The Boiler Blokes Ltd  Reviews 

168
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing service from them. Not only did they respond to a call and attend within the hour but they were clear with what was wrong and how to fix it and went above and beyond to be helpful, supportive... See more

Company replied

Rated 5 out of 5 stars

Wayne and the guys at boiler blokes are amazing, I had an issue with my boiler after moving into a new house. I called wayne and asked for some advice and same day the boiler was inspected and best op... See more

Company replied

Rated 5 out of 5 stars

Contacted boiler blokes about my broken down boiler. Clinton popped around the same afternoon to inspect and diagnose the problem. Quoted an anticipated cost (which was in fact spot on) but also offer... See more

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Rated 5 out of 5 stars

We used The Boiler Blokes to remove our old boiler and hot&cold water tanks, and fit a new combi boiler in a new location in the house, as well as a new radiator. All the guys were fantastic, very pun... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

The Boiler Blokes is a family run boiler installation company based near Aylesbury. We specialise in the installation of domestic boilers and are able to attend to all your boiler installation requirements however large or small. A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work. We are proud to be part of Trustpilot, please read our reviews as well as our website testimonials. Areas We Cover We provide gas and central heating services to homes and businesses to Aylesbury and surrounding villages : Aston Clinton, Wendover, Tring Berkhamstead, Chesham, Beaconsfield, Amersham.


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4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

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(168)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler Blokes - Brilliant Service From Nice People

The Boiler Blokes replaced my 30 year old boiler and radiators this week and I cannot recommend this company enough.
Peter, Clinton, Alfie and Ethan were a pleasure to have in our home, courteous, cheerful, tidy and very professional in their work.Throughout the 2 days they turned up on time, kept us informed and ensured we were completely happy before they departed.The end result is beyond our expectation.
I had several quotes for this work, Boiler Blokes took the time to do a site survey before they quoted and explained what they would do and why. There was no hard sell or baffling jargon. Their price was very fair and the quality of their work was excellent. They even followed up with a call a few days later to make sure we were still happy.
If you live in the Hertfordshire area and are searching for a quality plumbing company to replace or repair your boiler please give them a call.
Nice people with a quality service ethic.

February 26, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Pete

Thank you very much for taking the time to write our team such a fabulous review! It is very much appreciated by us all......

We are delighted that we could provide you with good customer service throughout - Thanks once again for the opportunity to carry out these works for you!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Exceptional Service Beyond just Boiler Maintenance: A Testament to Professionalism and Genuine Care

Since the summer of 2018, we've entrusted Wayne, Clinton, and their exceptional team with our heating needs, beginning with a boiler replacement that set a high standard for what home service should be. Their approach is refreshingly professional—courteous, meticulous, and with a level of customer service that genuinely stands out. They not only exhibit an unwavering commitment to excellence but also bring a personal touch that makes their visits notably pleasant.

What truly sets them apart is their passion for what they do, reflected in their eagerness to go above and beyond. Their annual service is a highlight of our year, not just as a reminder of the warmer months but as an opportunity to experience their unique blend of professionalism and personability. It's rare to find a team that makes a routine service feel like a visit from friends yet maintains the highest standards of their skills.

In a market flooded with options, Wayne, Clinton, i.e. the Boiler Blokes and the team are a beacon of reliability and quality. Their dedication to customer satisfaction and their ability to consistently deliver top-notch service is why we will continue to rely on them for years to come.

February 15, 2024
Unprompted review
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Reply from The Boiler Blokes Ltd

WOW, thank you so much for your incredible review. We are absolutely blown away!
We try hard to excel in each and every point you have mentioned and the fact that you have not only noticed, but taken the time to put pen to paper, makes it even more special to us as a company.
We are lucky to have a great team of lads who strive to do the best they can on each and every job. It keeps them motivated knowing that is doesn't go unnoticed.

Kind Regards

Wayne Wiseman
Director

Rated 5 out of 5 stars

Highly recommended, professional and friendly.

Wayne and his team are extremely professional, efficient and friendly from booking to finishing the replacement of our boiler. They fully explained everything from start to finish and left everything clean and tidy. We cannot recommend them highly enough and we will certainly be arranging for them to carry out our yearly boiler service.

October 11, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Jennifer

Thank you for taking the time to leave us such a lovely review! The team pride themselves on being thorough and tidy and on doing the best job they can.
Glad you were pleased with their efforts and that you're willing to recommend our company to others!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

5 stars for being professional, efficient and friendly.

At the boiler service we were told that the boiler would need replacing. They wouldn't charge for the boiler service and two days later they turned up at 08:00 and fitted a new boiler. Professional, friendly and efficient and we would have no hesitation in recommending them. A 5-star operation.

