TheCostumeShop.ie Reviews 

4,055
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, with many packages arriving the next day or even within hours of placing an online order. Consumers also highlight the impressive quality of the costumes and the helpful, efficient support staff who make the entire purchasing process completely smooth and stress-free. Some reviewers were not happy with receiving faulty or damaged items, expressing significant frustration about having to cover the expenses for return shipping. A few consumers also noted occasional issues with incorrect sizing or items falling apart unexpectedly during use.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting exceptionally prompt and reliable shipping... See more

Product

Users describe positive interactions with product quality, noting that items are great, well made, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are great value and... See more

Order

Consumers find order satisfaction to be high, frequently praising the remarkably fast and prompt delivery... See more

Service

Customers report extremely positive experiences with the fast and reliable service provided by helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing shop. Repeat customer here! Great value on costumes & each costime i have bought has been of high quality. My order arrived within 24 hours, three days quicker than I expected. I am happy t... See more

Rated 5 out of 5 stars

Great experience with the CostumeShop! I ordered stuff for Halloween a week out and they had guaranteed shipping which arrived in 3 days. Unfortunately one of the items was missing, looks like the p... See more

Rated 5 out of 5 stars

I wasn’t happy with the size and style of my first order. Reordered and accidentally ordered two. long story short the double order came and was perfect I sent back both others and within 3hrs of my t... See more

Rated 5 out of 5 stars

Spooktacular service! Aisling was absolutely amazing—so friendly and super helpful from start to finish. She made finding the perfect costume a total treat (no tricks here!). The quality was fang-tast... See more


Company details

  1. Costume Store

Written by the company

Ireland's Biggest Selection of Costumes & Fancy Dress Costumes. 100% Satisfaction Guarantee on all Fancy Dress Costumes! And big online Discounts. www.TheCostumeShop.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,055)

365 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never fails

Never fails, always has what you need, only thing is, sometimes, only sometimes, the material isn't the greatest when you pay 60 plus euro. But after that, I've been using this place for years.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service and Perfect Timing!

My experience with this site was absolutely amazing! I made a mistake while placing my order and accidentally selected the “collect in store” option — but since I live two hours away, that wasn’t possible. I called customer service, and a lovely lady helped me right away. She was so kind and patient, clearly explaining what I needed to do to have the order delivered to my home instead.

Everything went smoothly, and we received my daughter’s Halloween costume on Friday morning, exactly as she promised — just in time for Halloween! I’m really impressed with their service and how helpful and efficient they were. Highly recommend! 🎃👻

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

PUCA Festival 2025

The costume was a hit with everyone! It was a bit bigger than I needed, but with the corset it fit beautifully and kept me warm. It also arrived within 48 hours as promised — very impressed! 🎭✨

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great selection of costumes and all were delivered the next day without issue and were in perfect condition.
Will be very happy to buy more from this website in the future.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, fast service and incredible quality

I have to say the service and quality to my order was unbelievable. I had a very upset little girl where I had ordered her Halloween costume twice elsewhere and been let down. I ordered from The Costume Shop and it was fantastic, the costume arrived next day and the quality was unbelievable. I will just come here again straight away next year .

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible delivery time

Incredible delivery time. Ordered late night on the 29th and received by lunchtime on the 31st. Brilliant service, great choice of stock. 100% would order again for last-minute Halloween costumes.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Everything great!

Everything great!
Costume arrived within a day, just as scheduled in time for halloween. Highly recommend!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Spooktacular Service

Spooktacular service! Aisling was absolutely amazing—so friendly and super helpful from start to finish. She made finding the perfect costume a total treat (no tricks here!). The quality was fang-tastic. I’ll definitely be haunting this shop again next Halloween!

October 29, 2025
Unprompted review

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