Great service. Prices are way cheaper than the shops. Great selection of flavours for my Hayati pro max. Free delivery usually arrives within 2 days of ordering. I would give it more than 5 stars... See more
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Review summary
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It isn't my first time buying products from this online store. Everytime I did, service was amazing, website clear and easy to navigate at, competitive prices and a lot of offers always available. De... See more
Company replied
Couldn't be happier with my experience. The website is clearly laid out and the purchase process was made easy. I made my order on a weekend and received my products within a couple of days. Everythin... See more
Company replied
10/10 service ⭐️ Website is very efficient to use, they have a wide range of products that are even difficult to find in high street shops. Cheap and affordable price. Extremely fast delivery... See more
Company replied
Company details
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
22K reviews
Asks customers to review
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Great service
June 11, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.
Hope you have a really great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Always In Time is a reliable company…
Always In Time is a reliable company that consistently delivers products on schedule. Their service is dependable, professional, and efficient. Customers can count on them for timely deliveries and excellent reliability. Highly recommended for their consistency and trustworthy service.
April 29, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for providing your own detailed feedback of the service you are accustomed to receiving from us, nice to know that you are very happy and content overall.
Hope you have a fabulous weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Still no delivery
7 days after order placed with next day delivery, I still haven’t received.
Not impressed and should have stuck with my usual company.
June 11, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Morning
Really sorry to hear that you have not yet received delivery of your chosen vaping products.
We always dispatch out all orders quickly in good faith we the intention of you receiving said products within 1 to 3 working days from dispatch, clearly we have fallen short on delivery service on this occasion, we apologise on behalf of the courier.
I am arranging for a member of our customer services team to contact you, so that we can hopefully provide you with a satisfactory resolution.
Hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Good prices and very quick deliverie
June 11, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us as your preferred go to retailer for the purchase of your vaping products.
Hope you have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback with us, great to know that you had an enjoyable experience when shopping with us for your vaping products. Great to know that you are receiving your items very quickly, just as we expect for you.
Hope you have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
I love this company
I love this company. I know there are many other vape store websites but it doesn’t matter how they attract my eyes too them I just always end up coming back to The Electric Cigarette Company. I have been ordering with this particular company for many years now. I have a monthly subscription with them which saves me lots of money, updates me just before dispatch in case I want to amend anything, then is sent out with next day delivery. If I ever have questions about anything on the website the phone number is so customer friendly. I believe I may of even spoken to the boss. In all the years that I have been using this company I have not one complaint or any need to complain or return an item
April 4, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for providing a detailed review of your overall experience.
Great to know that you have become accustomed to high standards of service and after sales support, and nice to know that you are happy with the hassle free convenience that the subscription service offers along with very competitive pricing that we do our best to regularly maintain.
It is always very nice to receive and read positive feedback like this, and it is genuinely very much appreciated by us all within the TECC team.
I would like to take the opportunity to thank you for your continued custom and to let you know that if you ever need any help, support or guidance you can feel free to contact us and we will be happy to help.
Have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products, hope you have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Delivered next day as promised
Delivered next day as promised , vape was packaged well and have not had a problem with it up to now been using for a week now
June 10, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, really good to know that you are very content overall with rapid delivery of your chosen vaping products.
Hope you have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, glad to know that you are very happy overall.
Hopefully you will continue to use us as your go to supplier for all of your vaping essentials.
Have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Brilliant value and fast delivery.
June 10, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, really good to know that you are very happy overall with competitive pricing and rapid delivery of your chosen vaping products.
Hope you have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for using as your preferred go to supplier for your vaping essentials.
Hope you have a great week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Best site for all your vaping needs
Excellent site with a great variety of vaping goods. Exceptional customer service. High quality products at great prices. Would not go anywhere else. Highly recommended.
May 29, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for your kind words, really good to know that you are accustomed to receiving high standards of customer service, also great to know that you are having an enjoyable experience with your chosen vaping products.
Have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Fast delivery and perfect so much…
Fast delivery and perfect so much cheaper than getting them from the shops thanksx
June 9, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.
Have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Great guy
Great guy
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
June 9, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for the review and the mass of stars well beyond the maximum 5 stars, probably roughly a new record 117 star rating, which is absolutely amazing, thanks for choosing us for the purchase of your vaping products and we hope you have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your chosen vaping products.
Hope you have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, great to know that you are having an enjoyable experience when shopping with us for your chosen vaping products.
Hope you have a great week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Very pleased with my purchase vape…
Very pleased with my purchase vape coils and the prompt service
June 9, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to share your feedback with us and for awarding us the maximum 5 star rating, really good to know that you are happy with your purchase and great to know that you are receiving your items promptly.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products, really good to know that you are having an enjoyable experience.
Hope you have a great week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for your kind words, great to know that you are very happy overall.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Great service lovely customer care and…
Great service lovely customer care and good products , use these constantly and will not go anywhere else.
April 29, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, for the 5 stars and importantly for continuing to use us as your go to supplier for all of your vaping essentials, nice to know that you are accustomed to receiving high standards of customer service and after sales support, which is exactly what we expect for you.
Hope you have a really lovely week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
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