September 15, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning John

Many thanks for taking the time to leave us such a lovely 5 star review!
It is very much appreciated by the whole team and we are delighted to hear that you will recommend us to others!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent service

Excellent service! When our boiler broke, they came out the next day and fitted a new one. Wayne and his team are incredibly professional, efficient and friendly. They gave good advice and even left us with a free bottle of champagne as a thank you for choosing their business. I would highly recommend.

August 17, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Gayle

A big Thank You from all the team for taking the time to leave us such a lovely review - it is very much appreciated!

We are delighted that you wouldn't hesitate to recommend our company, it truly means so much!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler and tank replacement

The job of replacing the boiler and fitting a new hot water cylinder was completed in one day. The whole experience from the quote to the handing over of the completed job was excellent. We had four guys on site one doing the boiler, one doing the tank replacement and the others doing all the other tasks. The guys were great and kept you up-to-date if required. Overall a great an excellent job

August 31, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Graham

Many thanks for taking the time to leave us all a review! It is very much appreciated by the entire team. Review's really do give us a lovely boost and your kind words certainly did!

Glad you are happy with the job which was carried out and thanks again for choosing our company to complete the works.

kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Fantastic Service

From start to finish the Boiler Blokes were superb. Friendly, proefessional, effecient and clean. Would highly recomend them. In fact I did to my inlaws and they recently experinced the same high level of service from them.

August 21, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Dave

Many thanks for taking the time to leave us a review! It is much appreciated by the entire team.

Thank you too for recommending us to your in-laws - we do love a recommendation!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler replacement

From the time meeting Wayne, receiving my estimate and work commencing, I was very impressed and pleased with the company. I employed Boiler Blokes to replace my boiler and I must say that the work was carried out in a timely, considerate and thoroughly professional manner. The whole work area was left clean and tidy and all waste/lid materials removed. I even received a phone call after the weekend to ask if everything was ok. I have no hesitation in recommending this company.

July 7, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Andy

Many thanks for taking the time to leave us such a lovely review! The entire team love reading the reviews we receive!

Great to hear that you were pleased with the job which was done and that you would recommend us to others!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent replacement of heating system

We used The Boiler Blokes to remove our old boiler and hot&cold water tanks, and fit a new combi boiler in a new location in the house, as well as a new radiator. All the guys were fantastic, very punctual, friendly and tidy. They all worked really hard and did a fantastic job, exceeding our expectations. They checked with us throughout, making sure we were happy with location of pipework, and explained what they were doing along the way. The price was very reasonable, not quite the cheapest....but a lot less than our most expensive quote. Cannot recommend highly enough.

June 6, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Alex

Many thanks for taking the time to leave us such a lovely review - it is much appreciated by the entire team!

We love a recommendation!!

Kind regards

Louise Wiseman
Director




Rated 5 out of 5 stars

I Recommend the Boiler Blokes

The journey to my new boiler started with a service which I’d organised at the start of the Winter. Wayne pointed out the boiler was old and inefficient, but there was no hard sell.

Nearly 6 months later, when I was able to, I contacted Wayne for a quote for a new boiler, he visited quickly, looked at everything that needed looking at, and answered my questions. He delivered a written quote the next day - more than reasonable. He was then available for further questions by phone. The date of the installation was agreed around my diary as much as theirs.

On the day of installation, the team, Clinton, Alfie and Ethan arrived at the time agreed, they talked me through what they were going to do, and worked with me to think about how I could keep a very elderly, ill cat safe.

When there were some possible changes to the agreed plan, they phoned and talked them through with me before going ahead. The did an excellent job of clearing up any mess they made.

The team stayed until the job was complete which was almost 8pm! At the end of the installation Clinton clearly demonstrated how everything worked.

At all times I have been blown away by the professionalism of every Boiler Bloke I met, and I couldn’t recommend them any more! If you’ve got boiler or heating work then give them a call!

May 3, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Bethan

Wow!! You have blown all of us away by taking more than just a few minutes to leave us SUCH an incredible review - Thank you so much...!!

We are so pleased that you've found the whole process as stress free as possible and that you are happy with the work which was carried out.

We value your recommendation!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Outstanding. Highly recommend.

Without doubt the most stress free full heating system installation we have ever had. From the initial visit from Wayne to discuss boiler and radiator options all details were discussed and a detailed quotation was emailed to us promptly. An installation date was booked and over the course of 3 days the team really did an outstanding job. The most courteous 'Blokes' to have working in our property. I honestly cannot recommend the Boiler Blokes enough. A great job Wayne and team. THANK YOU.

April 19, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Warren

Thank you very much for taking the time to leave us such an incredible review! Your lovely comments mean a great deal to the entire team and I'm delighted that you are so happy with the job carried out by our 'Blokes!'

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent service / Highly recommended!

