Totally Vapour Reviews 

If I could give 0 stars I would.
Ordered 10 vapes, opened 1 and the flavour was not right, disgusting after taste. Checked the packaging and they were out of date!
Sales manager seemed reluctant to help or resolve the issue and basically said they were fine. Multiple emails later they then told me I could return them at my expense and then they would choose if they would provided a refund or not!
Bad business and incredibly poor customer service.
Worst vape company I've ever dealt with and will not shop there again. Avoid!

Very easy to order off the website great flavours the vape it self is easy to use and last a good while usually last me 8 days

Paid for 24h tracked delivery as needed them before holiday and this useless people sent it 5 days later when i didn’t need them anymore. When emailed to cancel the order got ignored twice and instead of cancelling the order they shipped it regardless after receiving my emails when told them i didn't need them anymore.

Very good vapes at very reasonable prices and never had any issues would recommend

Great prices and fast delivery!

Really fast shipping and good prices - always my go to :)

Very efficient, Easy and delivered on time!

Excellent service. Best price available for what I wanted.
Super fast delivery.
Recommended.

Always great staff who are happy to take the time to find you the right products, Brandon in particular always great to seek advice from. Whether quitting smoking or changing vapes etc. lots of own juices to create to your own needs!

Great taste, will definitely buy again.

Please don't pay for Tracked 24 at the rediculous price of £4.99. My usual different sites only charge £2.99 also. Ive never been charged this amount. Also the tracked 24 is actually 48hrs with delivery. Something to do with courier process, so your not actually getting it the next day. I placed an order easter weekend and they opened as normal Tuesday, but my item is actually coming 48 hours later. They had ample time to post, but said its the way their courier system works. The shipping actually cost more than the vape I ordered. Their discount code for first time users don't work, yet they still get to send you email upon email of promotions. Just be aware. As mentioned the shipping charge is rediculous. Was offered no support. I should of just paid tracked 48, as that's when it arrived. Ive never been spoken to so rudely before. I tried to be polite as possible, but they just hung up on me.

Bang on. Good service and good prices. Recommended

I emailed to query about my order as my phone had entered my email address incorrectly - had a very quick and thorough response! Problem solved! Great customer service

I've been coming into Totally Vapour for a couple of years. The staff (especially Brandon!) are very knowledgeable and very helpful always able to give good advice. Above all it's just a lovely friendly shop to visit and have a chat! They offer a good range of vapes and liquids and the website is also very good and easy to use. Highly recommended!

Very fast & efficient service from Totally Vapour. 1st time using company and shall be placing another order. Great Value for money

Returned faulty product x2 told I would get refund of purchase plus the postage. Still no refund and no one responded to multiple emails

I absolutely love this shop always have the correct vape juices and other essentials I need staff are very polite and always helps with and queries

Have been past this shop many times but have never been in thinking it may be too expensive.I needed a new vape and thought I’d give it a try,so glad I did,not only did I get a new vape at a great price the service I received from kieran was second to none.Very impressed with his knowledge,time and care given!!
Will definitely be back excellent service all round Thankyou!!

I recommend Totally Vapour, I've had a few orders now with absolutely no bother, easy to order, and I'm kept up to date via email the progress of your order. My last order I had a small issue with, i emailed and they sorted it out straight away, very efficient service. Website is easy to navigate and order from.Great customer service.

Absolutely fantastic vape shop! Total Vapour in Shirley deserves every one of its 5 stars. The staff are incredibly knowledgeable and friendly, always happy to help me find exactly what I need. They have a great selection of products, from e-liquids to hardware, and the prices are very reasonable. The shop itself is clean and well-organized, making it a pleasure to browse. Highly recommend to anyone looking for a top-notch vaping experience!