The Boiler Blokes Ltd  Reviews 

168
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing service from them. Not only did they respond to a call and attend within the hour but they were clear with what was wrong and how to fix it and went above and beyond to be helpful, supportive... See more

Company replied

Rated 5 out of 5 stars

Wayne and the guys at boiler blokes are amazing, I had an issue with my boiler after moving into a new house. I called wayne and asked for some advice and same day the boiler was inspected and best op... See more

Company replied

Rated 5 out of 5 stars

Contacted boiler blokes about my broken down boiler. Clinton popped around the same afternoon to inspect and diagnose the problem. Quoted an anticipated cost (which was in fact spot on) but also offer... See more

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Rated 5 out of 5 stars

We used The Boiler Blokes to remove our old boiler and hot&cold water tanks, and fit a new combi boiler in a new location in the house, as well as a new radiator. All the guys were fantastic, very pun... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

The Boiler Blokes is a family run boiler installation company based near Aylesbury. We specialise in the installation of domestic boilers and are able to attend to all your boiler installation requirements however large or small. A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work. We are proud to be part of Trustpilot, please read our reviews as well as our website testimonials. Areas We Cover We provide gas and central heating services to homes and businesses to Aylesbury and surrounding villages : Aston Clinton, Wendover, Tring Berkhamstead, Chesham, Beaconsfield, Amersham.


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4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

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(168)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant team

Outstanding from start to finish - Wayne and the team were fantastic - brilliant communication, thorough and excellent workmanship. Wouldn’t hesitate to recommend them, and look forward to using them again.

March 15, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Kirsty

Thank you for taking the time to leave us a review - it's much appreciated by the whole team! Recommendations are a huge compliment to us and a wonderful form of advertising.

Many thanks again for your lovely comments!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Outstanding service.

I just wanted to take the time to say a huge thank you. From our initial enquiry to proceeding with changing the whole heating system your communication has been outstanding. You have been patient and explained everything more than once. You’ve provided different options and understood the challenges of arranging during a global pandemic.
The whole process has been so smooth. We are delighted that they now have a home with hot water and heating, it’s more energy efficient and hopefully will save us money.
We are thrilled and want to say a big thank you - I wouldn’t hesitate to recommend you to others.

March 8, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Kirsty

Thank you very much for taking the time to leave us such a lovely review - it is very much appreciated by the whole team! Recommendations are always a wonderful form of advertising....

We aim to provide the best customer experience we can right from first contact, through to completion of the work as well as aftercare and we are delighted that all is well, warm and efficient!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Absolutely tremendous job on an old Victorian House

Wayne, Clinton, and Alfie did an absolutely fantastic job at my house back in November 2020 (apologies for the late review). The job required a complete change in the boiler system, and brand new radiators throughout the whole house. As well as this, due to the age of my house, there were many different types of pipework identified by the team (copper, plastic, lead, steel), which the Boiler Blokes Team successfully managed to negotiate through, simplifying and removing lots of pipework which had been added over the years but never removed by previous tradesmen. The difficulty of the job was acknowledged by the team themselves as one of the most complicated systems they have come across. If you are looking for boiler / heating tradesmen that do a thorough job, leaving no stone unturned, and have a high degree of professionalism, then look no further than the Boiler Blokes Team! Wayne, Clinton, and Alfie were a pleasure to have around as they were all very easy to get along with, and they also left the house in a tidy manner at the end of each day. Given the size of the job, I was very pleased with the fact that they managed to upgrade the boiler, cylinder, removal of pipework, installation of radiators, and a new smart programmer system (Nest) within 5 days! For years we have had issues with the circulation of hot water around the house and since the Boiler Blokes have upgraded our boiler system and simplified / removed the excess pipework (of which there was so much), we no longer have these issues. Appointing the Boiler Blokes to do this job has been one of the best decisions I have made. We will be using the Boiler Blokes for the annual maintenance of the boiler / heating system as they have done such a tremendous job! Thank you so much Wayne, Clinton, and Alfie!! We will be using you for any similar types of work required in the future.