During a routine boiler service, a gas safety issue was identified by Wayne which necessitated some 3rd Party work from an electrician and a builder to bring it up to code. He was always on hand (or contactable) to guide the other trade's work in order to meet the criteria to pass the safety tests. All work has now been completed and we have the issue all sorted. We are extremely grateful for his attention to detail, expertise and 'nothing's too much trouble' approach to the project - highly recommended!

April 13, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good Evening Gav

Thank you so much for your kind words and for taking the time to put “pen to paper” to give us this lovely review. I am glad you are happy with the work Wayne carried out and we look forward to servicing your boiler again next year.

Kind Regards

Louise Wiseman
Director

Rated 5 out of 5 stars

New Worcester Boiler

We had Clinton and Alfie fit a new Worcester boiler for us, as our old one was getting old and not working to full capacity. They arrived on time and did a fantastic job, cleaned up afterwards and would not have known they had been here. Would be pleased to recommend The Boiler Blokes to other clients.

March 8, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Barry

Many thanks for taking the time to leave us such a lovely review! It is very much appreciated by the entire team - we are glad to hear that you'd happily recommend us!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Nobody better than Boiler Blokes!

A big thank you to Clinton, Peter, Alfie and Wayne for the new Boiler and Cylinder installation today! Highly professional and friendly team that kept us in the loop all the way through the installation. If there was a option for a 6 star rating in Trust pilot then I would easy have selected it!!

January 26, 2023
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Gerhard

Thank you very much for taking the time to leave us such a lovely review! Your kind words mean a lot to the entire team.Very pleased that you're happy with the job that was done....

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Wayne was excellent

Wayne was excellent, I thought my boiler was gone but Wayne step by step helped me with the fault codes it was chucking up. Thank you very much for excellent service

December 14, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good evening Sam

Thank you for taking the time to leave us a review - it is very much appreciated!

Glad that we could be of assistance and get you up and running again....

Kind regards

Wayne Wiseman
Director

Rated 5 out of 5 stars

Outstanding Boiler Blokes

On deciding our old boiler of 30+ years needed replacing, we began, with some trepidation, to research installers. After much searching we came across the website for The Boiler Blokes. The fact that they are a family business, allied to their reassurances that they treat every house like it's their own, and also reading reviews, were the key reasons we contacted them for a quote. From the day Wayne called to our home to provide a quote, we felt sure we had made the correct decision. Wayne and his team were outstanding, and a pleasure to have in our home. They arrived bang on time on the first installation day, and in addition to Wayne, Clinton, Peter and Alfie were polite, and from the outset displayed respect for our home, working in a neat and tidy manner. They were at all times reassuring, keeping us informed of what they were doing, and why. The work was high quality, with minimum disruption, and all executed in a friendly and good humoured manner. Following the installation, Wayne was on hand during the following days to ensure everything was working okay, and we were happy with the work. We cannot recommend The Boiler Blokes highly enough, and for anyone who wants high quality boiler installation, carried out by a professional, polite and caring company, then look no further than The Boiler Blokes.

November 9, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Seamus

WOW!! Thank you SO much for taking the time to leave us such a fabulous review!! It is greatly appreciated by the entire team and has made us all glow on this very chilly day.....

We are delighted that we were chosen to replace your boiler and that you're so happy with the job which was done!

Heartfelt thanks once again for this fantastic review..

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Thank you Boiler Blokes!

I have to reiterate all the positive comments from previous customers...efficient, professional,patient and polite. I was very happy to have Clinton, Peter, Alfie and Wayne in my home and after having a less than adequate heating system for several years, I am delighted that everything was done in two days...just in time for the approaching cold snap. I would not hesitate in recommending the Boiler Blokes!

December 6, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Sue

Thank you so much for taking the time to write us such a wonderful review - it is very much appreciated by the entire team!
So pleased that we could make your home warm and toasty just in the nick of time....

Thanks again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, could not have done more. Professional and thorough.

November 4, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Rud

Many thanks for taking the time to leave us a review - it is very much appreciated by the entire team!

Glad that you're pleased with the work which was carried out

Kind regards

Louise
Director

Rated 5 out of 5 stars

Would definitely reccomend!

We used boiler blokes to remove our back boiler and replace with a combi. They were very friendly, helpful, clean and did an amazing job! Would definitely reccomend!

October 19, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Fiona!

Thank you for taking the time to leave us a review - it's much appreciated by the whole team!

We welcome recommendations - a great form of advertising!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Highly recommended

Highly recommended - one of the most hard working, professional, friendly and conscientious team that we have come across. We're delighted with their work and we definitely made the right choice to go with the local Boiler Blokes.

August 25, 2022
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Richard & Jo

Many thanks for taking the time to leave us a review - it's much appreciated by all the team!

Kind regards

Louise Wiseman
Director

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