easy to find the right product. Very competitive price. I received my goods within 2 days of order. No hassle.
September 2, 2025
Unprompted review
Perfect every time
Perfect every time , Fast , Friendly and well priced …
August 21, 2025
Unprompted review
“My order unfortunately got lost in the…
“My order unfortunately got lost in the post, but when I let the company know, they reacted immediately and sent me a replacement. One of the items was even out of stock, yet they still managed to find one for me. Fantastic service and lovely products – I can genuinely recommend them to anyone!”
August 15, 2025
Unprompted review
Smashing customer service
Absolutely can not fault the customer service, placed an order for some vape juice, within the hour I recieved a phone call from Kieran saying the vape juice i ordered was discontinued and shouldn't have been on the website so he offered to send me a mix and match of the same flavor and even threw in a freebie. 5* business and we'll definitely be back with another juice order and the pods for my vape.
July 21, 2025
Unprompted review
Always an excellent service
Always an excellent service! Helpful when i’m indecisive with what flavours I want as I always get bored. Friendly staff 10/10
July 9, 2025
Unprompted review
Great service great variety
Really wide range of products and excellent advice and knowledge. Love their own mixes. Only place I go
July 7, 2025
Unprompted review
Order Number 145282
Order Number 145282 - Easy ordering system and fast delivery. Will definitely use again.
July 2, 2025
Unprompted review
Great fast delivery top quality vapes…
Great fast delivery top quality vapes and pods would definitely recommend
June 24, 2025
Unprompted review
Great flavours ,quick delivery ,my…
Great flavours ,quick delivery ,my first time using your service and would definitely recommend.
June 24, 2025
Unprompted review
Lots of flavours to choose from easy to…
Lots of flavours to choose from easy to use will get more as tobacco to expensive
June 5, 2025
Unprompted review
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