The Electronics Warehouse Ltd Reviews 270

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding products significantly cheaper than elsewhere, making them feel they received great value for money. The service is consistently praised for being great, with many appreciating the quick delivery and good communication throughout the process. People are generally very happy with their purchases, noting that items arrive as described and in perfect condition. However, some customers also noted issues with delivery taking longer than expected, sometimes due to unforeseen delays. A few other people also felt that products, particularly graded or ex-display items, arrived with faults or minor cosmetic damage, which was disappointing.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery,... See more

Product

Consumers find product quality to be ambiguous, with many reviewers praising the excellent condition and... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.... See more

Company replied

Rated 4 out of 5 stars

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me. would i use again,probably.

Company replied

Rated 4 out of 5 stars

Very good price. Speedy delivery. Only grouse was that sound bar came with European plugs. To be fair, I didn’t complain and when I did mention it, they said they would have sent replacement plugs

Company replied

Rated 4 out of 5 stars

The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Company replied


Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very, very happy customer

From start to finish they were helpful in informing me on tv's etc, I was also kept well informed on delivery which was quick and very punctual, great prices as well. Couldn't ask for more I would highly recommend this company for sure.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Graded Samsung soundbar

Bought a graded Samsung soundbar. Delivery was very fast and item was in what appeared to be perfect condition but with a considerable saving, could have been sold as in perfect new condition. Second large purchase from these guys and would look here for future buys.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered online and delivered within 3 days

Ordered online and delivered within 3 days absolutely great service. The soundbar was in its original packaging and was delivered within care. Good communication throughout and I would use again however, what the service is like if something goes wrong I cannot comment as everything went like a dream.

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a TV from this store

I bought a TV from this store, unfortunately it was damaged. I have been waiting for almost a month to get my money back. Very poor communication with the customer service office. I do not recommend this store!!!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Now my go-to Electronics retailer

I got a Samsung HW-Q990D at an exceptional price! They sold it at the lowest competitive price.
I ordered on late Friday and received it the following Wednesday. I gathered they don't work weekends, which is fine. If I had ordered on early/mid Monday it probably would have still arrived on Wednesday, so expect a 3-4 day delivery.
Speaking of delivery they use a very professional company, that handles the item very well, and has excellent communication.
When I received my item, the box was a bit tattered, and had been opened (presumably by TEW to quality check the device) But the box not damaged to a degree of comprising the item.
After opening the box, everything seemed as if it was brand spanking new, so I'm not sure why the box was opened, then sealed again.
Nonetheless, I was extremely satisfied with my purchase and equally as satisfied with the service provided.
I would absolutely recommend buying from The Electronics Warehouse, and will purchase from them again!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Order tv mount for samsung oled and price was the lowest on the website.
Also fast and track delivery!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great sound

Using flat screen tv the sound is poor, especially if the actors are whispering. Using the Bluetooth sound bar brought the sound alive you could hear everything that was being said, when dramatic action was taking place and the music enhanced it the sound bar was really good, you hear thing you could never hear before.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great soundbar great sound,goes with my new TV perfectly and half the price of anywhere else.Very fast delivery,ordered Monday night arrived on Wednesday Morning.Thanks

March 5, 2025
Unprompted review

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