Broadway Studios Reviews 

Good makeup, felt really cute, great props and background. Prices cheaper than other studios I have been too.
Responsive financial team for support with monthly payments.

Negative point : the wait . But I never been to a studio that actually took you in at the given time ( unless full private session is booked)

Good shoot
Good makeup artist
I enjoyed my shoot

From the start to to the end I was looked after and felt like a film star!

I do not wear much make up so left it to the MUA to decide what was best. If I had any specific requests she was very open to accommodate me.

Afterwards I had an hour 1 to 1 with a photographer in the studio below. He was brilliant. Normally when my photo is taken I blink and most of the time I hate my picture.

I had 100 pictures taken and only had my eyes shut in 1. What a result. I also could have had 3 changes of clothing but chose only 1.

Following this with a cup of tea I was asked to provide phone contacts of mine who may enjoy this experience which I happily did.

Then I chose my prints, with the help of a good friend who attended to help me.

I am so happy with the digital prints. I have used the headshots for an acting website .
I love how I look and I gave had very flattering comments from friends.

In addition one of my friends did the same and was so impressed ah bought the experience for her 26 year old daughter. A few friends were unappreciated by being called from the Studio and asked if they wanted photos but they just said no.

Unfortunately my experience of a "complimentary photoshoot" at Broadway Studios ended extremely negatively.

FYI I had been informed on call that the photoshoot would cost £10 admin fee and include 3 free prints. I was asked at the time to provide my card details on the phone, for a £50 deposit, £40 of which would be refunded as long as I turn up to the shoot. I told on the phone that I should book ASAP as the slots will run out quickly. (Not true - they actually run these shoots all year.) I placed the deposit and turned up to the shoot.

I must say that the reception staff, the makeup artist and the photographer were all very friendly, welcoming and helped me to create what I was looking for in my makeup and image, which is why I've upped the rating to two stars instead of one.

My experience was soured when I met with the salesperson at the end, Joanna, who helped me choose my final photos.

She was very kind and told me how wonderful the photos had turned out. Was I a model? Without even a mention of my 3 free prints, she took me through all the photos and quoted an extortionate price to purchase all of them. When I declined, she offered me a payment plan. (Not inherently bad, I just want to provide context.)

I asked how much photos cost individually as I couldn't understand the price breakdown, and she said it didn't really work like that, and seemed unable or unwilling to explain that further. (FYI there is a price plan on the website.) I narrowed the photos down to a few options and enquired about the free prints.

This is when it all got a bit strange. I couldn't remember the free print dimensions (which are available on the website) and when I asked her, she told me the numbers but didn't say what the measure was (inches, cm, mm etc) so I still didn't get it.

She said she'd show me on her phone: she showed me her screen and covered most of it. I said 'is it really that small? that's about the size of a passport photo' and she said yes. It transpires later, when I left the studio, that actually wasn't true and the photos are much bigger than passport size. That was NOT what was communicated to me. She said there was really no point in taking only the physical prints as they're so small that there's nothing I can do with them, anyway. Again, this is not true. Their free prints are a standard photo size, much bigger than passport size. I can understand an aggressive sales tactic, but directly giving me misinformation and capitalising on my confusion in the moment is not okay.

Then my partner called (he knew I was at the shoot) and asked how it was going, so I told him the price I'd received for upgrading my 3 chosen photos to digital images. He seemed surprised at the price but accepted when I told him I was happy with the photos. He just didn't want me to get taken advantage of (ironic really!) When I came off the phone, Joanna asked me 'Was that your dad?' and I said 'No, it was my fiancé'. She then, out of nowhere and completely inappropriately, replied 'Oh, does he give you an allowance?'
What? Where did that come from? This is overstepping boundaries, making assumptions and giving very targeted remarks about my personal life.
She then started asking about his job and the ring I had on and seemed to be digging for information (it didn't feel natural at all), so I tried to be as vague as possible but felt quite cornered.
She commented that she liked how I'd told him I was happy with the photos I'd chosen, like I wasn't letting him tell me how to live my life - and besides that being a completely inaccurate reading of the conversation, it was not her place to comment on my relationship at all.

