The Electronics Warehouse Ltd Reviews 270

Website easy to use, good descriptions

Very prompt service and quick delivery. Samsung 75” TV and wall bracket arrived boxed and damage free. Would recommend.

Very good service fast delivery good cheap prices for tv

Great price, great service and great product! Arrived within 3 days - just what we were after at nearly half the price !!

We got a smart projector - "Samsung The Freestyle (2nd Gen) SP-LFF3CLAXXU Full HD Portable Projector WITH FREE CARRY CASE"
The price was by far the cheapest, even during black Friday sales. We are so happy with the product, it's brilliant for watching TV and streaming, and it projects really big on our walls. We can put it away to keep the space free when not in use so we don't need a TV taking up space. It's easy to set up and use. It connects with our bluetooth speakers but its own sound is pretty good too. Such a good product. Delivery was fine, it arrived within a week, and the projector came with a good quality carry case so it can be transported when traveling.

I ordered a Samsung soundbar on Sunday and it was delivered very quickly on the following Wednesday. It would have been delivered on Tuesday had the Parcelforce delivery man read my access instruction. Geoff from TEW sorted that out for me.

It was a returned product, at least £20 cheaper than elsewhere, and the sound enhancement is wonderful. I can't find anything wrong with it cosmetically or function wise so I can only imagine that the previous owner found it to be incompatible with their TV or that it had a very simple fault that needed repairing.

I may have been lucky here but I found TEW to be most helpful and efficient.

I purchased a genuine Samsung WMN-B50EB Slim Fit Wall bracket, much cheaper than direct from Samsung and other retailers, and was genuinely pleased.

Unfortunately, due to wall construction techniques, I was unable to use the bracket.

I contacted the company by phone - how many companies can you actually SPEAK these days (big plus there), and much appreciated compared to a never ending loop of “available options” or some less than stupid AI chatbot).

The staff member was polite, understanding and referred me to their returns process online which did not require some lengthy process or form filling.

Posted off the item and quickly head back that the refund had been processed.

Based on this overall experience I would recommend The Electronics Warehouse.

DO NOT BUY FROM THIS COMPANY unless youre happy with a reduced warranty.

I recently purchased a TV from this company which was listed as Graded Stock, Grade A.
I checked their website for what their exact meaning of this was.
Grade A: This TV is in the original box and complete.
The description of their graded stock is as follows, Graded products are items that can no longer be sold by the High Street retailers. These products include end of line/ discounted items, items with damaged packaging, surplus stock and 14 day customer returns.

So mine was Grade A in the original box and complete.
What I didn’t realise & is NOT stated is that they remove the serial numbers from their products both physically removing the stickers & digitally from the menus.
The issue with this is that you CAN NOT register your product with the manufacturer for their free extended warranty.

If id have known this before purchasing id have paid a fraction more from elsewhere so that I could register it for the full 5 year warranty instead of from the electronics warehouse with only 12 months warranty.

Great service and delivery of a top quality television in perfect condition at a excellent price

After researching at length to find the TV we wanted, The Electronics Warehouse had the best price online. We bought the TV on Tuesday, it was delivered by Friday. We were given email receipt, and delivery updates via text and email. The delivery was very straightforward. Couriers offered to leave the TV where we wanted it and we very smooth and efficient. The TV is perfect. I would use The Electronics Warehouse again.

Very good service from The Electronics Warehouse and a very good price. Though having bought the Samsung TV based on reviews from all over the place. I do not reccommend one it's painful to use, slow to start up slow to change channel and keeps trying to sell stuff via apps. Don't but one!!

Great company to buy from. Delivered well before the date given. The price was a lot lower than high street prices.
The tv is fabulous.
Had no problem at all from ordering to delivery.

Long wait for delivery but this could be down to the pre-Christmas rush. Once I did get a delivery date the TV was delivered on time. So far no issues with the set, so all is well.

Arrived as was planned. In perfect working order. The TV is fabulous.
The delivery team were jovial,arrived on time even though the weather was awful.

Great Service all around.

Fast delivery, great soundbar at a very good price.
Thank you.

Absolutely brilliant.
Product brilliant. Customer service brilliant. Delivery brilliant!

Brought my tv on a Friday special,I love it,delivery men where also great

Great service again can not fault this company , kept informed all the way and a good price.