Broadway Studios Reviews 

I attended to for a photoshoot with my daughter and we really enjoyed the experience.
The makeup artist was lovely.
However, I would like to mention that, perhaps because it was a busy Sunday, we were in there much longer than what we were told the session would have lasted (we were in the studios for 6 hours), the waiting time was very prolonged, no refreshments were offered, and then the shooting itself felt rushed.

Yesterday I was invited to Broadway studios for a wonderful photo shoot. My make up artist Chelsea, made me feel really comfortable, safe and heard! She did an amazing job on my hair with curlers giving me a classic 1940s style look which I absolutely loved. The photographer was also incredibly respectful and patient with me and my little dog. On top of that the reception staff were an absolute hoot and happy to chat! thank you x

Predatory company but may not be complete con artists.

People ought to report these calls to the Information Commissioners Office.

I have the same story as most of the other 1 star reviews, as far as I can understand I think their process is as follows:

Pre call:
- Convince pre-victim to provide contact details. Probably everyone in their FaceBook friends list that has a mobile number.

Predator Call:
- New victim identified. Name and phone number of victim. Full name of pre-victim used as 1st bait
- 2nd bait "Congratulations you have won a prize".
- 3rd bait legitimate sounding name of company.
- 4th bait (only when challenged) "it might be too good to be true if it were more than five photos, but it's not".
- 1st rope "take a look at our website, which package are you interested in" (get them thinking about reward)
- 2nd rope "you can call the help desk on our website and ask for my name and I'll pick up" makes it seem like it's not a scam.
- 3rd rope "what dates can you do?"
- 1st hook "great I can book you in, all you need to do is provide £75 booking cover in case you don't turn up".
This part is key based upon the reviews here. You'll turn up and BEFORE anything happens, they'll take names and numbers of new victims.
If you refuse, you lose your £75 cover charge and opportunity at their photography service.
- 2nd hook, photos are low quality and the good photo quality costs are eye wateringly expensive.
- 3rd hook, Staff are friendly and trying to do a good job. A sad but true fact, photographers are a dime a dozen. There's a surplus of workers in London with every university in the world pumping out hundreds of new professional photographers every year. Most of the people in this company are probably honest hard working people which pushes victims away from the idea that this company is predatory. However, the directors of this company will be profiting from this (or at least fighting of their creditors for a little bit longer whilst the legitimate arm of their business struggles to gain traction again) and they will be the ones segmenting their departments so their "employees" do not realise what's going on. I imagine most of them are either paid commission only or barely minimum wage. Companies I have come across in the past employing similar tactics tend to operate a churning group of interns.

Benefits to Broadway Studios?
Firstly: They may be able to charge you for their overpriced services with minimal overheads.
Secondly: Much like other pyramid schemes, for every victim that comes through their door they multiply their reach by 100, maybe even 1000 contacts. If they only have a 1% conversion rate, then this scam will be incredibly lucrative with every person either losing their £75 cover charge or multiplying their reach by 100 to 1000 people.

Broadway Studios, or more precisely: Guerlaine McClleland, I do believe this completely and truly:

You are currently operating predatory tactics. I hope that with my review and others like it, at least one person will not fall for your tactics. I hope that at least one of your employees realises what you are doing and is able to leave for more gainful employment. I imagine the pandemic hit your business hard and you're highly leveraged which could be why your are doing this. However, struggling does not excuse you from being a predator.

If you are offered a "free" photoshoot, please avoid it! You pay a £25 deposit, which they say will be refunded, yet it was never refunded. The service is NOT free - you are given a discount off a package (cheapest if over £300 for 10 photos). I was very excited to visit the studios for the free experience to feel pressured and almost gaslit into buying a package - which they take you to a separate building for, and the atmosphere felt off - and then give you a chance to "enter a competition" by referring 100 people downloading straight from your contact list, which I have since have had to warn. This is very disappointing and inconsiderate of people's time and money, which they may not be able to afford. Out of discomfort and further pressure, I gave a "good" review...from reading several reviews, others have had similar, if not the same, experience.

