theEDUstore Reviews 

1,067
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Tried to purchase an in-stock MacBook, next day delivery. They immediately charged my credit card but did not ship the item. Multiple requests for status updates remained unanswered, so eventually I c... See more

Rated 1 out of 5 stars

Terrible awful company. Purchased an iMac from the Ed Store (note that they are owned by XMA, a company that has really poor reviews for businesses). iMac developed a fault during warranty where t... See more

Rated 5 out of 5 stars

16 m1 pro macbook pro arrived approx 35 days after order. Sales advise was clear from the start that they ship them when Apple supply them, but they can only give estimates. Fine if you are prep... See more

Rated 5 out of 5 stars

Delivered after two weeks where it said 30 days . Good packaging. A telephone line for general enquiries should be present at 2021-22. It’s surprising how govt is allowing them to run business without... See more

Company details

  1. Computer Store

Information provided by various external sources

theEDUstore offers exclusive savings for University students and teachers at all levels of education on a wide range of technology products. Save up to £1025 on Mac, £105 on iPad, and £480 on Microsoft Surface! Simply register with your .ac.uk or .sch.uk email address to access these fantastic offers!


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,067)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Quick delivery. Great discount. Absolutely safe and a brilliant place for students to get more affordable tech.

November 29, 2021
Rated 1 out of 5 stars

Poor customer service I haven been…

Poor customer service I haven been trying to order the MacBook Pro 14 for about 3 week now I have tired I have tired my 2 credit cards and my debit card and the however the edustore still not accepting my payment they have no phone number so you have to wait week for a reply via email

November 26, 2021
Unprompted review
theEDUstore logo

Reply from theEDUstore

Hi, we are keen to get in contact and discuss this issues you have had, please email customerservice.thee@xma.co.uk

Rated 5 out of 5 stars

Ordered my new MacBook Pro 14 inch on…

Ordered my new MacBook Pro 14 inch on the second of November, was told 4-6 weeks for dispatch and arrived 2 weeks early, delivery was as stated by parcel force. Product brand new in box and I am a very happy customer. Would definitely recommend this company.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I made a bit of a mess with the delivery address of the product I bought from them and hadn’t noticed until after it had been shipped. But the way the company especially Jade and Ross treated me and sorted the problem out for me was absolutely brilliant. I cannot fault this company and would definitely recommend them.

November 19, 2021
Rated 5 out of 5 stars

EDUstore purchase

My purchase from EDUstore was excellent. The web site is very easy to use and the purchase was delivered the next day.

November 18, 2021
Rated 5 out of 5 stars

Best Prices plus 4 years warranty!!

Ordered the new Macbook Pro from this site because the education price was a good £200 cheaper that the education price at Apple. They also include 4 years warranty. No brainer.

Postage time was quoted at 4 - 6 weeks. I was prepared to wait for such a great price, but it came the following week. So excited!

November 11, 2021
Rated 2 out of 5 stars

Fault MacBook Pro 16”

I have always been cautious when buying from third party resellers, but after researching a bit more into EduStore I decided to buy a new MacBook Pro 16”. The wait time was 4 weeks but I was surprised to receive the new MacBook a day after Apples official release (2 stars for speed of delivery). However, after just less than 2 weeks of using my new MacBook I have got an issue with the speakers, which is a shame as I have saved up a lot to buy this device.

I would have loved to leave a higher rated review but after receiving a faulty product I’m not sure I can.

November 9, 2021
Rated 3 out of 5 stars

My delivery (Parcel Force)

My delivery (Parcel Force): I asked for it to be delivered to my local Post Office, via a Parcel Force reply text message. This request was ignored and I ended up travelling 8 miles to a local depot at 6pm last Friday, to pick up my delivery and carry it to my car myself and then drive home.

November 9, 2021
Rated 4 out of 5 stars

Recommended Authorised Apple Retailer

This is the first time I've purchased a Mac device from a third-party authorised seller. The competitiveness of the retailer's price made me question whether there was a downside (e.g. long waiting times or poor customer service).

The waiting time from pre-order to deliver my Macbook Pro 14, only took a complete week (I was expected closer to the 4 week estimate). The model I wanted was as described, no issues with the next day delivery - Parcelforce were the courier which provided an accurate time slot.

Customer support were relatively quick - I had enquired about the stock levels and delivery estimate accurately - receiving a response within 3 hours.

From the time of writing this, theEDUstore has provided me the confidence to shop there again and recommend to people who don't mind having to wait a little longer for competitively priced Apple devices.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer here

Very happy customer here. Ordered MBP M1 Pro and took just 10 days to arrive. When I ordered it said that it would take 36 days to dispatch so I am over the moon with my new toy. It was sent with Parcelforce, the driver was on time and came all the way up to my flat front door and handed me the device. I saved £455 compared to Apple and got it sooner. I just checked and the waiting time is 1 month if I buy it directly from Apple.

November 8, 2021

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