Royalen - Bis zu 5000€ + 200 Freispiele Reviews 

456
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Never having grown bamboo before I was absolutely delighted with the help and advice given before purchase by Matt. After the order was placed the plants were received within 3 days. Excellent quali... See more

Rated 5 out of 5 stars

TBC's website was a good start. The advice I received when I phoned was very helpful and expert. The choice of bamboo types was wide but not overwhelming. The ordering and delivery system worked as pr... See more

Rated 5 out of 5 stars

Brilliant service bamboo arrived within a few days. Good healthy and lovely looking plants bamboo was supplied with after care information and fertiliser. Brilliant after care advice received an emai... See more

Rated 5 out of 5 stars

Received a confirmation email which had a personal touch felt as if your order mattered and we're happy to answer any queries about planting , type of bamboo etc. Plants arrived quickly well pack... See more

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  1. Casino
  2. also in
  3. Online Casino or Bookmaker

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Royalen - Bis zu 5000€ + 200 Freispiele


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5.0

Excellent

TrustScore 5 out of 5

456 reviews

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5.0

All reviews

(456)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Very prompt delivery of the items I had ordered.
Nice healthy plants, but some damage had occurred to one of the plants in transit and the company were very fast and very fair in proving a replacement. I would certainly trust this company with any future orders.

March 23, 2016
Unprompted review
Rated 5 out of 5 stars

Good service and a quality product

I purchased some black bamboo. The plants were in good condition on arrival and wrapped appropriately to avoid damage in transit. The product was expensive but no more than other online retailers and we are sure that come the end of summer they will provide the required screen. I have to say I was very impressed by the overall customer service. Before buying online I telephoned them to ask a few basic questions about the type of bamboo I wanted to buy. I wanted to know about pot size , position and plant care. All of that matters bearing in mind the amount of money I was intending to spend. I can honestly say that the guy I spoke to ( I don't recall his name unfortunately) really could not have been more helpfull. He took the time to answer all of my questions in simple terms and was a good ambassador for the company. I would not hesitate to buy from them again.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Plants!

Ordered seven very large bamboos for instant screening, delivered promptly (within 2 days!) and safely (upright on a truck).
Great communication throughout and brilliant customer service(had a question in regards to maintenance).
Bamboo itself was healthy and as described. Better price / quality than DIY stores.

Would recommend and use again if I ever needed another bamboo ;)

March 21, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and communications

I spent hours researching bamboo and then found this company by accident. Ordered straight away and then realised I had ordered the wrong ones. Wow, they were amazing, constant communication and help and also they switched the order for me really quickly, without any problems. Also received the best ever 'dispatch' email, that amused quite a few of my friends. Bamboo is beautiful. I will be ordered more from these guys, so highly recommend !!

March 16, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

They went out their way to search out tall enough plants (2.5meters) for me and so with really great service and fantastic value shipping. Thanks!

March 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great bamboo and service.

Matt was very helpful and quick to reply. The bamboo arrived promptly and is excellent. I will be ordering some more soon. Thanks!
Rufus

January 13, 2016
Unprompted review
Rated 5 out of 5 stars

Best advice and customer care

Matt was exemplary in his customer care, giving advice and contacting me several times to discuss the plants I had ordered. Will definitely buy from the bamboo company again. Very impressed.

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Top Quality Bamboo

My bamboo was received in good time, well packaged and of excellent quality. I was initially reluctant to purchase a plant of this size online but I was reassured as soon as I unpacked it. I wanted to buy from a specialist grower offering hardy plants at a good price so look no further.

October 21, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

What more can you ask. You place an order, they deliver it when they say they will and it's what you want. Isn't this how it should be?

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Bamboo order

Matt was extremely helpful , with advice on the right choice of bamboo for the area of garden concerned . I ordered 3 plants on that basis , and once they had arrived looking very healthy indeed, I ordered 2 more .

September 29, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful when I called for advice. Bamboo was well packaged and arrived fine - Nice and moist roots. Very personal service and I would def recommend.

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Quality Bamboo plants delivered super quick. Plants protected during delivery and lovely big plants. Very pleased

September 14, 2015
Unprompted review

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