Zakir

February 12, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Zakir

WOW!!! We were all completely blown away by the incredible review you wrote for us. Thank you so much for taking the time to write such a lengthly, detailed and wonderful review - it is very much appreciated by the whole team!

We are thrilled that Wayne, Clinton and Alfie were able to get your system working efficiently and get rid of the long standing issues which you've experienced in the past. We pride ourselves on providing the best customer experience we can from our initial quote right through to completion of the works and ongoing aftercare.

Many thanks once again for your incredible review and for deciding to proceed with us!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent all round

Excellent all round. Had Clinton back for several jobs now! Very happy with the work.

February 5, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon!

Many thanks for taking the time to leave us a review, happy that Clinton has been able to help and that you're pleased with the work he's carried out.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Happy customers When we needed to replace our ancient…

When we needed to replace our ancient boiler we asked our neighbours if they could recommend a company. How pleased we are that they recommended The Boiler Blokes.
We were very impressed with everything about the company, from the detailed quote to the actual installation and then a follow up call the next day to check that everything was as expected.
It was really cold on the installation day and it was a long working day but the team remained cheerful throughout the day. We cannot fault anything, the boiler works beautifully, it was installed carefully and neatly and all the radiators were checked to ensure they were working properly before they left.
We were given detailed instructions about the boiler and all the relevant information was given to us in a folder.
We were very impressed with their attention to detail, eg in the positioning of the room thermostat, matching of the bricks and the brickwork itself. These are the things that you can see and it fills you with confidence about the quality of the installation as you know they will have applied the same high standards.
At the end of the installation everything was left really clean and tidy and all the rubbish was removed, had it not been for the blissful heat you would not have known they had been there!
Their customer service is second to none and we would have no hesitation in recommending The Boiler Blokes to anyone in need of a new boiler .

January 27, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good morning Denise

Wow!! Blown away by the amazing review you've left us! Thank you so much for taking the time to write such an incredible review, your kind words are very much appreciated by all of us.

We pride ourselves on providing the best experience for our customers from our initial visit right up to the aftercare and it's the little touches that make a big difference. We are delighted that all is well and that you are toasty warm once more!

Thank you once again for your wonderful comments and for choosing us to install your new boiler.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Really excellent.

Really excellent - we had a boiler programmer problem, which was swiftly resolved, and boiler service was carried out with great precision.
Wayne also identified we had a water leak, which had been producing noise for some time. He tracked it down to a concreted-in section of piping beneath the kitchen floor, and replaced it.
The charges were reasonable, Wayne was very considerate, (I cannot move easily, as the result of a Stroke) and explained what he was gong to do very clearly, at each stage. Really excellent! Thanks.

January 19, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Pete

Glad that we were able to get there in the end and that the problem is solved now! Many thanks for taking the time to leave us such a lovely review - it is very much appreciated.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Genuinely from start to finish such…

Genuinely from start to finish such fabulous customer care. I felt valued, the team were knowledgeable, friendly and honest. I am very happy with the work undertaken and service received, I would absolutely recommend The Boiler Blokes!

January 19, 2021
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Lindsay

Thank you so much for taking the time to leave us such a lovely review - your wonderful comments and positive feedback are valued very much and I will share them with the rest of the team!

Delighted that you were so pleased with the entire process from start to finish...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

The best in the area.

I required an “ ancient” part replaced and a new one fitted to cure a water leak. Their engineer, Wayne, arrived on time and carried out the repair without fuss.
As usual he was friendly, polite and very professional.
All carried out to our entire satisfaction. We would never use any other Company for our heating and servicing work. Truly superb.

December 17, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good evening Brian

Thank you so much for taking the time to leave us such a lovely review - your kind remarks are very much appreciated by us all! Very glad that Wayne was able to get your system up and running again..

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Wayne and his team fitted us a new…

Wayne and his team fitted us a new boiler and radiators. The team were efficient, friendly and kept everything very tidy and clean. Fantastic service and will be using them again.

December 14, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good evening Thomas

Many thanks for taking the time to leave us a review - we all really appreciate your lovely feedback! We aim to always leave homes as we found them and to provide the best customer service possible throughout the process.

