the asian cookshop Reviews 

184
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

woa! bought a whole lot of different condiments and spices. i found the prices very good and was nicely surprised when the box arrived three days later. items very well packaged, definitely recommend... See more

Rated 1 out of 5 stars

AsianCookShop buy damaged & late date goods cheap, Then sell to the public at full price, Their customer service approach is first to try & fob you off, and then, once you've contacted their suppli... See more

Rated 1 out of 5 stars

Awful service. I bought two plates that were described as dinner plates. No size was mentioned. Just described as dinner plates. They are side plates. Certainly not big enough to be called din... See more

Rated 5 out of 5 stars

I live in rural France, and finding some ingredients has in the past meant searches on amazon.fr, sometimes with mixed results. Last week I found The Asian Cookshop, where I was astounded at the selec... See more

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Supermarket

Information provided by various external sources

BUY Spices, Indian Food, Indian Spices & Indian Cooking Ingredients from the UK's favourite Indian Food Supermarket.


Contact info

3.3

Average

TrustScore 3.5 out of 5

184 reviews

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No history of asking for reviews

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3.3

All reviews

(184)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently moved to Suffolk from the…

I recently moved to Suffolk from the U.K. curry capital (Birmingham). There are so few shops nearby to obtain real Asian spices to prepare quality Asian food. I have used theasiancookshop.co.uk on two occasions, the quality of the spices, the service and the delivery is second to none. Highly recommended!

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

First class all round

Just used the Asian cookshop for the first time this week and will definitely be using them again in the future. Excellent choice of spices and ingredients, very good prices, an email to tell me what time my delivery would arrive and then an email to tell me that it had arrived.
First class all round and nice people too, can’t fault them.

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service. They wanted me to pay postage to return damaged goods. I contacted one of their suppliers and even they reccommended that I use someone else.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

New customer experience of Asian Cook shop

A first time buyer from this supplier. The only shop I have come across that truly supplies everything I need. Everything Indian, Chinese, Thai, Mexican and Middle East. The Spices were well packed and all well within sell by dates. Prices were very good, the service excellent and the web site very well thought out and easy to use. Excellent ! Will shop there again.

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

My first time ordering but I will definitely be placing more orders in future. All the goods were wrapped securely and my email query was dealt with quickly. Excellent value for money and great customer sevice.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

I have used the online service of this…

I have used the online service of this shop on a number of occasions now and as my trust built my order size increased.

I have to say that I have never had any issues everything is always securely packed, jars double wrapped in bubble wrap and dates have always been extremely good.

I love that I can purchase in bulk on herbs and spices and I find the prices mostly competitive and often cheaper if you buy bigger.

There has only ever been one issue with my order and the shop let me know via email before they shipped and Mia was openly honest about a particular item that there was a stock shortage of and offered a refund straight away, she then communicated with me so I could change my order up a bit, responses were quick and my order still came within the specified delivery time.

I absolutely love this shop and the service you provide, the delivery service makes it all the more convenient and I look forward to placing my next order with you.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

We cannot praise this shop enough

We cannot praise this shop enough. Not only do they have a wide range of products, prices are competitive and service is exceptional. Also try their ready made dishes which are wonderful. Well donr The Asian Cookshop I hope our reviews gets you more business.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service, authentic Asian ingredients at a very competitive price, mailed direct to your door. These brilliant people delivered my order carefully packaged within 5 days of the order. I have learned to experiment with Chinese and Thai recipes during lockdown and it’s great to be able to get fantastic ingredients so easily. Great work , thank you 🙏🏻

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Good Selection and Well Packaged

We have used Asian Cookshop several times in the last year. Fair to say we would have shopped locally as we have an abundance of independant shops in the area which stock ingredients and condiments for the food we like to prepare at home. Prices are very good with a huge selection of items. An easy to search online store with various delivery options. Items (especially glass jars) are packaged up really well and each order has come through exactly as requested and undamaged. And often the order has been delivered a day earlier with good communication from the delivery company to within one hour.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing selection & arrived in three days

Yall this shop is wonderful! I don't have an Asian shop nearby, and covid means I can't visit one in the city, but this website was just PERFECT. The amount and variety of products was incredible. I got everything I needed (with the exception of pandan leaves, which is fair enough), and it all arrived in three days. Can't express how grateful I am :) big w to theasiancookshop!

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience - returning customer. A great range and in particular the growing range of gf sauces is so helpful - soy sauce, oyster sauce. Very difficult to find gf ingredients for Chinese and Asian recipes elsewhere. Their service is prompt, prices very competitive, delivery costs reasonable and careful packaging.

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

First time buyer from The Asian Cook Shop

Ordered a selection of items for my daughter who has recently discovered Chinese cuisine, including a wok starter kit and a variety of ingredients. EXCELLENT service and items delivered within two weeks. Will definitely order from this little company again.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Very Impressed

We're very impressed with The Asian Cookshop. They delivered a large amount of spices and pastes to us just a couple of days after ordering. They took great care packaging the items, even putting sellotape round the tops of the jars to stop them coming off in transit. Their prices are very reasonable and the quality of their products is excellent. We wouldn't hesitate to recommend them, and we'll certainly use them again in the future.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

spice tins …

The spice tins I purchased are of very good quality and having an inside lid ensures the spices will stay fresher longer. They came in less than 24 hours all packaged up safe and secure. I bought them for Christams presents so well pleased with the purchase

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Ordering products not available in France

I have lived in France for 25 years unfortunately Indian cuisine is merkedly absent, particularly in this region. Brexit hasn't helped with many traditional items no longer being stocked by retailers.
The very large and comprehensive range available from The Asian Cookshop has permitted me to order all the ingrediants necessary to make my own curry dishes. The order was delivered complete and packed very well so there was not a single breakage of the many glass jars ordered. The delivery charge was competitive.
Excellant service in difficult times 10 out of 10 for communication and efficiency.

November 11, 2020
Unprompted review

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