Great service. Prices are way cheaper than the shops. Great selection of flavours for my Hayati pro max. Free delivery usually arrives within 2 days of ordering. I would give it more than 5 stars... See more
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The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Written by the company

High quality e-cigarettes and e-liquid.
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
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Great service lovely customer care and good products , use these constantly and will not go anywhere else.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Really pleased good value for money and quick delivery

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Great service order one day delivered next day cant fault this company

Reply from The Electronic Cigarette Company (UK) Ltd
Dependable service and fast delivery, definitely recommend people order from here.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Fast orders and they reward loyalty.
I have always received great service; thanks.

Reply from The Electronic Cigarette Company (UK) Ltd
Excellent service, communication, great selection and prices. Highly recommended 👍

Reply from The Electronic Cigarette Company (UK) Ltd
I didn't like the idea of not getting a discount on my first order this wasn't made clear at checkout plus I signed up for monthly vape juice this in my opinion should be given a discount because there's other companies who are cheaper than you

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
Great customer service and products the best prices I've found the only reason I haven't given a fiver out five due to the delivery company they use

Reply from The Electronic Cigarette Company (UK) Ltd
Great service. Prices are way cheaper than the shops. Great selection of flavours for my Hayati pro max.
Free delivery usually arrives within 2 days of ordering.
I would give it more than 5 stars if I could. Never been disappointed yet. They are the Rolls Royce of the Vaping suppliers and I won't go anywhere else now for my requirements.

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd

Reply from The Electronic Cigarette Company (UK) Ltd
As always, a great and quick service. Only company I use for all my vape needs.

Reply from The Electronic Cigarette Company (UK) Ltd
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