I had actually been about to pay when he called, but I felt so uncomfortable after that conversation with her that I couldn't get out the room quick enough. Looking back, I should've excused myself to the bathroom and taken some time to really evaluate the decision, because I could tell she was pressurising me and I had only had about half an hour to evaluate all the photos and confirm the price, with her in the room the whole time and listening to the phone conversation too. But at that moment, what I wanted most was to leave. I paid the money and left and spent the evening wondering why a nice day had turned so uncomfortable in the end.

P.S. just to note, they get you to send other people's email addresses to get a 'referral discount' before you've actually completed your photo review and payment. At that time, when I recommended some friends, I had still been having a really nice day.

It was very disappointing to end like that.

If your studio is so good then why do you need to give people misinformation and use such aggressive sales tactics? It honestly feels like a bit of a scam. Turns out one of my friends has also been and had a similar experience.

Please evaluate your staff techniques and treat future customers better.

An elaborate scam.

They promise free photos, but after about 5 hours waiting, tell you to pays 100s of pounds . They also will not provide the free photos.

Coercive scam designed to prey on people.

This cannot be called a business, just a scam centre

The experience was great for me because I had such an amazing photographer and makeup artist. Also the staff at reception were really warm and welcoming. I highly recommend broadway studios to everyone looking to get their pictures done. Finally I was very happy with the pictures too.

Amazing experience from start to finish! The photographer was great and very patient with us. The pictures came out lovely and would highly recommend to anyone! Well worth it.

We've been once before and the second time was just as good. Photos came out amazing thanks to everyone, hair and makeup and photographer. The guy who showed us our photos also was very nice guy and it was a 10/10 experience yet again.

I attended this photoshoot. It was the worst most embarassing expereince of my life. The makeup was gross (in my opinion), then they did the shoot which was FINE. Next they took me into a little room and it felt very forceful to purchase images which i didnt really want/ was under the impression it was free.
But THE WORST BIT of all was when they took my hpone and downloaded all my contacts to their system, and proceeded to call every name on there over the course of the next few months and years. They would tell everyone that 'my name' had recommended them for a photoshoot. I was getting messages for about 2 years asking why i had recommended people. It was so so so embarassing and I'e still not recovered.

Do not go!

a lovely group of people working in the company. we were treated very well & loved our day.

Friendly and warm staff. Enjoyed the make up and photographs came out beautifully!
Took a while to get photos developed but that was because they take their time editing them to make them perfect. Was offered tea and coffee whilst waiting.

I cannot fault my experience with Broadway studios. From start to finish, the staff were great and professional, very welcoming and fun to be around. I hope to come back again soon.

Very professional and the pictures came out perfect would Definitely recommend this service

I had an amazing photoshoot experience at Broadway studio, from the photographer to the consultant. I would consider having another photoshoot with Broadway studios.

Adeshola

I really enjoyed my experience with Broadway Studios. Everyone was really welcoming and extremely friendly. The photographers made me feel comfortable and very easy to work with. They provided good guidance while also ensuring that I had the freedom to get the pictures that I envisioned. Would definitely recommend to anyone looks to get high quality pictures done.

All staff were really friendly and the photographer made me feel relaxed and I had a fun shoot

Friendly staff. Nice environment. Felt safe and looked after. Would recommend this experience to anyone. photos were amazing. Very happy xx

The staff were so friendly and made the experience so much fun!

Good experience. Staff, photographer, schedule and quality of pictures were good. Any purchase is probably best in bulk and through instalments to help finance.

All the staff were really friendly and approachable. The makeup artist really did a very good job with both my hair and makeup. It was very natural the way I like it. And the photographer she was really cool and made me feel really comfortable and took really beautiful photographs. Overall each and everyone were really very helpful. Thank you guys.