Thanks again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler Blokes are truly fabulous

Boiler Blokes recently fitted my new boiler and I said at the time, I would give them 10 stars if I could. Today I called Wayne for help with a water leak that had knocked out my electrics. Despite the leak being nothing to do with them, Wayne immediately offered to come over and look in my loft to see if he could find the leak. He spent ages searching until he eventually found the culprit in the airing cupboard. Then he fixed it, despite general plumbing not being a normal part of their service portfolio. Not just that; he removed and dried the very many video games, train set and photo albums stored in there. This is not just an excellent service, this is Boiler Blokes service. They truly go way beyond excellence. I cannot recommend them enough. Thank you guys; you are stars!

December 3, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Donna
Wow!! Thank you so much for taking the time to leave us this glowing review - it's really made our day!
So glad that Wayne was able to locate and repair the leak and that all was well - dry and tidy!! Your wonderful comments are very much appreciated by us all - Thank you.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

The Boiler Blokes were brilliant from…

The Boiler Blokes were brilliant from beginning to end. Everything about their work was professional and meticulous - from their quote (which was the lowest of all the companies that came out to provide one) to cleaning up after installing our new boiler. They then surprised us with a bottle of champagne to thank us for using them, when it was us that had the thanking to do. I am delighted that we decided to go with The Boiler Blokes and I cannot recommend them more highly.

November 26, 2020
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Reply from The Boiler Blokes Ltd

Good evening Rachel

Thank you so much for taking the time to leave us such a lovely review! Your wonderful comments and positive feedback are very much appreciated by all the team. We really value recommendations - Thanks once again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Wayne

Wayne, Clinton an Alfie were a fantastic team and couldn't have completed the job of changing our boiler and all that entailed, with more care. I would highly recommend their service. Louise was also brilliant behind the scenes. Thank you

November 24, 2020
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Reply from The Boiler Blokes Ltd

Good evening Emma
Thank you for taking the time to leave us such a wonderful review - it is very much appreciated by all of us!
Recommendations are always gratefully received and highly valued.

Kind regards
Louise Wiseman

Director

Rated 5 out of 5 stars

Extremely impressive!

Our boiler needed replacing fairly urgently as we didn't have any hot water. Our normal plumber was too busy to do the work, so I found The Boiler Blokes on the Worcester Bosch website and read the excellent reviews. Impressively, despite also being extremely busy, Wayne turned up to quote the same evening and they managed to fit us in just a few days later on a Saturday. The team turned up at 7:30am and due to some unexpected complexities of the job didn't finish until 8:45pm. Throughout this extremely long day they didn't take a break or even stop for lunch. Wayne, Clinton and their apprentice Alfie were unfailingly professional and remained in good humour throughout. We were extremely impressed and wouldn't hesitate to recommend this company to anyone considering a new boiler. It is not often I am blown away by service nowadays but these guys well and truly achieved that. If you need a new boiler then really don't look any further. Very highly recommended!

October 26, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Fiona

Wow!!

Thank you so very much for taking the time to leave us such an incredible review - it is hugely appreciated by all of us. We pride ourselves on our reputation and providing a good customer experience from beginning to end and are delighted that you were so happy with the installation!

Kind regards

Louise
Director

Rated 5 out of 5 stars

From the initial quote visit to the…

From the initial quote visit to the completion of the work, Wayne and his team have been superb!
They were friendly yet consummately professional, punctual and paid meticulous attention to keeping the work spaces clean and tidy. They were very knowledgeable and trustworthy, and I wouldn't hesitate to recommend them. The icing was on the cake was the follow up courtesy call I received this morning to check that I was happy with the work. All round - a fantastic service - thank you!

