The Dome Reviews 

Their cancellation policy is a real shame, they only care about dipping their hand in your pocket, they have no intention of delivering good food or service. A shame because this is an Edinburgh institution, run into the ground by greedy and rude staff. Avoid

Fantastic experience at the dome. Food was delicious, the service was perfect and overall it was reasonably priced. It’s a beautiful building with a lovely atmosphere. I’m not sure why there are bad reviews as we’ve always had a great time there.

After visiting the dome some time ago I was exited to return, HOWEVER …THINGS HAVE CHANGED!!!

Soup was bland, completely flavourless and thin. Bread was stale.
Chicken was flavourless, and served with cabbage mixed with mushrooms, also flavourless. Everything was just poor quality.

Didn’t stop for dessert

Left disappointed, still hungry and wishing I cooked at home

Good points: friendly staff and the venue is beautiful.

Very poor to no service, having great difficulty cancelling our booking. No response to emails, no one is picking up my phone calls...I am calling within the 24hrs...I have to cancel due to COVID...it's not fair. You expect us to leave a deposit (which I totally understand for those that just don't turn up) but for those that genuinely have to cancel, you make it impossible. I expect at the very least a response to my emails! Even a generic one would have been comforting...but nothing, not a very professional service...and I will be expecting my deposit back!!
Reservation number 5BAHTYBF6
This maybe the only way to get a response!

It’s always a pleasure to visit the Dome.
Absolutely loved the Supper Club.
This is a 3 Small Plates and a Glass of Wine each deal
in The Club Room with Itison.

I’ll be booking it again for sure.
We followed it up with Cocktails and Nibbles in the main Bar.
I took my friends as a Thank you gift.
We had a lovely evening.

My wife and myself traveled through to experience the Dome, which was impressive in the layout of decoration and truly was exactly what our friends had relayed to us.
We were early for our booked time slot and requested a bar seat. For the first 10 minutes it was perfect however thereafter it became so noisy by the number of people crammed into such a small area, unfortunately it turned out to be apparently the director’s and employees of the Dome having their Christmas outing.
It would seem to us that all would have been better served if either the bar had been closed to the public or the 29 plus people had been allotted a room of their own. One can imagine the noise as one was trying to be heard over the other not particularly conducive to pleasant quiet drink before eating.

We were looking forward to a meal at The Dome - we booked in August.
The external and internal decorations are a big wow factor - beautiful building with lots sparkle.
We were shown to our table - in a quiet area we were told.
Menus handed out and water offered.
Then a couple with a cranky baby were sat next to us. The waiting staff paid a lot of attention to this family - fair enough but it shouldn’t be at the expense of others waiting.
Finally asked if we could order. One starter was very generous ( chicken and apricot terrine) the other was paltry ( salmon)
Mains - one was Christmas dinner which we have had better at a local pub. Sea bream was well presented and tasty but could do with more.

We didn’t bother with dessert.

Having booked in the summer we were surprised that the restaurant was not busy - having been led to believe tables were hard to get. The service was ok and the food was ok - sorry but we were under whelmed and have had better food at a better price at local restaurants

I took my sister to The Dome for coffee and a scone this morning. She hadn't been in before. I've had lunches and afternoon tea several times over the years. Always excellent. I was SO very disappointed this time. Shocked in fact. A pot of tea and a flat white coffee was ordered. A few minutes later it arrived. The coffee was luke warm. We expected someone to come back and ask what we would like to eat but nobody came. We couldn't get eye contact with any of the staff and there were several about. It didn't seem polite to raise my hand but after 20 minutes I caught the attention of a member of staff. Another 10 minutes later our two cheese scones arrived. They were minute! Very like the ones you would get for afternoon tea. Both scones on the one big plate which accentuated how small they were, and a tiny pat of butter of a big plate between us. Then our side plates arrived. Then our knives and serviette arrived. We were asked if we would like a fork. A fork?! The scones had obviously been heated in a microwave so had a chewy surface. At no time did anyone come over to see if everything was alright. No contact whatsoever. I eventually managed to draw the attention of a member of staff for the bill. £19.20! That included a £1.75 service charge. I know that was discretionary. I shouldn't have paid. The Dome....that is shocking! You need to do much better than that. What has happened to you? I won't be back and will no longer recommend The Dome. It always used to be such a pleasure. I've never ever written a bad review of anywhere. Such a shame I felt the need to do it this time.

Unfortunately I didn’t read the reviews before I went for breakfast. Accepting the surroundings are excellent, service and quality of food are not this restaurant’s strong point. Value it is not but the main issue is quality of food. It had been some time since we last visited and much had changed. The layered toast and link sausage compilation has been superseded by a flat bap containing sausage ‘meat’ that was tasteless and contained hard fatty deposits. It was awful and so most was left on the plate. Standards here are not what they were.

I recently went to the Dome for lunch around 2pm, hoping for a pleasant dining experience. Surprisingly, the restaurant wasn't overly busy, and I was able to find a table without making a reservation. However, my excitement quickly turned into frustration as the service fell far below expectations.

