Broadway Studios Reviews 

1,998
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, welcoming, and professional approach, making them feel comfortable and at ease throughout the process. Many people highlight the exceptional service, noting how well their needs were understood and met, contributing to a relaxed and enjoyable atmosphere. Reviewers are particularly impressed with the high quality of the photographs, often finding them beautiful, clear, and professional. People also frequently commend the makeup and hair stylists for their skill in achieving desired looks and making clients feel fabulous.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as spectacular and amazing from... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fun, amazing, and... See more

Quality

People report positive experiences with quality, with many reviewers describing the pictures as stunning,... See more

Product

Customers consistently note positive experiences with the product, with many reviewers praising the stunning... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great experience with me, my mum and 2 year old daughter. We have beautiful pictures that will last a life time. The quality of the pictures were wonderful, we loved all of them. And the cust... See more

Rated 4 out of 5 stars

A friend recommended me for a shoot at the broadway studios so I decided to go along for a work promo shoot. I was greeted by the friendly reception staff, who explained the day to me and offered refr... See more

Rated 4 out of 5 stars

Welcoming & friendly staff. Really enjoyed the session. Stylist listen to my preferences and made me feel fabulous 👌🏾. I would deffo recommend

Rated 4 out of 5 stars

I had a lovely afternoon at my photoshoot. Warm and friendly staff, including reception, hair & makeup, and photographer. Obviously not a natural model, but had fun with different outfits and pose... See more


Company details

  1. Photography Studio

Written by the company

Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,998)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

From the very beginning it was a warm…

From the very beginning it was a warm welcome. The make up experience was a new thing for me and really enjoyed it. The photographer was so friendly and helps you to be relaxed. And finally the tv room where you see all of your pics was very cool.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

The amazing experience

My experience at broadways studio was in fact one of the best service I ever received in a studio, very welcoming environment and the atmosphere was everything the photographer was also very welcoming and detailed.if your not booking broadway studio you are definitely missing out. My photos also came out so great and beautiful

August 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Call

Got a call from a no caller ID calling me by name saying me friend nominated me for a free shoot and I have won. They asks that I book a lot with a refundable deposit, when I asked if I could think about it and cal back (even though there is no number) they said no that I’ll loose the offer only if they call back.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

We were recommended for a photoshoot at Broadway which we went to, the photographer was lovely and made us feel comfortable very quickly. They didn't try to push us to buy loads of photos and were respectful of our budget for the pictures. The photos turned out really nice and I loved my make up! I'd recommend.

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Everyone was extremely friendly, accommodating, and helpful in guiding us all the way throughout. Having photos of yourself seemed daunting at first but any worries were dealt with helpfully and professionally. We would happily recommend the Broadway experience to anyone interested in professional shoots!

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fun & amazing photos

I really had a good time! I mentioned that I am not very photogenic and was reassured that the pictures will be great and they exceeded my expectations! They used such amazing equipment!

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Received an aggressive sounding Spam …

Received an aggressive sounding Spam call from someone purporting to be from Broadway Studios in Brixton (hiding behind a Private number) when my number is registered with the TPS! Also used my first name as If I am a friend! Anyway he hung up when I asked what had that got to do with me.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

They made me feel like a superstar

I had the best time with Broadway Studios. I gave free hand to the hair and make-up crew and they did an excellent job giving me a do-over that suited me the best. The photographer was amazing, making me feel very comfortable after I told her I've never done a photoshoot before. She was guiding and helping me to have the best end results.
Overall the team made me feel amazing from the minute I entered the studio. Very kind and professional staff and I loved that I had an all-women crew.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

We had a really good day at Broadway…

We had a really good day at Broadway Studios and the photos were amazing. I loved the make up they put on me before the shoot and the only downside was my partner wanted to be made up too lol. The final photos were really good because the photographer was really good at directing us and was excellent at engaging with our baby. The lady who helped us create our package of takehome images was excellent and she was very sensitive to our budget and very kind at the same time. The receptionists were very friendly and it was an amazing day out

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

We made a day of it

We made a day of it, our trip to broadway studios, visiting Brixton after some years. My seven year old loved meeting the receptionists and staff, got on very well with the photographer and generally had a great time. While we didn’t get the package, we got a digital copy and were sent the four physical photos in the post. We’re really happy with our experience and would definitely recommend it .

July 24, 2024
Unprompted review
Rated 1 out of 5 stars

Cold caller, very snappy.

Cold caller called very snappy and abrupt attitude, demanding to know if the information they had been provided was correct and how I could receive a free photoshoot. After reading some of the reviews it seems they have a habit of harvesting customer's phone contacts to cold call. How unpleasant.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience and great photos

We enjoyed our session at the studio. Staff were welcoming and friendly. The whole process was smooth. Would recommend purchasing more promotional credit before the session as you do want to keep as many high-res photos as possible, we had a hard time choosing.

Reference Number; 164457

May 12, 2024
Unprompted review
Rated 4 out of 5 stars

Review

Make up was very relaxing and felt at ease.

The photoshoot was a lot of fun and again felt comfortable.

Felt a little pressurised to recommend but still people while waiting.

July 8, 2024
Unprompted review
Rated 4 out of 5 stars

A Great Day Out!!

I had never heard of these guys before I was referred, but just decided to see what it was about. HAd a great day out with them. Everyone was so accommodating and welcoming, from the Makeup artists, to the photographers, to the receptionists and also the Photo Editors as well. Would definitely go again in the future!!

July 13, 2024
Unprompted review

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