The Ace Of Vapez Reviews 

535
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been a customer since this company started in business. Fantastic people that know their products and the market very well. Supurb customer service, juices made in house, great prices, rapid... See more

Rated 5 out of 5 stars

A loyal customer of approximately 4 year's. Both wholesale and Retail... Great product's at fair prices, whilst that's what most people look for these day's. TAOV Team - go onestep further... See more

Rated 5 out of 5 stars

I ordered some vape liquids from this company and unfortunately there had been a picking error. I contacted them straight away and not only did they apologise for the mistake they expressed me the... See more

Rated 5 out of 5 stars

First off, black Friday bogoff offer was brilliant value for money. Free DPD delivery was great. Ordered over the weekend, order processed Monday, delivered Tuesday. I was expecting the usual 3 days... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

The Ace Of Vapez, manufacturer, distributor and wholesaler of E-liquids, Hardware and Accessories for all styles of vapers!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(535)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Five star service!

Five star service as always! The team ace The Ace of Vapez are quite simply ace! Orders are always delivered quickly and in good condition pricing is very reasonable and the quality of their liquids both in house and selected liquids from others is second to none! Fantastic as always!

January 10, 2022
Rated 1 out of 5 stars

Still not received it

Still not received it. It has not even been sent out for delivery yet. Ordered it boxing day. They said they are only closed bank holidays. They had 3 days to send it out last week and nothing. Then I get an email asking how my purchase was.

January 3, 2022
Rated 5 out of 5 stars

Trusted vendor

I have bought from Ace on a few occasions and they never let you down on service. They have a vast choice of liquids and vaping paraphernalia. I can personally recommend Ace as a trusted vendor.

January 2, 2022
Rated 2 out of 5 stars

I haven’t received my package yet

I haven’t received my package yet. I understand its a very busy period however it’s been around 7 days and i paid for Royal Mail Tracked 24 and have still not received any tracking information or anything to say my order is being processed, all i have is a message saying my order has been placed. I hope this can be resolved quickly as i really am excited about receiving my new stuff however, the delivery has took awhile now.

January 2, 2022
Rated 2 out of 5 stars

No frills citrus orange

After ordering this 50/50 juice I can honestly say it is rubbish. Their is no flavor whatsoever obviously who ever has mixed this has not tried it for taste or has not put the correct quantity of flavor in the mix.

But I must say this isn’t just this product this is across the entire range of no frills. (lack of flavor.)

January 2, 2022
Rated 5 out of 5 stars

NO FRILLS SHORT FILL

IM NOT ONE FOR FANCY FLAVOURS I LIKE TOBACCO THE NO FRILLS SHORT FILL 80/20 + 2 NIC SHOTS FOR ME IS THE PERFECT MIX AND ALSO THE BEST E LIQUID I HAVE TRIED OVER THE LAST SIX YEARS.
AND ACE OF VAPES ARE ONE OF THE BEST SUPPLIERS IVE COME ACROSS GOOD PRICES AND GREAT SERVICE

October 4, 2021
Rated 1 out of 5 stars

Resubscribes you on their own accord, to keep the spam coming

Yet another company which takes the GDPR legislation, screws it up into a ball and takes it with them on their next trip to the toilet.

I last contacted the Ace of Vapez over 2 and a half years ago, on 15th April 2019, and asked them to remove me from their marketing list. They rudely replied saying that it was my fault if I had received spam, as according to them I had not unticked the subscribe-me box when placing my other, and saying that they would however, magnanimous that they are, remove me from their marketing list.

I replied informing them that according to the GDPR legislation, I have to opt in, rather than out in order to receive any marketing communication, and that they could NOT just tick the box for me on their own accord. Moreover, hating spammers as much as evil itself, I was truly sure that if there was a box that needed unticking, I would have made sure to have done it in the first place.

There was no further reply from them.

However, 2 and a half years after placing my order with them on 7th February 2019, they have yet again resubscribed me to their marketing list... so I ask you, Mr Vapez, what is it this time? Is it again my fault, for not unticking a box, which I have not seen again for over 2 years? Should I have, maybe, submitted a Subject Access Request, to make sure you had no details of mine left on your system? Or maybe it is my fault because I did not change my email address in order to avoid your spam?

So I'll ask you once again from here: stop sending me spam, I am not interested about anything you're trying to sell me. And delete my details, because I will never again buy anything from you. As I said before, you have no use for my personal details any longer, unless of course, your main objective is to keep annoying me, and once again resubscribe me after maybe a couple of years.

The Ace of Vapez... not! Just another example of a company that thinks it's ok to abuse your contact details just because they think there is nothing that you, as a customer, can do.

Shame on you Mr Vapez, shame on you.

August 11, 2021
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