Upon being seated and handed menus, I eagerly awaited the attention of the staff. Unfortunately, nobody came near my table for a staggering 25 minutes. There was no indication that they were aware of my presence or that they would be with me shortly. This lack of communication and acknowledgment was extremely disappointing.

Feeling neglected and ignored, I made the decision to leave. It's disheartening to encounter such poor service, especially when the restaurant wasn't even crowded. The complete absence of any effort to attend to my needs left a sour taste in my mouth.

Overall, my experience at the Dome was marred by the exceptionally poor service I received. It's unfortunate that a potentially enjoyable lunch outing turned into a frustrating ordeal.

Morning tea was really really bad. I've been for afternoon tea here and it was lovely, sadly the morning tea was worse then morrisons cafe. Please don't waste your money. Room is lovely but it lacked atmosphere no soft music playing, the soaked oats were awful, I felt sick after them! It's just a bowl of cold porridge with a tiny slice of banana! I make better oats myself. A tiny very fatty 1 rasher of bacon on a roll. 1 cake and 1 small scone (really nothing special, not sweet enough and honestly I'm not even a great Baker but have baked better myself) the sour dough bread with lumpy green slim, (the avocado couldn't decide if it was meant to be mashed or lumpy) zero flavour and burnt soggy bread! Nothing was hot all cold. Tea was weak as water. Server clearly had no experience either. For a beauitful place the food, the service and experience was dreadful. I tried take a photo of my friend at a very lovely flower display near the doors and got a very rude look from the female at front of house.

I've been to the scotmans, balbirnie, the old course in St andrews, and they are brilliant for morning tea and afternoon tea. The dome was dreadful- all I can say is go to your local supermarket cafe as the food was better. Avoid at all costs!

Went to the Dome for a drink on Saturday I was disappointed I couldn’t stand at this beautiful traditional bar. Got seated and waited 10 minutes for our drinks after asking a second time for our drinks. Service charge is added to the bill now like so many places these days . How sad you can’t just order at the bar and perhaps stand at the bar. That’s what a beautiful bar like this is for.

Just back from a delightful afternoon tea at The Dome. Beautiful setting, food was fantastic and the service brilliant - especially Marcus who could not have done enough to make sure our time there was perfect. Great birthday treat, thank you

poor Morning tea
Just been for a morning tea and can’t believe how the standard has dropped.
As a regular we were so looking forward to the bacon and the sausage individual small rolls and the delicious ,Wyogurt.Instead we were served with the toast and soaked oats which were disgusting.We couldn’t even drink the fix.Only good thing was thee scone and jam

Beautiful setting and a lovely afternoon tea for my mum who was 90 staff were very attentive to my mum and 8 month old grandson

I have been to the dome a few years ago and it was great....not now! So ordered food and drink, overpriced but hey it's Edinburgh(think they are in London or New York) I ordered the Dome Steak Pie, now I am Scottish so I know what a steak pie should look like, big bits of steak and gravy topped with a slab of pastry, yes? not this one it was a like a pukkah pie or like a chippy steak pie all pastry pie with 1 chunk of meat and pretty tasteless the most memorable thing of the meal was the carrots.
My wife's meal Pan Fried Chicken Breast, sun-blushed tomato mousse, potato gratin so no sun-blushed tomato mousse and when we questioned it the waitress said sorry !that was it! napkin was dirty and finally the wee gravy jugs were so hot you couldn't pick them up and the dessert jug was so hot my wife dropped it, So finally, its gone down a bit in quality so my advise is don't be fooled by the luxury surroundings the food doesn't meet up to it.

Visited the Dome today with friends to celebrate a birthday. We were shown our seats and given menus and water etc, and informed someone would be back to take order. We placed our orders and looking forward to our food. The wine arrived and the waiter poured our wine! Then unfortunately it went down hill! Food arrived my friends was incorrect, they took it back, brought what they thought was the correct food! Nope got it wrong again! Finally it arrived, chicken Milanese - chicken in tomatoe sauce with linguine. A piece of fried chicken arrived with side potion of dry looking linguine. Although my friend said it was OK, not what she expected! I had to ask twice for mayo! Eaten half my chips before or arrived, But the strangest thing I asked for vinegar for my chips! It arrived white vinegar in a dip pot! We had finished wine! Waiter just came and took bottle, never asked if we wanted more! The service did not meet our expectations at all. We asked for bill, paid and left very disappointed.

The Dome Cafe in Port Coogee. in W,A Australia.
Every time we decide to go to the Dome for a meal of Nice coffee, the place is shut.
They change the opening hours continuously and that makes it hard to know when they are opened. Fridays they are shut, WHY????
Very disappointed customer

Front of house staff not helpful. Waiting staff brilliant

Very poor food fatty rib eye steak and dry sticky toffee pudding.

Came here with a voucher and booked a family dinner.

Staff were very good and manager was excellent in dealing with our concerns.

Quality of food was very Average apart from the haggis croquette with chilli jam