The Boiler Blokes Ltd  Reviews 

168
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing service from them. Not only did they respond to a call and attend within the hour but they were clear with what was wrong and how to fix it and went above and beyond to be helpful, supportive... See more

Company replied

Rated 5 out of 5 stars

Wayne and the guys at boiler blokes are amazing, I had an issue with my boiler after moving into a new house. I called wayne and asked for some advice and same day the boiler was inspected and best op... See more

Company replied

Rated 5 out of 5 stars

Contacted boiler blokes about my broken down boiler. Clinton popped around the same afternoon to inspect and diagnose the problem. Quoted an anticipated cost (which was in fact spot on) but also offer... See more

Company replied

Rated 5 out of 5 stars

We used The Boiler Blokes to remove our old boiler and hot&cold water tanks, and fit a new combi boiler in a new location in the house, as well as a new radiator. All the guys were fantastic, very pun... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

The Boiler Blokes is a family run boiler installation company based near Aylesbury. We specialise in the installation of domestic boilers and are able to attend to all your boiler installation requirements however large or small. A large amount of our work is obtained by word of mouth, a situation we want to continue as our reputation means everything to us. Our aim will and always has been to ensure customer satisfaction from the moment of contact to the completion of all the work. We are proud to be part of Trustpilot, please read our reviews as well as our website testimonials. Areas We Cover We provide gas and central heating services to homes and businesses to Aylesbury and surrounding villages : Aston Clinton, Wendover, Tring Berkhamstead, Chesham, Beaconsfield, Amersham.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(168)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Industry leading service, an excellent experience!

Had The Boiler Blokes upgrade my heating system this past week; I won't beat around the bush, they were fantastic and I have no complaints.

From quote to completion communication was prompt / detailed, the gentlemen who performed the work on site were punctual, conscientious, tidy and friendly.

The whole process was so good it is making me consider further works that I had not considered purely because dealing with this company is a pleasure. I fully recommend anyone reach out to them for their services!

January 9, 2022
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Bob

Wow!! Thank you so much for the incredible review you've left us - we are all so appreciative of your lovely comments and the time you took to write it..

It's lovely to hear that you are so happy with the entire service provided, from initial quote through to the completion of the work and that you'd be happy to recommend us to others - thank you!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent quality of work and customer service!

The Boiler Blokes replaced my gas boiler. I was very impressed with their quality of work, professionalism and friendliness. They did the job at short notice, explained everything clearly and brought along a small fan heater so I wouldn't have to sit in the cold all day while they completed the work. Customer service and customer care; does not get better than this!

December 12, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Sandrea

Many thanks for taking the time to leave us such a lovely review, it's much appreciated by the whole team!
Glad that you are warm and toasty in time for the winter weather...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Relocation & repair of boiler

We had to have remedial work to location of boiler due to non conformance to building regs plus boiler repair. Very satisfied with communications from the outset and the on site team today were on time, efficient, courteous, tidy with an excellent attitude. Would highly recommend The Boiler Blokes.

December 1, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Michael

Many thanks for taking the time to leave us a review - it is very much appreciated by the whole team!

Recommendations are the best form of advertising and we're delighted that you'd be willing to tell people about us...

Thanks once again!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent company

Excellent service and very professional. Extremely happy with everything. We would definitely recommend them. Lovely guys.

November 29, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Carla

Many thanks for taking the time to leave us a review - it's very much appreciated by the whole team!

Glad you are warm and toasty in time for the winter weather...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

A very happy customer!

A very professional group of guys who I would absolutely recommend. I had a new boiler and rads fitted and they did a great job. My old back boiler was removed and a new one fitted in the loft so a lot of new pipe work was needed.
They were polite, cheerful, turned up on time and were extremely tidy and respectful.
All in all a dream team!

November 3, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good morning Di

Many thanks for taking the time to leave us such a lovely review - it is very much appreciated by the whole team!

Glad you are happy with the job they did - enjoy being warm and cosy this winter!

Kind regards
Louise

Rated 5 out of 5 stars

Boiler Replacement

The Boiler Blokes recently replace my boiler. The were extremely courteous and professional with good communication and the quality of their workmanship was thorough and excellent.

October 19, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Gary

Many thanks for taking the time to leave us a review!
Your lovely comments are very much appreciated by the whole team.

Kind regards
Louise

Director

Rated 5 out of 5 stars

Thank you Boiler blokes

The team were extremely polite and helpful. Keen to explain everything to us in courteous manner. The old cylinder and tank were removed and everything was left clean and tidy. I would highly recommend them. My builder who came in after them said he would also recommend them looking at their work

September 17, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Chris

Many thanks for your kind words, they are much appreciated. It is a great system that you chose and we hope it will give you many years of good service.

