Never having grown bamboo before I was absolutely delighted with the help and advice given before purchase by Matt. After the order was placed the plants were received within 3 days. Excellent quali... See more
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See what reviewers are saying
TBC's website was a good start. The advice I received when I phoned was very helpful and expert. The choice of bamboo types was wide but not overwhelming. The ordering and delivery system worked as pr... See more
Brilliant service bamboo arrived within a few days. Good healthy and lovely looking plants bamboo was supplied with after care information and fertiliser. Brilliant after care advice received an emai... See more
Received a confirmation email which had a personal touch felt as if your order mattered and we're happy to answer any queries about planting , type of bamboo etc. Plants arrived quickly well pack... See more
Company details
Written by the company
Royalen - Bis zu 5000€ + 200 Freispiele
Contact info
Austria
- www.thebamboocompany.co.uk
5.0
Excellent
456 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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happy customer
Quick delivery and lovely looking healthy plants
Thanks very much
April 26, 2016
Unprompted review
Excellent service, excellent bamboo!
Love the bamboo - well wrapped for delivery and arrived in good shape.
Great communication from Matt too - thanks!
April 25, 2016
Unprompted review
Efficient service
The Bamboo Company I found to be extremely helpful and knowledgeable. The plants arrived on time and are just what we wanted - thank you!
April 25, 2016
Unprompted review
Great to find a company that still cares about their products and customers, before and after the purchase!
It has been an easy stress free experience which is rare now a days. The communication and advice we received choosing the right bamboo for our needs was great .
The bamboo arrived on time and in beautiful condition, just what we wanted.
The after sales contact ( we had loads of questions) has been as good as the pre sales .
We would definitely recommend' The bamboo company' .
Thanks Matt
April 24, 2016
Unprompted review
Excellent customer service
Very helpful on the phone prior to purchase to a dithering non gardener. Speedy delivery and all was as one would expect.
April 21, 2016
Unprompted review
Lovely plant
Great plant, (black bamboo), well packaged, healthy and delivered promptly. Could not ask for more. Great job.
April 20, 2016
Unprompted review
Excellent service, speedy delivery and healthy plants
Very impressed with every aspect.
April 19, 2016
Unprompted review
Happy days
From start to finish it was a treat as when I needed help an guidance they were there professional , curtious , an cheerful a rare treat when buying these days ,a can honestly say I gladly recommend shopping with this company .
April 19, 2016
Unprompted review
Great Service
Great and informative company to deal with. Nothing a problem and great advice.
April 18, 2016
Unprompted review
Excellent service
Great customer service - the team were happy to give guidance on my choice of bamboo. The bamboo arrived within three days of ordering and it was refreshing for a company to use a courier company that don't require signature and are happy to leave goods in a safe space. I will definately be ordering from bamboo uk again.
April 17, 2016
Unprompted review
expensive
I was looking forward to receive these two bamboo pots. I got a few shoots, about three in each pot, quite flimsy too, which for the price was on the thin side.
April 17, 2016
Unprompted review
Reply from Royalen - Bis zu 5000€ + 200 Freispiele
Hello Rudi, sorry to hear the bamboo didn't live up to your expectations, I'll drop you an email and see what we can do to fix that.
Regards
Matt
Fantastic service with a sense of humour
I found exactly what I wanted at a reasonable price, when my bamboo arrived very quickly it was healthy and larger than I imagined it would be. Communication from Matt tickled me pink and I'm still chanting! Lots of information arrived with my plant -thanks - and delivery was swift. On the whole a smooth excellent experience.
April 14, 2016
Unprompted review
Good,efficient service and helpful advice
The bamboos arrived promptly after ordering. I phoned to ask the company about composts and suitable pots. They were extremely helpful and polite.
April 14, 2016
Unprompted review
Quality plants and a rapid service
Quality plants and a rapid service
Need I say more
April 13, 2016
Unprompted review
Top quality bamboo
Dead happy, really good quality and delivered on time
April 12, 2016
Unprompted review
Excellent website and communication
Their website is easy to navigate with all the information you require. Excellent communication right up to the plants being dispatched.
April 11, 2016
Unprompted review
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