Great service. Prices are way cheaper than the shops. Great selection of flavours for my Hayati pro max. Free delivery usually arrives within 2 days of ordering. I would give it more than 5 stars... See more
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Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Written by the company

High quality e-cigarettes and e-liquid.
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
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Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Always a pleasure to browse this website, some good bargains to be had, great customer service and prompt delivery. I will definitely be returning here and have had a few orders in the last year or more.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Excellent service and the flavour selection for Hyatti pros max refills are great, just found my new favourite rock candy orange. Speedy delivery, pleased with the service, only place I order from now

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
One of the most reliable and efficient companies I’ve used. Items arrive promptly and usually next day. Always packaged securely and if I’ve ever needed to contact them, they’ve been quick to get back.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Very happy with my purchase the service is great and so reasonable priced the delivery was spot on.
Will be buying again

Reply from The Electronic Cigarette Company (UK) Ltd
Really good choice of nice salt flavours. Fast delivery.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
I receive efficient and prompt service whenever I place and order.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Can’t fault their service. Orders are always dispatched & delivered quickly. I have a vape juice subscription which arrives just as I’m running low. Staff are great if ever you need to change anything. I’ve been a customer for a few years and really happy with their prices & service.

Reply from The Electronic Cigarette Company (UK) Ltd
Perfect order x everything as described, express shipping, and a wonderful gift for a nice vape. I recommend it to everyone Xx

Reply from The Electronic Cigarette Company (UK) Ltd
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