I have forwarded your review onto the team which will make their day!

Kind Regards

Wayne Wiseman
Director

Rated 5 out of 5 stars

Boiler Blokes Best in Class!

Boiler Blokes set the standard for how work should be done, to the highest professional standard like I've ever seen in the UK!

Firstly, Wayne stuck to his promise to slot us in at the earliest possible date, all three vans arrived punctually, protected our carpets and cleaned up thoroughly before leaving even though it was getting late and they had to go another job afterwards.

Needless to say they installed the best boiler on the market (Worcester) which is better than what British Gas quoted us for at a much higher price!

They were also pleasant to speak to and Clinton's hand-over at the end capped the professional touch. The boxed bottle of champagne we received just put the cherrie on the top!

We recommend Boiler Blokes to anyone who needs to install or fix a boiler properly at a reasonable price, no doubt I will be passing on the word to all my friends and family!

August 6, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon!

Wow!! The biggest Thank You from all of us on the team for taking the time to write us this incredible review. It is hugely appreciated by us and so lovely to hear how happy you are with the installation and everything associated with it.

We aim to leave your home as we found it and pride ourselves on being honest, reliable and hard working - important traits for any tradespeople. We value your recommendations too - a personal recommendation is the best form of advertising!

Many thanks once again.

Louise Wiseman
Director

Rated 5 out of 5 stars

Outstanding

I only really give reviews when I am
totally blown away by a company and this review is exactly because of that.

We needed a new boiler fitted and various other plumbing work such as news rads, trv’s, a new hot water tank fitted and we also wanted a smart heating control system to be set up, so it was rather a big job.

We contacted several local bussiness and decided to go with The Boiler Blokes as we was really impressed with Wayne’s knowledge and honest advise and we are soooo pleased that we did. We was totally blown away with the level of service, professionalism, quality of work and to top it off they are such lovely people.

From the very start of the initial quotation to the completion of the work I can honestly say these guys are the most hard working and honest tradesmen.

They started the job bang on time at 7am and managed to complete all the work in one day. The work was done to such a high standard and they left the house completely spotless.

Wayne, Peter, Clinton and Alfie thank you so much for the amazing job you’ve done, we are over the moon and know we are in safe hands going forward for any of our boiler/plumbing needs.
P.s thanks again for the bottle of champs 😊

August 4, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good morning Gemma

Wow!! We are all incredibly blown away by the fabulous review you've taken the time to leave us - Thank you so much!!

We aim to make the entire process as smooth and painless as possible for our customers so we're delighted that the Blokes delivered on all fronts.

Enjoy the fizz!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Fantastic service start to finish

We have been ripped off before with a boiler in a previous property and the price was very expensive, following this we decided to go with people recommendations who have had previous experience.
Our Boiler died in June and our British Gas contract could not even send out anyone until the middle of July just to examine, we ended up with an independent Gas Safe Engineer who deemed it fatal. I have heard the Boiler Blokes jingle previously on Mix 96 and thought it sounded cheesy, but speaking with the engineer who came out he recommended The Boiler Blokes.
Wayne came out to survey bang on time and checked our water pressure and confirmed it would be ok to remove our boiler from our kitchen and replace into our loft. When the quote came back we were very happy with the price. Remove boiler, water tanks, hot water tank and relay pipes to the loft and it would be a 2 day job.
I was not at home when the installation was done but wording this on my husband who was so impressed with the work, they turned up on time and laid out dust sheets keeping areas clean, keeping a professional and friendly attendance through the 2 days.
Everything about the installation was perfect, and although we were without heating or hot water for over 5 weeks (was going to be 9 weeks but they found us a cancellation, thank god) that goes to show how good the company are and are inundated with jobs.
To finish it off we were produced with a bottle of champagne which was not to be expected.
This was a brand new boiler in the Worcester Bosch collection which can link to a remote or wired thermostat and we were the first to be installed by them, after having no heating for over 5 weeks the day after the installation we couldn't turn the heating off. Wayne turned up within 30 minutes and managed to sort this out a learning curve for them for future with an element of the boiler.
I highly recommend the Boiler Blokes and they deserve their 5 stars on Trustpilot.
Thank You Thank You Thank You

August 1, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good morning Francine

Wow!! We are all so humbled by the incredible review you've taken the time to write us - Thank you, it is very much appreciated by the whole team!