October 9, 2020
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Reply from The Boiler Blokes Ltd

Good afternoon Pippa

Thank you so much for taking the time to leave us such a wonderful review - it is greatly appreciated by all of us!
We are delighted that all went smoothly and that you are so pleased with the work which was carried out. We pride ourselves on our reputation and personal recommendations are the best form of advertising in our view!
Thanks once again.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Boiler Replaced and Relocated. 1st Class Job

I decided to us the Boiler Blokes based on their TrustPilot reviews. ( I run my own business and know what's involved in getting a 5 star rating) We had a leak of water earlier in the year and decided with all the other work needed to fix the house up, that now was the time to upgrade the boiler and move it to the loft. All I can say is what a slick and friendly service. Arrived to look at the job on time. Delivered the quote on time. Started the job on time and worked flat out in order to complete the job on time. Leaving the house clean and tidy each day. (which given the turmoil caused by the leak earlier in the year, is no mean feat) We had a problem with the bathroom towel rad the following day. After months of dealing with other trades etc we were almost certainly overly grumpy about it. But Wayne and Clinton took it in their stride and it was sorted quickly and efficiently. The way in which a company handles problems is always a measure of their overall standards too. I just wish all the other trades we have been dealing with lately were up to this standard. Completely recommended!

October 6, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Jim
Wow!! Thank you so much for taking the time to leave us such an incredible review. Your kind words and recommendation really do mean the world to us as we pride ourselves on our work ethic and reputation.
Delighted that you are so pleased with the work which we carried out and the state in which your home was left at the end of the installation.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Replacement Boiler

Our boiler broke down and was non repairable, after we contacted the Boiler Blokes Clint came round the next evening to check what could be done explained our options for a replacement we had the quote the next day and they came the following week very quick and efficient.

All the team were polite courteous and hardworking very clean and we are delighted with our new boiler. We were treated as valued customers made to feel special. The handover and explanation was very detailed.

I would highly recommend the Boiler blokes we are really happy with their work and the back up support provided and their pricing was very competitive.

October 1, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Andy

Thank you so much for the wonderful review you've left for us - it's very much appreciated! Recommendations are the best form of advertising and are gladly welcomed. We are all very happy that you are pleased with everything that was done and that you're toasty warm once more!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent Service from start to finish!

We had a new boiler and new radiators fitted yesterday. They arrived early and worked tirelessly throughout the day.

The team Wayne, Clinton and Alfie were very professional and friendly. And we enjoyed some humour along the way. Our home was left incredibly clean and tidy.

So many thanks to you all for your hard work. And I would not hesitate recommending them.

September 30, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Ann

Many thanks for taking the time to leave us such a lovely review! Glad the boys were in good humour and that the installation was better than you'd anticipated.
Recommendations are the best form of advertising and are always very welcomed!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

New boiler

Wayne, Clinton and Alfie, fitted our new boiler today. We would like to thank you all for your first class service and professionalism throughout, from providing the quote to installation, the quality of the installation goes beyond our expectations with all our requests met. We where treated with kindness and respect throughout, and are so happy to have chosen the Boiler Blokes to work in our home.
Kind Regards Alan & Debbie

September 23, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Alan and Debbie
Thank you so much for your very kind words and incredibly lovely review - it is much appreciated by all of us as we pride ourselves on our reputation.
We are very happy that you chose us too!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

What a team they make.

If you need a new boiler fitted look no further than the Boiler Blokes ,from the initial consultation to having the boiler fitted on the day everything was totally professional and efficient, they arrived bright and early and worked tirelessly throughout the day ,once everything was up and running Wayne explained how everything worked and left us with a folder of all the manuals . After they had left apart from having a new boiler you wouldn't have known they had been everything was so tidy and clean, we can't thank Clinton ,Alfie and Wayne enough they are credit to their profession.

September 18, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Jackie,
Thank you so much for taking the time to leave us such a glowing review - it really means so much to us to have lovely feedback from happy customers!! We pride ourselves on our reputation and always aim to leave people's houses tidy and clean once the work is completed.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

I couldn’t recommend these guys highly…

I couldn’t recommend these guys highly enough.
They changed my boiler from a system with water tank to a combi boiler and moved it in to my garage from the kitchen.
From start to finish they were brilliant. Everything was explained to me clearly before they started the job. The work they have provided we are very pleased with and reasonably priced. Definitely will be using them again.

September 4, 2020
Unprompted review
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Reply from The Boiler Blokes Ltd

Good afternoon Kirstie
Thank you so much for leaving us such a lovely review - we appreciate your time! We aim to make boiler replacement as straight forward as possible and are glad that you are so pleased with the process and the outcome.

Kind regards

Louise Wiseman
Director

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