Broadway Studios Reviews 

1,996
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and attentive, making them feel comfortable and well-cared for. Many people highlight the excellent service and user experience, noting that the entire process, from hair and makeup to the photoshoot, was enjoyable and smooth. The team's ability to create a relaxed and welcoming atmosphere is frequently mentioned, contributing to a positive overall impression. Reviewers are also highly satisfied with the quality of the final product, describing the photographs as superb, professional, and beautiful. Many found it difficult to choose their favorites due to the excellent results. The talent of the photographers and makeup artists consistently exceeded expectations, ensuring customers received stunning images they loved and would recommend to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, attentiveness,... See more

Service

Customers had positive experiences with service, describing it as spectacular and amazing from start to... See more

User experience

Clients share positive opinions on user experience, with many describing it as a fun, lovely, and incredible... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the stunning and... See more

Product

Consumers express high satisfaction with the product, consistently praising the stunning and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience started from the moment we entered the studio. Spacious and cosy atmosphere. It is clear there is excellent communication and high level of respect amongst the staff. Top tier make up a... See more

Rated 5 out of 5 stars

Yesterday I was invited to Broadway studios for a wonderful photo shoot. My make up artist Chelsea, made me feel really comfortable, safe and heard! She did an amazing job on my hair with curlers givi... See more

Rated 5 out of 5 stars

I just wanted to leave a quick review of Broadway Studios. I recently visited for a photo shoot and I had the most amazing experience from start to finish. As a disabled person (wheelchair user), I re... See more

Rated 5 out of 5 stars

We visited Broadway Studios for our first family shoot. I have a son going through the terrible 2 stage. During my makeup, there were a variety of toys for him to play with to keep him occupied, allow... See more


Company details

  1. Photography Studio

Written by the company

Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,996)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Experience stunning photos

Staff was professional and friendly .

Great experience from discussion with front of house / reception - make up and hair stylist , photographer, sales / editing team.

Photo came promptly and are beautiful shots of me and my son

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

We were referred by a previous work…

We were referred by a previous work colleague. I had a similar experience over 20 years ago and made the booking for my daughter and I. We had an amazing time. The studio was clean, refreshments served and make-up applied as requested, which was to look natural. Our photographer was marvellous. We felt comfortable and relaxed.

We chose the package of 10 photos and we loved them all. Choosing the photos was the hardest part but we are quite decisive.

The timeliness of receiving the photos was excellent and they look stunning. We look forward to printing and framing them.

Thank you for a relaxed and enjoyable experience. I referred everyone as I love a discount. I sent a broadcast to my contacts to let them know.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

We really loved the experience

We really loved the experience. My son enjoyed the most. From the make up artist to the photographer to the whole experience was just all perfect. Recommended many friends and most of them went and loved it. Would definitely recommend and would love to visit again.

July 20, 2025
Unprompted review
Rated 4 out of 5 stars

It was a great experience with me

It was a great experience with me, my mum and 2 year old daughter. We have beautiful pictures that will last a life time. The quality of the pictures were wonderful, we loved all of them. And the customer service was great also, they was very attentive and friendly. We had a good time, we had unlimited drinks as well. My make up was amazing, nice and natural the way I like it. Would recommend to anyone, I told all my friends and family! Look forward to going again in the future.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very Comprehensive and Professional

The experience started from the moment we entered the studio. Spacious and cosy atmosphere. It is clear there is excellent communication and high level of respect amongst the staff. Top tier make up artiste, the changing room was well organised and spacious. Enthusiastic photographer. All photos turned out superb, so hard to choose! Refreshments served. It's just great. Go to BROADWAY!!

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Had an incredible experience with such…

Had an incredible experience with such a lovely time. I was well looked after and they did everything to make sure I was comfortable. I had a smile on my face from start to finish and shout out to Stephan for making the photo selection even more fun! I have and will continue to recommend 💕💕

July 14, 2025
Unprompted review
Rated 4 out of 5 stars

Musician photoshoot

A friend recommended me for a shoot at the broadway studios so I decided to go along for a work promo shoot. I was greeted by the friendly reception staff, who explained the day to me and offered refreshments. Then I received a facial before heading down for the shoot. The photographer was excellent and made me feel relaxed and comfortable throughout. The photos themselves are excellent (if a little expensive). Would definitely come back.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Personalised makeover and photoshoot experience

My eldest daughter recommended me, so I took the opportunity to treat my youngest daughter. The customer service from start to finish was exemplary. I was always offered the best deals, yet there was no pressure; I could have just enjoyed the 'free experience'.

I’ve received and downloaded the images and am genuinely impressed with the quality; they look fantastic.

I’d also like to extend my thanks once again to everyone involved: the receptionists, makeup artists, photographer, and my viewing consultant. Each of you brought patience, kindness, and a level of customer care that elevated the whole experience.

July 26, 2025
Unprompted review
Rated 4 out of 5 stars

Autism Talents

I asked them about have they ever supported Autism talents before, the actor messaged me and was interested in my question.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

This wasn’t my first time with Broadway…

This wasn’t my first time with Broadway Studios, and once again, they delivered above my expectations. Every time I’ve visited, the team has been incredibly professional, attentive, and kind. They really take the time to listen to my needs and ensure everything is just right.

For this shoot, I needed professional images with specific requirements and a very fast turnaround. They understood the urgency and made it happen without any stress. The final photos were absolutely stunning, and exactly what I needed — delivered quickly and with amazing quality.

Broadway Studios continues to impress me with their service, talent, and reliability. I highly recommend them to anyone looking for a top-tier photography experience.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Broadway studios from start to finish! From the warm welcome at reception to the talented makeup artist and photographer, everyone was incredibly welcoming and professional. The atmosphere was friendly, the drinks were nice, and the overall experience exceeded my expectations. The quality of the pictures was amazing and I’d definitely visit again. I Highly recommend checking it out for yourself!

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

This company has rung me 4/5 times and…

This company has rung me 4/5 times and hasn’t gotten the hint that I have no ties to them. I got a call today saying some people (who the person on the other end wasn’t even sure who they meant) I have never heard of before have given them my number and they had an opportunity. I understand this may have been a mistake however 5 calls not going through might be hint enough. When I spoke to the person on the other end of the phone and asked to not be contacted again due to the fact that, again, I have no ties to the company. They went quiet and didn’t answer. Interesting marketing tactic but I guess I’m no studio.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Just loved it ❤️

I had an incredible experience during this photo shoot! The atmosphere was relaxed, creative, and full of positive energy. Every shot felt natural, and the final images turned out beautifully—professional, vibrant, and full of personality. I’m truly impressed with the quality and attention to detail. Highly recommended!

June 14, 2025
Rated 4 out of 5 stars

Great make up, hair and photos

The make up and hair was amazing as well as most of the services and the photos werebeautiful. But we had to wait very long for the photographer to come and she was rushing us when changing too much during the shoot because we're running out of time even though she came late.

June 10, 2025
Unprompted review

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