So glad we could get your installation done sooner rather than later and that we were able to get your heating turned off speedily - something for us to bear in mind when fitting another of those models!!

Personal recommendations are the best are are highly valued by us - Thank you once again for all your very lovely comments...

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Honest and reliable. The best!

I have been using these guys for years. As a disabled, single mother I truly believe that these are good guys. They only replace bits when needed and don't overcharge. They are punctual, polite and swift. I can't recommend them enough.

July 25, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Felicity

Many thanks for taking the time to leave us a review.

We pride ourselves on being competitively priced, reliable and honest and are glad that you're willing to recommend us - it means a lot to us all!

Kind regards
Louise Wiseman

Director

Rated 5 out of 5 stars

OUTSTANDING !

OUTSTANDING !! is the only word to describe my experience with the Boiler Blokes , workmanship , staff , professionalism , all outstanding , would i recommend them to friends , I already am !!

July 22, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Malcolm

Thank you so much for taking the time to leave us this wonderful review - your kind words are very much appreciated by all the team!
Recommendations are always highly valued - Thank you...

Kind regards
Louise

Rated 5 out of 5 stars

The Boiler Blokes Simply the Best!

The Boiler Blokes Simply the Best!

We had a new Worcester Bosch boiler fitted by the Boiler Blokes and I can honestly say they are the best trades people I have ever had any work done by.

From the initial quotation survey visit by the MD Wayne to the day of the works performed by Peter, Clinton and Alfie they exceeded my expectations on every level.

The day before the job I was contacted and asked if I'd prefer a 0730 or 0800 start time (what fitter starts before 0900 in this country?!).

They arrived bang on time and greeted both my wife and me politely by name. They then proceeded to tell me what they planned to do for the day, prepared all their tools and materials and protected all floor areas that they would access with heavy duty dust sheets.

All the team were the politest, happiest and most cheerful people you could ever wish to meet, and their enthusiasm for the day was matched with their utter professionalism in performing the job.

As well as fitting the boiler (in the garage), they had to remove an old tank from the loft, reconfigure various pipework between loft and airing cupboard, flush the entire radiator system and install a new Nest control system. This all took an amount of time but they stayed till they completed the entire job, and demonstrated how the Nest controller worked and talked me through a pre-prepared folder of documents and booklets for all the equipment. They finally left around 19:45 on the Friday evening after nearly a 12 hour day on the job. Again, what fitters would do that in this country?!

Within minutes of the system having been commissioned we had radiators hotter than I'd ever felt them before, and the boiler is whisper quiet.

And to top it all off they even presented us with a boxed bottle of quality Champagne as thank you for our custom and for having looked after them with teas and coffees (and a few biscuits too).

Just today (3 days since fitting) I've also received a follow up courtesy call to check that everything is still ok and that I'm happy with the installation.

These guys are simply the best and I wish every trades person and company were this professional, diligent, respectful (of the customer and their home), and just downright pleasant to employ.

I would unequivocally recommend the Boiler Blokes to anyone thinking of upgrading their boiler / heating system.

June 7, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good morning Jason

WOW!!

We were all so overwhelmed by the incredible review which you took the time to leave for us. Thank you so much for all your kind words.

We are delighted that you were so pleased with all the work which was carried out and by the attitude of the team on site - they are a very happy bunch!!

So glad that everything is working efficiently and quietly and that you were left with a tidy home too - we pride ourselves on the reputation which we've built and really value personal recommendations - Thank you!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

The Boiler Blokes.. the epitome of professionalism..…

The Boiler Blokes Team turned up on time.. great start.
Incredibly well presented and polite. Explained the impact on the business while they were working and away they went.
Little or no impact occurred and by late afternoon we were the proud recipients of a modern and efficient new boiler. Great brief on its operation, all paperwork presented in a folder for us to keep with a copy of the invoice made out and also in the folder. Four man team, always following the COVID protocols and never once slipped from their cheery, polite, professional demeanor. Cannot recommend highly enough and having used them domestically thoroughly delighted to use them for the business as well. The team are the epitome of professionalism, from presentation to departure.. all in all a very slick and value for money experience :)

May 26, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good evening Scott

Wow!! Thank you so much for taking the time to leave us all such a lovely review. It is hugely appreciated by the whole team.