A fabulous experience. The staff were very professional and clearly highly experienced, particularly the photographer who made me feel at ease and not rushed. The make-up and hair styling was just right, very natural, yet glamorous - just what I had asked for. The whole team couldn't do enough to make me feel at home, and that made my experience especially positive and memorable. The results were beyond my expectations, so I gladly recommend Broadway Studios to other singers or performers requiring professional head shots.

The team at Broadway Studios was incredible - they were professional, kind and helpful throughout the whole process for my headshots photoshoot. The photographer made me feel comfortable during the shoot and the photos turned out amazing. Strongly recommend their services!

Overall was a great experience. I was referred by a friend and initially I was a bit sceptical, but the offer was totally legitimate and the experience was great. The photoshoot was a wonderful experience, and with the option of 2-3 outfits, it allowed me to get some nice professional photos, as well as some fun ones for my self. The post-photograph selection process was also simple and streamlined. It was a great experience to have at lease one.

they made beautiful make up for my wife and hair they provide cold drinks for customers and unbelievable service and the pictures they made were not comparable to others they are literally the best !!!! i would refer anyone to get their family portraits done by broadway bcs they're the best

As I assume like most people I was referred from a friend, I was hesitant as most people would be that there would be hidden costs but they reassured me and they were true to their word... as anything if you want to upgrade or want more photos then there is a extra fees but they have payment options which is good.
From beginning to end, was a lovely experience, very calm and relaxed!
Thank you for a lovely experience, I will be back again

The service was very professional, the photographer really made you feel comfortable, and the team was very helpful. Would highly recommend!!

I didn't really know what to expect as I was referred by a relative of mine, but both the experience and the resulting images exceeded my expectations. The variety of sets added so much depth and personality to our shoot and our photographer was extremely creative and openmind which created a brilliant and unique selection of photos. Would definitely recommend!

I had an amazing time getting my hair and makeup done exactly how I asked for it to be done. Staff are so friendly and helpful. The shoot was so much fun. I wanted new acting headshots which is exactly what I got and we added in more fun shots. Got my out of my comfort zone in the best way and the pictures turned out amazing

Came in for a photoshoot with my teenage kids. We had a great time and fun at the photo session. The photographer was very professional and the pictures all looked amazing. It was really hard to choose a few and disregard the rest. Overall it was a fun afternoon out with the kids and a new experience.

Staff were so friendly! Was such a brilliant experience!!!

Had a great experience at Broadway Studios. I came in for a photoshoot and everything went really smoothly. The staff were amazing friendly, professional, and made sure I was comfortable throughout the session. The whole process felt easy and enjoyable from start to finish. Highly recommend if you're looking for a solid studio with people who really know what they're doing

The makeover and hair styling were amazing – they made me feel special and truly happy, and that joy shows in my photos. The studio and the photoshoot experience were excellent!"

I loved that make up and hair was included by professionals and didnt had to do my own and looked amazing in the pictures. It wasnt heavy so looked all natural. Then the session was about an hour or so but didnt felt long and had fun taking the pictures and changing in different outfits. Nobody was pushy and wait times were quick on the day. Prices are not bad as well compare to other studious I have been to and what they offer. Pictures were amazing quality and so hard to choose only a few. Definitely recommending the studio and to friends and family to try it.

I had a great day at the studios!;)
The makeup and hair was done really well and i just received the 5 prints which are fantastic! If you want digital pictures it can be quite expensive but the pictures look amazing and it will be hard to chose just a few!
I got a digital picture as well and everything for 25pounds and it looks amazing! They also offered to get any additional picture for 25pounds:)

The makeup was great; not too heavy and it was natural unlike other photo studios i have been to. After the initial offer of a hot drink or water there wasnt another so needed to ask at the desk. It felt like the photographer was rushing us but the photos came out great regardless. There wasn't parking so it cost about £15 so would recommend public transport. It was a very enjoyable day overall.

I had an amazing experience with my best friend. Thank you so much for the amazing service and the best photos ever🫶🏽
Another activity ticked off from our bucket list. Hopefully will be back soon with my whole family 🫶🏽