2nd time of having our boiler at our caravan, serviced with this Family run Company. Wayne the owner was great, on time, very friendly, thorough & explained everything he was doing. Would 100% recomme... See more
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Old boiler removed and new combi installed. Wayne visited to survey the property, next day submitted quote. The following week Brandon, Cameron & Dillon (a credit to the company) arrived to start wor... See more
Had a really great experience with 2 great engineers. They arrived on time were polite and considerate removing shoes etc. aside fro promptly dealing with my issues they were kind enough to explain so... See more
So happy to have found Wayne and his team. We had a new boiler installed and from the moment Wayne came round to check our requirements and provide advice I knew we had found the right man for the job... See more
Company details
Written by the company
The Boiler Engineer Ltd is located Near Ashford Kent, offering New Gas Oil & Lpg Boiler Installations, Service & Repair, Landlord /Homeowner Gas Safety Inspections, System Upgrades, New Boiler finance options available including 0% Finance. Covering Ashford, Tenterden, Romney Marsh, Folkestone, Canterbury and surrounding towns and villages. The Boiler Engineer Ltd are Kent County Council Trading Standards Approved. An Honest, Reliable & Friendly, Local based company with over 30 years experience within the domestic and commercial plumbing and heating industry, as we have worked for manufacturers having inside information sometimes helps. "Your local heating experts"
Contact info
18 Ellingham Way, Ellingham Industrial Estate, TN23 6NF, Ashford, United Kingdom
- 01233 633200
- info@theboilerengineer.co.uk
- www.theboilerengineer.co.uk
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Very impressed
Very impressed with their response, the guys arrived when they said on both occasions. Kept upto date via email. Very friendly and very efficient. Very useful website with various helpful videos.
Boiler breakdown
Conor located the source of the leak and was able to replace the pump on the boiler as he had a spare on his van, which he fitted on the day. Very friendly service and will now use this company for the annual service moving forward.
Excellent service
Excellent service. Always professional and provides reminders of when service is due. Also offered advice
Prompt and effective
They came quickly to give us the quote and then to fix our plumbing problem
Really helpful and friendly team who…
Really helpful and friendly team who solved our problem quickly.
Arrived on time, completed agreed work quickly and effectively
Told in advance what was required and how much it would cost then stuck to it.
Arrived on time
Arrived on time, where very professional and polite and tested boiler out thoroughly before leaving second time using this company would recommend using them
Fitters arrived on time and carried out…
Fitters arrived on time and carried out the work efficiently and unobtrusively. System was checked and tested with me present.
Reliable, good value service
Engineer turned up on time. He was thorough, polite and professional.
Excellent on time efficient friendly
Boiler service and safety certificate
Boiler service and safety certificate. Ben was very thorough and professional. Messaged before arrival to let us know he was on his way. Impressed and will use this company again.
Efficient friendly professional
A prompt service in these cold times
A prompt service in these cold times, polite and helpful engineers.
I would recommend this company over and…
I would recommend this company over and over! Great experience! When you phone you speak to somebody straight away, no being passed here there and everywhere, always polite and helpful and you don't have to wait long for an engineer to come out. The engineers are again, very polite and get on with the job in hand. Very happy to have found this company.
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