So pleased that everything ran smoothly and with minimal disruption to your business. We value personal recommendations highly and are delighted that you'd be willing to recommend us to others in the future - Thank You!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

great service from start to finish.

great service from start to finish.
Wayne came out to our home and surveyed what work was needed to be done to change us from an old fashioned warm air vent heating system to a new boiler and radiators.
on the day of installation the team turned up right on the time they said they would and started work straight away.
Wayne, Clinton, Alfie & Peter turned up on time each morning and worked through till late. they cleaned up and left the work area clean and tidy each day At the end of the installation everything was left really clean and tidy and all the rubbish was removed . the team were polite and friendly at all times laughing all the time and enjoying their work,
the hot water is ready in an instant and the radiators heat up nice and quickly and as an added bonus has added a real boost to our shower with increased water pressure.
we would not hesitate to recommend the Boiler Blokes to any one who needs a new boiler system.
thank you for your excellent service.

May 26, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good evening Andy

Thank you so much for taking the time to leave the team such an incredible review - it is very much appreciated by us all!

We are delighted that you are so happy with everything which was done and that you can now enjoy a powerful shower too - nothing better!!

We value personal recommendations highly and are really pleased that you'd be willing to recommend us in the future - Thank you!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Emergency call out

I have just noticed that Boiler Blokes are advertising in The Wendover News and are on Trustpilot. I would like to give a belated review. My central heating and hot water system had broken down in a very cold spell in April. I called Boiler Blokes and Clinton visited us within the hour. He diagnosed the fault and arranged to call as soon as he received the ordered part. Two days later Clinton fitted the faulty part and our boiler started working immediately. I cannot recommend Boiler Blokes highly enough.

May 8, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Marlene

Many thanks for taking the time to leave us such a lovely review - it is very much appreciated by all the team!

Glad that Clinton was able to get your boiler up and running, especially with the weather still being so chilly....

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

I can’t sing the praises of this…

I can’t sing the praises of this company enough. From first enquiry to the completion of the fitting of a new boiler, they were friendly and professional. The initial survey carried out by Wayne was very thorough and he gave valuable advice regarding the type of boiler that would meet our requirements. On the day of installation, the team arrived on time and laid dust sheets throughout our house - believe it or not, even on the patio where drilling would be carried out to fit a new flue. The team worked hard and the boiler was installed in a day. On completion of the work they carried out a thorough cleaning and nobody would know that they had been - apart from the fact that we had heating and hot water! I would strongly recommend this company without any hesitation.

May 1, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good evening Gordon

Wow!! Thank you so much for taking the time to leave us all such an incredible review - your lovely comments are very much appreciated by all the team and we are so pleased that you're warm and toasty once more!

We try to treat our customers home's as if they were our own and nobody wants to be left with any cleaning up to do once we leave.

Hopefully by now you're enjoying a wonderful soak in a hot bath...!!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent job by the team

Excellent job by the team, professional to the letter. Kept the house tidy and cleaned each night before they finished.

Very polite and friendly team, explaining everything as they progress in a way that was understandable - outstanding would definitely recommend, in fact already have

Andy (Wendover)

April 18, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good morning Andrew

Thank you so much for taking the time to leave us such positive feedback - your review is very much appreciated by all the team!

Recommendations are a great form of advertising and are hugely welcomed. So glad you're happy with the job we did!

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Excellent from start to finish

From start to finish the guys were excellent.

Wayne came out to quote and was very friendly but very professional. I could tell straight away he knew his stuff and gave quick and direct answers to my questions, giving me a lot of confidence that he knew what he was talking about.

I had some concerns over how the install would go due to the type of existing boiler I had. However Wayne put me at ease by knowing exactly how he would deploy his services including accessing a tricky position for the new flue.

The guys arrived on time and started straight away. It was a big job and they were flat out all day but managed to get it all done in one day. Big ++

Their workmanship is excellent.

I would highly recommend The Boiler Blokes to anyone!

March 26, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good evening Ed

Many thanks or taking the time to leave us such a wonderful review! It is very much appreciated by all of us on the team.

Recommendations are highly valued by us and are a fabulous form of advertising!

Many thanks once again.

Kind regards

Louise Wiseman
Director

Rated 5 out of 5 stars

Clinton and Wayne are amazing

Clinton and Wayne have done an amazing job for us. They have worked with our old system keeping it running, put in a new system for us and then reworked it after an extension.
Every time they have worked for us, they have been responsive and done an excellent job for a decent price.
I will never use anybody else.

March 23, 2021
Unprompted review
The Boiler Blokes Ltd  logo

Reply from The Boiler Blokes Ltd

Good afternoon Ian

Thank you so much for taking the time to leave us such a lovely review - it is very much appreciated by the whole team!

Kind regards

Louise Wiseman
Director

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look