The Electronics Warehouse Ltd Reviews 270

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding products significantly cheaper than elsewhere, making them feel they received great value for money. The service is consistently praised for being great, with many appreciating the quick delivery and good communication throughout the process. People are generally very happy with their purchases, noting that items arrive as described and in perfect condition. However, some customers also noted issues with delivery taking longer than expected, sometimes due to unforeseen delays. A few other people also felt that products, particularly graded or ex-display items, arrived with faults or minor cosmetic damage, which was disappointing.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery,... See more

Product

Consumers find product quality to be ambiguous, with many reviewers praising the excellent condition and... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.... See more

Company replied

Rated 4 out of 5 stars

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me. would i use again,probably.

Company replied

Rated 4 out of 5 stars

Very good price. Speedy delivery. Only grouse was that sound bar came with European plugs. To be fair, I didn’t complain and when I did mention it, they said they would have sent replacement plugs

Company replied

Rated 4 out of 5 stars

The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Company replied


Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Top brand item at a a great price

Was looking for a suitable wall bracket for a 65” TV. The one I wanted was nearly £200 on Samsung. Only £79 here for the exact same thing! Very quick delivery! Great service, thank you

October 14, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much. We're glad to have been able to help

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, they were apleasure to deal with.

October 8, 2025
Unprompted review
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Reply from The Electronics Warehouse Ltd

Thanks very much. We appreciate your comments

Rated 5 out of 5 stars

Great experience!

We recently bought a TV from The Electronics Warehouse because of their great prices and we could not be happier. The product was delivered very quickly and they also offer warranty. Highly recommend!

October 16, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your kind comments

Rated 5 out of 5 stars

I ordered this from Electronics…

I ordered this from Electronics Warehouse as a gift for my husband - it arrived promptly and was good value for money. Will definitely use Electronics Warehouse again!

October 10, 2025
Unprompted review
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Reply from The Electronics Warehouse Ltd

Thanks very much. We hope your husband enjoyed his gift

Rated 5 out of 5 stars

Absolutely spot on....

Absolutely spot on....
I was a bit wary at first as the price was great for the samsung qled 65" at £549.00 i read some reviews and all was good so I went for it and it arrived within a couple of days with updates on delivery times. Delivery was on time. I can't fault the process.. very happy.
The tv is spot on aswell... great picture lots of settings to adjust to own preferences...
Will definitely use this company again and recommend..... brilliant..

October 16, 2025
Unprompted review
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Reply from The Electronics Warehouse Ltd

Thanks very much for all your nice comments. We appreciate them a lot

Rated 5 out of 5 stars

Great products and great prices

Great products and great prices. I bought a Samsung soundbar for my Samsung TV, which I am very happy with. Thanks.

September 28, 2025
Unprompted review
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Reply from The Electronics Warehouse Ltd

Thanks very much for your review. It's much appreciated

Rated 4 out of 5 stars

purchased a sound bar in seotember…

purchased a sound bar in seotember which was quick delivery good purchae did have an issue with the company but to be fair they sorted it out for me.
would i use again,probably.

September 19, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your review. We're happy to have been able to resolve the issue for you

Rated 5 out of 5 stars

Cheapest there is!

Great Samsung tv at a fantastic price. Couldn't find it cheaper anywhere and that includes directly from Samsung.
Fast delivery. Buy with confidence.

August 9, 2025
Unprompted review
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Reply from The Electronics Warehouse Ltd

Thank you very much. We appreciate your review

Rated 5 out of 5 stars

Fantastic bargain; good experience

In case like me, you were thinking: that price is too good to be true, rest assured this site is above board. Not only did I get the Samsung tv at £350 cheaper than the big electronics sites, but it came super fast with excellent comms. So it’s 10/10 from me.

July 29, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your positive comments about our products and services

Rated 5 out of 5 stars

Samsung Soundbar

Transaction and delivery completed swiftly,and item was cheaper than anywhere else....very impressed

August 1, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your review

Rated 5 out of 5 stars

I was apprehensive at first

I was apprehensive at first, finding the TV I wanted at £150 cheaper than anywhere else seemed too good to be true. But I figured it was worth a shot, id be protected and refunded anyway if needed. Long story short, it came a few days later, an email the day before and 2 phone calls on the day by the delivery team. Very pleased. Will use again for sure

July 2, 2025
Unprompted review
The Electronics Warehouse Ltd logo

Reply from The Electronics Warehouse Ltd

Thanks very much for your positive comments

Rated 5 out of 5 stars

Great price and prompt delivery…

Great price and prompt delivery with professional staff. My only recommendation is that the delivery they use provides a specific window when the product will be delivered.

July 2, 2025
Unprompted review

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