Tried to purchase an in-stock MacBook, next day delivery. They immediately charged my credit card but did not ship the item. Multiple requests for status updates remained unanswered, so eventually I c... See more
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See what reviewers are saying
Terrible awful company. Purchased an iMac from the Ed Store (note that they are owned by XMA, a company that has really poor reviews for businesses). iMac developed a fault during warranty where t... See more
16 m1 pro macbook pro arrived approx 35 days after order. Sales advise was clear from the start that they ship them when Apple supply them, but they can only give estimates. Fine if you are prep... See more
Delivered after two weeks where it said 30 days . Good packaging. A telephone line for general enquiries should be present at 2021-22. It’s surprising how govt is allowing them to run business without... See more
Company details
Information provided by various external sources
theEDUstore offers exclusive savings for University students and teachers at all levels of education on a wide range of technology products. Save up to £1025 on Mac, £105 on iPad, and £480 on Microsoft Surface! Simply register with your .ac.uk or .sch.uk email address to access these fantastic offers!
Contact info
7 Handley Page Way, Old Parkbury Lane, Colney Street, AL2 2DQ, St Albans, United Kingdom
- customerservice@theedustore.co.uk
- www.theedustore.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Item came well before expected date
Great company - highly recommended!
Excellent price, even better savings than Apple Education discount!
On top of that you get 4 years warranty which is great piece of mind at no extra cost. Delivery was swift, and ordering was painless. Very pleased with their service. Highly recommened for students and those in education.
Excellent price and product arrived…
Excellent price and product arrived within a couple of days.
Great prices, great service and clear website
The purchase process was straight forward and easy to follow. They quoted a lead time of 22 days and my goods arrived after 4 days so I couldn't be happier. The pricing was superb and the 4 year warranty is a fantastic bonus.
Exceeded my expectations
I was hesitating in the beginning about the EduStore because I haven’t heard about them before and I’ve read some reviews on trust pilot and some people were complaining about the service or products they received.
I’ve placed and order for the new MacBook 14 inch because the price was way cheaper than the Apple store although it was saying the the product will ship after around the 28 days.
I’ve placed my order on the 25th and surprisingly revived and email on the 27th that was my Mac was shipped by parcel force, on the 28th morning I received it which way exceeded my expectations and I was really shocked considering the negative reviews I read before by I was preparing myself for the worst.
The device was brand new, well packaged and sealed and have 1 year Apple warranty plus 3 years from TheEduStore and for almost £500 less price. It’s just hard to refuse offer which I totally recommend and hope that everybody will get the same smooth and quick experience as mine.
Give feedback quickly and refund on time
Way better than Apple's education discount
Had a MacBook Pro ordered through Apple (with education discount) but cancelled and bought from theEDUstore for about £170 cheaper with a 4 year warranty. The website said 30+ days delivery but turned up the 2nd day these new macs were released. Very happy and will use again.
Ordered a MacBook Pro 16 (2021) on pre…
Ordered a MacBook Pro 16 (2021) on pre order, and I received it the day after the official Apple launch day! Really impressed. I was expecting it recieve it weeks after as even the Apple Store has a back order of a few weeks but it seems like theEDUstore ordered a batch of them for their warehouse.
Originally ordered on the official Apple Store with my student discount but cancelled and reordered with these guys as it came out way cheaper!. Thank you so much, very happy customer here.
Superb service
Superb service, as ever.
Have bought many MacBooks from The Edustore and always had excellent service. Can easily recommend to anyone who is a student or academic.
Great service
Great service. Ordered from Edustore with a bit of apprehension as not bought from here before. Edustore was cheaper than anywhere else, including Apple! Bought a Mac Air for Uni. I shouldn't have worried. The Mac arrived within a week and all good. Would
Bought an iPad
Bought an iPad, was told on them order it will be delivered within 9 days.
18 days later still no iPad and refusing to respond to multiple requests to cancel and refund.
Fast Delivery
Fast delivery (contrary to expectations, website advised shipping in 9 days. Ordered Tuesday evening, delivered Thursday).
Excellent service
Excellent service. I was a bit dubious of buying from Edustore having read some of the reviews. But as a student every bit counts towards drink tokens 😆- I bought Mac air and it was cheaper than anywhere else. It arrived when they said it would. Absolutely no issues. Will buy from them again- would most definitely recommend 👏
It was all well informed and punctual…
It was all well informed and punctual no problems thank you.
Speedy delivery from The Edu Store.
This is my second order with The Edu Store within 9 months.
This time I ordered a new 3rd generation Apple iPad Pro 11” 1TB (2021). I placed the order at 16:00 on Friday 9 October, and received the iPad on Tuesday 12 October via tracked Parcel Force delivery.
Communication was great with a confirmation of order email received on the Friday afternoon and a dispatch email received on Monday 11 October containing the Royal Mail Parcel Force tracking number.
I received regular delivery updates by text message from Parcel Force and was able to track my parcel in the delivery van to right outside my front door.
The iPad was well packaged. First there was a grey plastic mailing bag with a plain brown box inside. Inside the box was the familiar white Apple product box.
I saved £144 on the official Apple Store price ordering by from The Edu Store. A saving that was put towards the cost of buying an Apple iPencil.
So yet another fantastic delivery from The Edu Store. I will definitely be using them again.
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