Never having grown bamboo before I was absolutely delighted with the help and advice given before purchase by Matt. After the order was placed the plants were received within 3 days. Excellent quali... See more
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TBC's website was a good start. The advice I received when I phoned was very helpful and expert. The choice of bamboo types was wide but not overwhelming. The ordering and delivery system worked as pr... See more
Brilliant service bamboo arrived within a few days. Good healthy and lovely looking plants bamboo was supplied with after care information and fertiliser. Brilliant after care advice received an emai... See more
Received a confirmation email which had a personal touch felt as if your order mattered and we're happy to answer any queries about planting , type of bamboo etc. Plants arrived quickly well pack... See more
Company details
Written by the company
Royalen - Bis zu 5000€ + 200 Freispiele
Contact info
Austria
- www.thebamboocompany.co.uk
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Good plants and swift delivery
Efficient - did exactly what they promised and plants were of good quality.
Phyllostachys bissettii
3 bamboos ordered, only 2 delivered initially as the remaining bamboo hadn't been sent in error. However Matt from the Bamboo Company was quick to resolve the matter and kept me informed at all times.
A good turn around and good customer service, for what could have been so much worse. In my view that is what customer service is all about; going the extra mile to resolve any issues. Definitely recommend the company just based on that, but the bamboos delivered are in great condition and doing their job of enhancing the garden, while at the same time as acting as a good screen.
Excellent Service, lovely Bamboo !
Fast, Reliable, Friendly service, and a beautiful bamboo, what more could you want.
Brilliant Company
Excellent service. Fabulous bushy and very healthy plants. I have already recommended you to my neighbour who is looking to buy some.
Great Product, Great Service
I ordered a bamboo that I had seen at RHS Wisley. The plant was delivered faster than p[romised, in great condition and all communications were both accurate and entertaining!
Fantastic personal service
Quick service excellent customer service. Received very amusing e mail about the delivery wish more companies gave this sort of service
Fabulous plants
We wanted large plants for immediate screening, so we ordered the 2.5 metre bamboo's. Delivery was quick, and they are beautiful. Just what we wanted, thank you the bamboo company! 😊
Bamboo purchased
My plants arrived quickly, well protected and healthy. This was my 1st order and I will definitely place another order in the future.
Great product
Really pleased with the range of plants available and the communication from the company is good too. Packaging could be a little better though and I would have preferred a courier company that were more careful with their deliveries as the plant was definitely damaged in transit.
First class service
The Courier company on left one plant and I had ordered two. Matt from the Bamboo Company sorted it out straight away and the second was delivered the next day. Old fashioned customer service from a man that knew his stuff.
Excellent service and lived up to their other reviews- don't use anyone else!
Great communication, great product and an excellent service- highly recommended!
great service
guys were really good and prompt service
plants came in a healthy condition
will defenitely come back and also recomend
Quick delivery
Received a confirmation email which had a personal touch felt as if your order mattered and we're happy to answer any queries about planting , type of bamboo etc.
Plants arrived quickly well packaged and healthy. Will definitely order again from this company and have recommended them to neighbours and friends.
Thank you
Helpful advice and lovely plant. Loved the dispatch email also.
Superb
Superb advice, excellent healthy plants, brilliant next day delivery.
Thanks Matt!
Bamboo Plants
The bamboo was far taller than expected great quality and very fast delivery. Excellent value for money.
Gareth
Great bamboo at a great price.
The plants arrived within three days of purchase and were much more substantial than expected. Not only taller than quoted but also fuller. Will definitely recommend.
Great Service
Everything arrived on time and size and quality as described.
Nothing was too much trouble!
Matt was really helpful and the plants are great.
Highly recommended.
Brilliant
Really enjoyed working with Matt - he was very prompt in answering emails, he gave good advice, he had a sense of humour, and best of all, the bamboo arrived quickly, with strong healthy plants. Far better than what I've seen at garden centres.
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