thebamboocompany.co.uk Reviews 

Very efficient and customer friendly service - having direct contact with the staff and being able to ask questions and advice is really useful and appreciated. The plants arrived on time and were all healthy and in good condition.

I will certainly be using The Bamboo Company again AND recommending it to others. Thanks you

Arrived when they said exactly as described. That's basically all you want

very helpful company, great service, also follow up e.mail to help plant care.

Great advice given over the phone prior to ordering. Always friendly and informative. This is the 2nd time we have used The Bamboo Company. Lovely healthy plants - 1st order thriving 1 year on. Brilliant....

The Bamboo Company have made the experience of buying our first bamboo fun! It arrived earlier than expected and is magnificent, being even larger than advertised so an excellent start to our screening.Customer service has been very good with lots of follow up advice on caring for our bamboo. We may well get another one before too long and will certainly use the same company.

Loved the product, the ease of ordering and of course the wit and charm of the despatch advisory e-mail. Had a problem with the shipping company who lost my bamboo and not great at keeping me informed. However Matt at the bamboo company took ownership, sorted everything out and arranged a replacement to be sent out to me very quickly. Always think the true test of a company and its service is when things go awry and in this case I am very happy with how they dealt with the situation. Thanks Matt.

Over the yellow groove bamboo moon 🌙
Perfect transaction / delivery & communication
⭐⭐⭐⭐⭐
Thank You
😎

Excellent service, and the plants were in great condition.

Great service! they even reminded me to water my bamboo- thank you

Wonderful. Best bamboo I've bought. The plants are so 'full'.
Excellent.

fast service, professional delivery, good quality plants (bought 6 black stem bamboo last year too, which have grown quickly and are healthy). and like the fun emails too. Decent value for money too.

Speedy service, good, strong plants supplied and some humour in their correspondence

I bought a black bamboo plant last week which was sent by carrier shortly before the easter holidays. The plant had gone on a detour with the courier and because of the holiday it had spent an extra two nights at the depot even so communication with the bamboo company was good. And I must say the plant was in really good shape with lots of Culms and bushy foliage and loads of new Culms just breaking through. So different to the sad looking bamboo at a garden centre i had seen. Very happy customer and I would recommend the bamboo company

Very good plants but no Fertiliser as promised. Good firm to deal with on the whole.

Excellent service recieved bamboo plants the next day after ordering. Excellent quality plants just what we wanted and are as they were described. Very pleased and would highly recommend, well worth the money .

Very helpful, a great service & quality plants.

Highly recommended.

Very pleased with the bamboos and promptness of the service

Delivered within a couple of days of ordering, well established plants that will hopefully last for years.
Would use again and recommend to others.

We ordered 8 bamboo plants on the Sunday, they arrived Thursday and planted Saturday. Price very reasonable, bamboo good quality and delivery v prompt. Very satisfied.